Lo que sucede es que como los equipos son en calidad de préstamo, Claro ha restringido el acceso a los mismos para evitar daños por mala manipulación por parte de los usuarios, lo que te recomiendo es que te comuniques con un asesor a través del ClaroBot para que te puedan ayudar con la configuración que necesitas.
¡Un Saludo!
Si te ayuda la información, no olvides regalarme un like y marcar mi respuesta como solución.
Para que Claro garantice el buen funcionamiento del router no debe ingresarse, por temor a que sea desconfigurado por el usuario. Yo soy ingeniera de sistemas y en su momento ingresaba con el usuario: expert, y contraseña: sagemcom97
Si solo buscas cambiar la contraseña, yo te recomiendo hacerlo de forma muy sencilla con la app Smart Homre de Claro.
bencho1, yo no te recomiendo repetidores utilizando la conexión wifi del modem de la empresa operadora, primero porque estas generando pérdidas, es mejor que configures tus repetidores pero en modo Access Point a través de un cableado ethernet, así tendrás mejor ganancia y cobertura en tus nuevas configuraciones. Ahora si lo que necesitas es abrir puertos, si o si tienes que contactarte o solicitarlo a la empresa operadora puedes escribir por ClaroBot para que ayude el área especializada.
DISPOSITIVOS COMPATIBLES CON EL APLICATIVO SMART HOME*
Recuerda que si no está en la lista el modelo que utilizas solo podrás reiniciarlo, mas no gestionar nombre y contraseña.
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acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?","id":"message:69815","revisionNum":3,"repliesCount":3,"author":{"__ref":"User:user:137324"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"conversation":{"__ref":"Conversation:conversation:69815"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:69815"},"body":"
Buenas tardes,
\n
Quisiera acceder el router para manejar los repetidores y para poner un nuevo, pero la contraseña en la etiqueta no funciona, ¿qué hago?
","body@stringLength":"165","rawBody":"
Buenas tardes,
\n
Quisiera acceder el router para manejar los repetidores y para poner un nuevo, pero la contraseña en la etiqueta no funciona, ¿qué hago?
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tardes, \n Quisiera acceder el router para manejar los repetidores y para poner un nuevo, pero la contraseña en la etiqueta no funciona, ¿qué hago?","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"AcceptedSolutionMessage:message:69816"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8Mg","node":{"__ref":"ForumReplyMessage:message:69817"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8Mw","node":{"__ref":"ForumReplyMessage:message:69821"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:69815":{"__typename":"Conversation","id":"conversation:69815","solved":true,"topic":{"__ref":"ForumTopicMessage:message:69815"},"lastPostingActivityTime":"2022-06-17T12:18:03.569-05:00","lastPostTime":"2021-08-23T18:20:43.992-05:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:69815":{"__typename":"ModerationData","id":"moderation_data:69815","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:69815_3":{"__typename":"Revision","id":"revision:69815_3","lastEditTime":"2022-06-17T12:18:03.569-05:00"},"CachedAsset:theme:customTheme1-1742464334222":{"__typename":"CachedAsset","id":"theme:customTheme1-1742464334222","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Necesito acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?","moderationData":{"__ref":"ModerationData:moderation_data:69816"},"body":"
Lo que sucede es que como los equipos son en calidad de préstamo, Claro ha restringido el acceso a los mismos para evitar daños por mala manipulación por parte de los usuarios, lo que te recomiendo es que te comuniques con un asesor a través del ClaroBot para que te puedan ayudar con la configuración que necesitas.
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¡Un Saludo!
Si te ayuda la información, no olvides regalarme un like y marcar mi respuesta como solución.
Lo que sucede es que como los equipos son en calidad de préstamo, Claro ha restringido el acceso a los mismos para evitar daños por mala manipulación por parte de los usuarios, lo que te recomiendo es que te comuniques con un asesor a través del ClaroBot para que te puedan ayudar con la configuración que necesitas.
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¡Un Saludo!
Si te ayuda la información, no olvides regalarme un like y marcar mi respuesta como solución.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:69816_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:2990":{"__typename":"User","id":"user:2990","uid":2990,"login":"Klezita","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-21T09:46:00.704-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0yOTkwLTU4MTBpQ0FBQ0IzMDkxRUExODE3MA"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:2990"},"ModerationData:moderation_data:69817":{"__typename":"ModerationData","id":"moderation_data:69817","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:69817":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2990"},"id":"message:69817","revisionNum":2,"uid":69817,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:69815"},"conversation":{"__ref":"Conversation:conversation:69815"},"subject":"Re: Necesito acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?","moderationData":{"__ref":"ModerationData:moderation_data:69817"},"body":"
Hola,
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Para que Claro garantice el buen funcionamiento del router no debe ingresarse, por temor a que sea desconfigurado por el usuario. Yo soy ingeniera de sistemas y en su momento ingresaba con el usuario: expert, y contraseña: sagemcom97
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Si solo buscas cambiar la contraseña, yo te recomiendo hacerlo de forma muy sencilla con la app Smart Homre de Claro.
Para que Claro garantice el buen funcionamiento del router no debe ingresarse, por temor a que sea desconfigurado por el usuario. Yo soy ingeniera de sistemas y en su momento ingresaba con el usuario: expert, y contraseña: sagemcom97
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Si solo buscas cambiar la contraseña, yo te recomiendo hacerlo de forma muy sencilla con la app Smart Homre de Claro.
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Saludos.
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bencho1, yo no te recomiendo repetidores utilizando la conexión wifi del modem de la empresa operadora, primero porque estas generando pérdidas, es mejor que configures tus repetidores pero en modo Access Point a través de un cableado ethernet, así tendrás mejor ganancia y cobertura en tus nuevas configuraciones. Ahora si lo que necesitas es abrir puertos, si o si tienes que contactarte o solicitarlo a la empresa operadora puedes escribir por ClaroBot para que ayude el área especializada.
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DISPOSITIVOS COMPATIBLES CON EL APLICATIVO SMART HOME*
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Recuerda que si no está en la lista el modelo que utilizas solo podrás reiniciarlo, mas no gestionar nombre y contraseña.
, yo no te recomiendo repetidores utilizando la conexión wifi del modem de la empresa operadora, primero porque estas generando pérdidas, es mejor que configures tus repetidores pero en modo Access Point a través de un cableado ethernet, así tendrás mejor ganancia y cobertura en tus nuevas configuraciones. Ahora si lo que necesitas es abrir puertos, si o si tienes que contactarte o solicitarlo a la empresa operadora puedes escribir por ClaroBot para que ayude el área especializada.
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DISPOSITIVOS COMPATIBLES CON EL APLICATIVO SMART HOME*
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\n
\n
Recuerda que si no está en la lista el modelo que utilizas solo podrás reiniciarlo, mas no gestionar nombre y contraseña.
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