Discusión del foro

Caty9

Principiante

21-05-2022

Resuelto

No recogen mi router ni puedo sacarlo (baja de servicio)

Leyenda

21-05-2022

Hola Caty9, te comento respecto a tu pregunta.

Yo también pasé por algo similar cuando di de baja un servicio, por lo que te recomendaría contactarte con un asesor a través del ClaroBot, para que de esta manera puedas volver a coordinar el recojo de los equipos sin que los manipules.

Respecto a los cobros, tengo entendido que solo te cobrarán hasta cuándo tu servicio figure en el sistema como baja, no podrían hacerte otro cobro adicional porque no correspondería

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Nunca me llamaron y ahora que no soy cliente no me atienden la llamada los sá...","body@stringLength":"364","rawBody":"

He llamado y coordinado para que recojan mi router pero no vinieron en la fecha coordinada que era viernes y encima 6 pm. Nunca me llamaron y ahora que no soy cliente no me atienden la llamada los sábados y domingos y de lunes a viernes no atienden a partir de las 6pm. ¿Me van a cobrar algo? Quise sacarlo pero está muy duro y tampoco quiero malograr nada.

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Hola Caty9, te comento respecto a tu pregunta.

Respecto a los cobros, tengo entendido que solo te cobrarán hasta cuándo tu servicio figure en el sistema como baja, no podrían hacerte otro cobro adicional porque no correspondería

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Hola , te comento respecto a tu pregunta.

Respecto a los cobros, tengo entendido que solo te cobrarán hasta cuándo tu servicio figure en el sistema como baja, no podrían hacerte otro cobro adicional porque no correspondería

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