Discusión del foro

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  • Avatar de Gabo30282
    Gabo30282
    Leyenda
    14-03-2017

    ¡Hola, mipu!

     

    Para recuperar tu código Puk debes comunicarte con un asesor a través de ClaroBot por ese medio me ayudaron a mí.

     

    Espero que la información brindada sea de ayuda. 

     

    ¡Saludos!

  • Avatar de JosephToño23
    JosephToño23
    Leyenda
    14-03-2017

    Hola @mipu

     

    Como bien lo dice @Gabo30282, ese dato lo encuentras detrás del plástico que viene con el chip, sólo debes raspar la zona oscura.

     

     

     

     Saludos,

     

    JP

  • Avatar de stanly25
    stanly25
    Principiante
    09-04-2017

    Hola buenas tardes mi teléfono se encuentra bloqueado por código puk quisiera que me facilitaran mi código o si pudieran ponerse en contacto conmigo. Gracias.

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¿Cómo puedo recuperar mi código Puk?","moderationData":{"__ref":"ModerationData:moderation_data:4979"},"body":"

¡Hola, mipu!

\n

 

\n

Para recuperar tu código Puk debes comunicarte con un asesor a través de ClaroBot por ese medio me ayudaron a mí.

\n

 

\n

Espero que la información brindada sea de ayuda. 

\n

 

\n

¡Saludos!

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Gracias

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"17","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-10-11T18:12:05.681-05:00","lastPublishTime":"2022-10-11T18:12:05.681-05:00","metrics":{"__typename":"MessageMetrics","views":7420},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:4974/message:77634","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:133519":{"__typename":"User","id":"user:133519","uid":133519,"login":"70036037","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-05-27T08:39:30.829-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:133519"},"ModerationData:moderation_data:77657":{"__typename":"ModerationData","id":"moderation_data:77657","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:77657":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:133519"},"id":"message:77657","revisionNum":1,"uid":77657,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"AcceptedSolutionMessage:message:4979"},"conversation":{"__ref":"Conversation:conversation:4974"},"subject":"Re: ¿Cómo puedo recuperar mi código Puk?","moderationData":{"__ref":"ModerationData:moderation_data:77657"},"body":"

NO FUNCIONA TE PIDEN QUE SAQUES UN CHIP

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"49","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-10-15T15:47:25.786-05:00","lastPublishTime":"2022-10-15T15:47:25.786-05:00","metrics":{"__typename":"MessageMetrics","views":7325},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:4974/message:77657","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:211":{"__typename":"User","id":"user:211","uid":211,"login":"JosephToño23","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-09-14T12:02:19.799-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:211"},"ModerationData:moderation_data:4980":{"__typename":"ModerationData","id":"moderation_data:4980","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:4980":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:211"},"id":"message:4980","revisionNum":3,"uid":4980,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:4974"},"conversation":{"__ref":"Conversation:conversation:4974"},"subject":"Re: ¿Cómo puedo recuperar mi código Puk?","moderationData":{"__ref":"ModerationData:moderation_data:4980"},"body":"

Hola @mipu

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\n

Como bien lo dice @Gabo30282, ese dato lo encuentras detrás del plástico que viene con el chip, sólo debes raspar la zona oscura.

\n

 

\n

 

\n

\n

 

\n

 Saludos,

\n

 

\n

JP

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":1,"repliesCount":0,"postTime":"2017-03-14T08:40:25.967-05:00","lastPublishTime":"2020-02-20T16:59:07.817-05:00","metrics":{"__typename":"MessageMetrics","views":45971},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:4974/message:4980","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:11603":{"__typename":"User","id":"user:11603","uid":11603,"login":"stanly25","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-04-09T14:49:14.765-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:11603"},"ModerationData:moderation_data:5427":{"__typename":"ModerationData","id":"moderation_data:5427","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5427":{"__typename":"ForumReplyMessage","uid":5427,"id":"message:5427","revisionNum":2,"author":{"__ref":"User:user:11603"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:4974"},"conversation":{"__ref":"Conversation:conversation:4974"},"subject":"Re: ¿Cómo puedo recuperar mi código Puk?","moderationData":{"__ref":"ModerationData:moderation_data:5427"},"body":"

Hola buenas tardes mi teléfono se encuentra bloqueado por código puk quisiera que me facilitaran mi código o si pudieran ponerse en contacto conmigo. Gracias.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"160","kudosSumWeight":0,"postTime":"2017-04-09T14:50:45.978-05:00","lastPublishTime":"2020-02-20T16:59:46.207-05:00","metrics":{"__typename":"MessageMetrics","views":45801},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:4974/message:5427","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:5431"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:5431":{"__typename":"ModerationData","id":"moderation_data:5431","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:5431":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:211"},"id":"message:5431","revisionNum":1,"uid":5431,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:5427"},"conversation":{"__ref":"Conversation:conversation:4974"},"subject":"Re: ¿Cómo puedo recuperar mi código Puk?","moderationData":{"__ref":"ModerationData:moderation_data:5431"},"body":"

Hola stanly25

\n

 

\n

Eso sí tienes que solicitarlo por un medio de atención. Te dejo algunos:

\n

 

\n\n

 

\n

Suerte!

\n

 

\n

JP

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