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04-17-2020

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¿Cómo puedo hacer para dar de baja un número celular que ya no utilizo?

Tengo 2 líneas y quiero dar de baja un número de celular ya que es postpago y no lo utilizo pero sigo pagando. Cuando llamo no me contestan y no puedo proceder con la baja.

atención al cliente

baja

cancelación

1 Respuesta

EllisDFV04
Leyenda
04-17-2020
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Hola @JMatosCh

Tienes dos opciones, la primera es por el 123, trata de ser insistente en la comunicación, capaz las líneas están saturadas y por eso no recepcionan tu llamada. La segunda es que te acerques directamente a un centro de atención al cliente.

Espero que lo puedas solucionar.

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¿Cómo puedo hacer para dar de baja un número celular que ya no utilizo?","moderationData":{"__ref":"ModerationData:moderation_data:39646"},"body":"

Hola @JMatosCh

Tienes dos opciones, la primera es por el 123, trata de ser insistente en la comunicación, capaz las líneas están saturadas y por eso no recepcionan tu llamada. La segunda es que te acerques directamente a un centro de atención al cliente.

Espero que lo puedas solucionar.

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Hola @JMatosCh

Espero que lo puedas solucionar.

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