Yo tengo mi cuenta de Instagram vinculada con mi número de teléfono (el que perdí cuando perdí el celular). Ahora, para ingresar a mi cuenta debo ingresar un código que me enviaron a ese número.
Hola, saben si puedo recuperar mi número celular tengo dos líneas con claro y ambas las usaba una para llamadas es decir para cuestiones más laborales y la otra de manera personal donde el número era para WhatsApp y llamadas personales hasta el día 16 de febrero del año en curso recibí llamadas al número personal no le preste mayor atención hasta el día de ayer que reinstalé WhatsApp y no me llegaba el mensaje de confirmación intente llamar a la línea llevándome la sorpresa que el número estaba algo así suspendido inmediatamente llame a claro y el asesor que me atendió me dijo que esto sucedía por falta de uso de la línea quisiera saber si es posible recuperar el número ya que es importante pues sin ese número no puedo tener acceso a mi WhatsApp personal y me urge recuperar las conversaciones. Cualquier ayuda consejo se los agradezco.
Darguz28 si el número que está suspendido (el número que usaba de forma personal para Whatsapp) es prepago (recargas) y ha sido dado de baja por falta de recargas ya no es posible recuperar el número. Los números se reciclan.
De hecho usaba el número no solamente para WhatsApp ya que es mi línea de trabajo estuve validando datos y aún sigue la línea a nombre de mi mamá que es la titular y he tenido que hacer un par de diligencias con claro para que reactiven la línea
Si ya bloqueaste la línea por pérdida, lo que debes hacer es acercarte a un Centro de Atención al Cliente para poder sacar una reposición de chip. Recuerda que debe ser el titular quién realice la gestión.
Hola, y si el numero ya lo perdí hace más de un año, he ido a la misma agencia y me dicen que esta cancelado, no hay una lista de espera para poder recuperar el mismo número? o que otro tramite se pudiera hacer para recuperar mi mismo número, no me interesa otro número nuevo.
Vllman31 La recuperación del chip con el mismo número se realiza únicamente por el titular con documento vigente y apersonándose a un centro de atención de Claro,
Me cansé de ir a la oficina ya que por no tener DNI me dijeron que siempre debo ir con DNI, pero lo tengo en trámite. Ahora me estoy cambiando de operador por muchos rechazos en su oficina.
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Yo tengo mi cuenta de Instagram vinculada con mi número de teléfono (el que perdí cuando perdí el celular). Ahora, para ingresar a mi cuenta debo ingresar un código que me enviaron a ese número.
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Yo tengo mi cuenta de Instagram vinculada con mi número de teléfono (el que perdí cuando perdí el celular). Ahora, para ingresar a mi cuenta debo ingresar un código que me enviaron a ese número.
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Ahora, para ingresar a mi cuenta debo ingresar un código que me enviaron a ese número. 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¿Cómo recuperar mi número?","moderationData":{"__ref":"ModerationData:moderation_data:82348"},"body":"
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82348_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:63413":{"__typename":"User","id":"user:63413","uid":63413,"login":"Darguz28","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-03-11T05:07:01.571-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:63413"},"ModerationData:moderation_data:18645":{"__typename":"ModerationData","id":"moderation_data:18645","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1329":{"__typename":"User","id":"user:1329","uid":1329,"login":"HAGUZ","biography":"Soy un ciudadano Limeño, todos tenemos derechos, deberes y obligaciones. http://bit.ly/2HeDJbp","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-07T18:52:11.588-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMzI5LTQxOTBpMTQ2RTREM0EzNUQ2MjE1Qg"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1329"},"ForumReplyMessage:message:18645":{"__typename":"ForumReplyMessage","uid":18645,"id":"message:18645","revisionNum":2,"author":{"__ref":"User:user:63413"},"readOnly":false,"repliesCount":5,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:10209"},"conversation":{"__ref":"Conversation:conversation:10209"},"subject":"Re: ¿Cómo recuperar mi número?","moderationData":{"__ref":"ModerationData:moderation_data:18645"},"body":"
Hola, saben si puedo recuperar mi número celular tengo dos líneas con claro y ambas las usaba una para llamadas es decir para cuestiones más laborales y la otra de manera personal donde el número era para WhatsApp y llamadas personales hasta el día 16 de febrero del año en curso recibí llamadas al número personal no le preste mayor atención hasta el día de ayer que reinstalé WhatsApp y no me llegaba el mensaje de confirmación intente llamar a la línea llevándome la sorpresa que el número estaba algo así suspendido inmediatamente llame a claro y el asesor que me atendió me dijo que esto sucedía por falta de uso de la línea quisiera saber si es posible recuperar el número ya que es importante pues sin ese número no puedo tener acceso a mi WhatsApp personal y me urge recuperar las conversaciones. Cualquier ayuda consejo se los agradezco.
Hola, saben si puedo recuperar mi número celular tengo dos líneas con claro y ambas las usaba una para llamadas es decir para cuestiones más laborales y la otra de manera personal donde el número era para WhatsApp y llamadas personales hasta el día 16 de febrero del año en curso recibí llamadas al número personal no le preste mayor atención hasta el día de ayer que reinstalé WhatsApp y no me llegaba el mensaje de confirmación intente llamar a la línea llevándome la sorpresa que el número estaba algo así suspendido inmediatamente llame a claro y el asesor que me atendió me dijo que esto sucedía por falta de uso de la línea quisiera saber si es posible recuperar el número ya que es importante pues sin ese número no puedo tener acceso a mi WhatsApp personal y me urge recuperar las conversaciones. Cualquier ayuda consejo se los agradezco.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18645_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:18696":{"__typename":"ModerationData","id":"moderation_data:18696","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18696":{"__typename":"ForumReplyMessage","uid":18696,"id":"message:18696","revisionNum":2,"author":{"__ref":"User:user:1329"},"readOnly":false,"repliesCount":4,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:18645"},"conversation":{"__ref":"Conversation:conversation:10209"},"subject":"Re: ¿Cómo recuperar mi número?","moderationData":{"__ref":"ModerationData:moderation_data:18696"},"body":"
Darguz28 si el número que está suspendido (el número que usaba de forma personal para Whatsapp) es prepago (recargas) y ha sido dado de baja por falta de recargas ya no es posible recuperar el número. Los números se reciclan.
si el número que está suspendido (el número que usaba de forma personal para Whatsapp) es prepago (recargas) y ha sido dado de baja por falta de recargas ya no es posible recuperar el número. Los números se reciclan.
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","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18696_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:18699":{"__typename":"ModerationData","id":"moderation_data:18699","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18699":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:63413"},"id":"message:18699","revisionNum":1,"uid":18699,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:18696"},"conversation":{"__ref":"Conversation:conversation:10209"},"subject":"Re: ¿Cómo recuperar mi número?","moderationData":{"__ref":"ModerationData:moderation_data:18699"},"body":"De hecho usaba el número no solamente para WhatsApp ya que es mi línea de trabajo estuve validando datos y aún sigue la línea a nombre de mi mamá que es la titular y he tenido que hacer un par de diligencias con claro para que reactiven la línea","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":3,"postTime":"2019-03-13T11:41:29.899-05:00","lastPublishTime":"2019-03-13T11:41:29.899-05:00","metrics":{"__typename":"MessageMetrics","views":67917},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:10209/message:18699","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"245","rawBody":"De hecho usaba el número no solamente para WhatsApp ya que es mi línea de trabajo estuve validando datos y aún sigue la línea a nombre de mi mamá que es la titular y he tenido que hacer un par de diligencias con claro para que reactiven la línea","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18699_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:19928":{"__typename":"User","id":"user:19928","uid":19928,"login":"DCastro","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-08-22T13:05:25.274-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:19928"},"ModerationData:moderation_data:10218":{"__typename":"ModerationData","id":"moderation_data:10218","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:10218":{"__typename":"AcceptedSolutionMessage","uid":10218,"id":"message:10218","revisionNum":8,"author":{"__ref":"User:user:19928"},"readOnly":false,"repliesCount":7,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:10209"},"conversation":{"__ref":"Conversation:conversation:10209"},"subject":"Re: ¿Cómo recuperar mi número?","moderationData":{"__ref":"ModerationData:moderation_data:10218"},"body":"
Hola Rocio,
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Si ya bloqueaste la línea por pérdida, lo que debes hacer es acercarte a un Centro de Atención al Cliente para poder sacar una reposición de chip. Recuerda que debe ser el titular quién realice la gestión.
Si ya bloqueaste la línea por pérdida, lo que debes hacer es acercarte a un Centro de Atención al Cliente para poder sacar una reposición de chip. Recuerda que debe ser el titular quién realice la gestión.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:10218_8"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:48371":{"__typename":"ModerationData","id":"moderation_data:48371","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:48371":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:98367"},"id":"message:48371","revisionNum":2,"uid":48371,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"AcceptedSolutionMessage:message:10218"},"conversation":{"__ref":"Conversation:conversation:10209"},"subject":"Re: ¿Cómo recuperar mi número?","moderationData":{"__ref":"ModerationData:moderation_data:48371"},"body":"
Hola, y si el numero ya lo perdí hace más de un año, he ido a la misma agencia y me dicen que esta cancelado, no hay una lista de espera para poder recuperar el mismo número? o que otro tramite se pudiera hacer para recuperar mi mismo número, no me interesa otro número nuevo.
Hola, y si el numero ya lo perdí hace más de un año, he ido a la misma agencia y me dicen que esta cancelado, no hay una lista de espera para poder recuperar el mismo número? o que otro tramite se pudiera hacer para recuperar mi mismo número, no me interesa otro número nuevo.
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","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:19541_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:19575":{"__typename":"ModerationData","id":"moderation_data:19575","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:19575":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:19575","revisionNum":3,"uid":19575,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:19541"},"conversation":{"__ref":"Conversation:conversation:10209"},"subject":"Re: ¿Cómo recuperar mi número?","moderationData":{"__ref":"ModerationData:moderation_data:19575"},"body":"
Vllman31 La recuperación del chip con el mismo número se realiza únicamente por el titular con documento vigente y apersonándose a un centro de atención de Claro,
La recuperación del chip con el mismo número se realiza únicamente por el titular con documento vigente y apersonándose a un centro de atención de Claro,
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Saludos :smileywink:
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Me cansé de ir a la oficina ya que por no tener DNI me dijeron que siempre debo ir con DNI, pero lo tengo en trámite. Ahora me estoy cambiando de operador por muchos rechazos en su oficina.
Me cansé de ir a la oficina ya que por no tener DNI me dijeron que siempre debo ir con DNI, pero lo tengo en trámite. Ahora me estoy cambiando de operador por muchos rechazos en su oficina.
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noe6 todos los trámites administrativos deben realizarse con el documento nacional de identidad.
todos los trámites administrativos deben realizarse con el documento nacional de identidad.
\n
\n
Saludos :robotwink:
\n
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