Discusión del foro

Avatar de Cesarsalasb
Cesarsalasb
Principiante
04-02-2021
Resuelto

Necesito acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?

Tengo problemas con la configuración del Router ya que el técnico no dejó bien configurada la red de 2.4 GHZ, solo la red 5.0 GHZ agarra velocidad estando ambos cerquísima del router, se supone que tengo plan de 200 mb + 100 mb (full claro) y por más que me conecto a la red 2.4 GHZ a menos de 20 cm. no agarra más de 40 mb, y solo en la red 5.0 ghz llega a 200 mb

acceso
hogar
router

6 Respuestas

  • Avatar de jesusd23
    jesusd23
    Leyenda
    04-02-2021
    Copiar enlace

    Hola Cesarsalasb 

     

    A mí también me paso lo mismo, ten en cuenta que la banda de 5 GHz tiene menos rango que la banda de la de 2.4 GHz. Te recomiendo conectarte al router mediante un cable Ethernet, en mi caso compré un repetidor doble banda y tengo más señal 5 GHz en casa. 

     

    Aquí puedes visualizar más detalles:

     

    https://www.xataka.com/basics/wifi-2-4g-y-5g-cuales-son-las-diferencias-y-cual-elegir

     

    Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

    Saludos

    • Avatar de Cesarsalasb
      Cesarsalasb
      Principiante
      04-02-2021
      Copiar enlace

      Si, al final me compré un DECO E4 TP Link que me bota más internet al menos a 100 mb por toda la casa, pero Claro hasta ahora no me da la solución ni el acceso para poder configurar el router.

      • Avatar de jesusd23
        jesusd23
        Leyenda
        04-02-2021
        Copiar enlace

        Intenta con:

         

        Usuario: expert

        Contraseña: docsis@3.1

         

        O también con:

         

        User: expert 

        Contraseña: expert

         

        Ahora, recuerda que este router que te da Claro es en modalidad de préstamo, quiero decir que cualquier des configuración o problema que pase a futuro por realizar alguna configuración en el router, será bajo tu responsabilidad.

         

        Espero que te sirva.

  • Avatar de Luz38
    Luz38
    Leyenda
    04-02-2021
    Copiar enlace

    Hola respecto a tu consulta si tienes algún problema para acceder a la red 2.4 G comunícate al Facebook de claro para que te puedan dar soporte , recuerda que la red 5g es más  compatible para equipos de alta gama.... así mismo si tu deseas acceder a tu router no podrás porque necesitas el usuario y contraseña recuerda que no te lo podrán proporcionar ya que los equipos los tienes en calidad de préstamo y sólo claro tiene la administración de ello.

     

     

    espero haberte ayudado saludos 

  • Avatar de elvis__98
    elvis__98
    Principiante
    08-11-2021
    Copiar enlace

    Amigo tengo exactamente el mismo problema, me ayudarias mucho si lograste resolver el invonveniente

"}},"componentScriptGroups({\"componentId\":\"custom.widget.Footer_custom\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/EscalatedMessageBanner-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:es_ES-components/users/UserLink-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:es_ES-shared/client/components/users/UserRank-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageTime-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageSolvedBadge\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageSolvedBadge-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageSubject-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageBody-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageCustomFields-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageReplyButton-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageSolutionList\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageSolutionList-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/AcceptedSolutionButton-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:es_ES-shared/client/components/common/Pager/PagerLoadMore-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:es_ES-components/messages/MessageView/MessageViewInline-1734021423000"}],"message({\"id\":\"message:64639\"})":{"__ref":"ForumReplyMessage:message:64639"},"message({\"id\":\"message:64610\"})":{"__ref":"ForumReplyMessage:message:64610"},"message({\"id\":\"message:64612\"})":{"__ref":"ForumReplyMessage:message:64612"},"message({\"id\":\"message:64614\"})":{"__ref":"AcceptedSolutionMessage:message:64614"},"message({\"id\":\"message:64613\"})":{"__ref":"ForumReplyMessage:message:64613"},"message({\"id\":\"message:69416\"})":{"__ref":"ForumReplyMessage:message:69416"},"messages({\"constraints\":{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:64602\"}},\"first\":10,\"sorts\":{\"postTime\":{\"direction\":\"ASC\"}}})":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOToxfGludCw2NDYxNCw2NDYxNA","node":{"__ref":"AcceptedSolutionMessage:message:64614"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null},"totalCount":1},"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:es_ES-shared/client/components/users/UserAvatar-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:es_ES-shared/client/components/ranks/UserRankLabel-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:es_ES-shared/client/components/nodes/NodeIcon-1734021423000"}],"cachedText({\"lastModified\":\"1734021423000\",\"locale\":\"es-ES\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:es_ES-components/tags/TagView/TagViewChip-1734021423000"}]},"CachedAsset:pages-1742463261294":{"__typename":"CachedAsset","id":"pages-1742463261294","value":[{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"HealthCheckPage","type":"COMMUNITY","urlPath":"/health","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742463261294,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:es_ES-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:es_ES-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"No se puede encontrar la comunidad","noUser":"No se puede encontrar el usuario actual","noNode":"No se puede encontrar el nodo con id {nodeId}","noMessage":"No se puede encontrar el mensaje con id {messageId}"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Cargando..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"NoUser","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"false","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"dd-MM-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"es-ES","localValue":null,"possibleValues":["en-US","es-ES"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"Category:category:preguntas":{"__typename":"Category","id":"category:preguntas","entityType":"CATEGORY","displayId":"preguntas","nodeType":"category","depth":1,"title":"Preguntas","shortTitle":"Preguntas","parent":{"__ref":"Category:category:top"}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Forum:board:caracteristicas-servicios":{"__typename":"Forum","id":"board:caracteristicas-servicios","entityType":"FORUM","displayId":"caracteristicas-servicios","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Hogar","description":"","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:preguntas"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:xnuvx57277"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:preguntas"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Características Fija","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"LIKES","repliesFormat":"threaded"},"eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"FREEFORM_ONLY"},"Rank:rank:33":{"__typename":"Rank","id":"rank:33","position":7,"name":"Principiante","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:129228":{"__typename":"User","id":"user:129228","uid":129228,"login":"Cesarsalasb","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"email":"","messagesCount":4,"biography":null,"topicsCount":2,"kudosReceivedCount":3,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-04-01T19:52:47.145-05:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:129228"},"ForumTopicMessage:message:64602":{"__typename":"ForumTopicMessage","uid":64602,"subject":"Necesito acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?","id":"message:64602","revisionNum":2,"repliesCount":6,"author":{"__ref":"User:user:129228"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"conversation":{"__ref":"Conversation:conversation:64602"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:64602"},"body":"

Tengo problemas con la configuración del Router ya que el técnico no dejó bien configurada la red de 2.4 GHZ, solo la red 5.0 GHZ agarra velocidad estando ambos cerquísima del router, se supone que tengo plan de 200 mb + 100 mb (full claro) y por más que me conecto a la red 2.4 GHZ a menos de 20 cm. no agarra más de 40 mb, y solo en la red 5.0 ghz llega a 200 mb

","body@stringLength":"371","rawBody":"

Tengo problemas con la configuración del Router ya que el técnico no dejó bien configurada la red de 2.4 GHZ, solo la red 5.0 GHZ agarra velocidad estando ambos cerquísima del router, se supone que tengo plan de 200 mb + 100 mb (full claro) y por más que me conecto a la red 2.4 GHZ a menos de 20 cm. no agarra más de 40 mb, y solo en la red 5.0 ghz llega a 200 mb

","kudosSumWeight":1,"postTime":"2021-04-01T19:58:07.007-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:acceso","text":"acceso","time":"2019-12-27T11:21:06.469-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:hogar","text":"hogar","time":"2016-06-21T14:34:59.039-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:router","text":"router","time":"2016-10-05T12:03:04.170-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:64602_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":8729},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Tengo problemas con la configuración del Router ya que el técnico no dejó bien configurada la red de 2.4 GHZ, solo la red 5.0 GHZ agarra velocidad estando ambos cerquísima del router, se supone que t...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"ForumReplyMessage:message:64639"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8Mg","node":{"__ref":"ForumReplyMessage:message:64610"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8Mw","node":{"__ref":"ForumReplyMessage:message:64613"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxMHwxNDowLDM5OjF8NA","node":{"__ref":"ForumReplyMessage:message:69416"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:64602":{"__typename":"Conversation","id":"conversation:64602","solved":true,"topic":{"__ref":"ForumTopicMessage:message:64602"},"lastPostingActivityTime":"2021-08-11T14:55:23.630-05:00","lastPostTime":"2021-08-11T14:55:23.630-05:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:64602":{"__typename":"ModerationData","id":"moderation_data:64602","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:64602_2":{"__typename":"Revision","id":"revision:64602_2","lastEditTime":"2021-04-02T12:11:21.219-05:00"},"CachedAsset:theme:customTheme1-1742463260861":{"__typename":"CachedAsset","id":"theme:customTheme1-1742463260861","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"favicon-32x32-1738769732368.png","imageLastModified":"1738769735168","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"img-logo-comunidad-claro-1710886663704.png","imageLastModified":"1710886665348","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1300px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"3px","borderRadius":"3px","borderRadiusLg":"5px","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"#379FB8","primaryBgHoverColor":"hsl(191.60000000000002, 54%, 45%)","primaryBgActiveColor":"hsl(191.60000000000002, 54%, 43.1%)","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","destructiveTextColor":"var(--lia-bs-primary)","destructiveTextHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"LIGHT","sideContent":"LIGHT","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"#379FB8","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"700","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#E22006","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#31AD5B","blogColor":"#379FB8","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#F26522","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#222222","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#DA272D","secondary":"#333333","bodyText":"#222222","bodyBg":"#FFFFFF","info":"#379FB8","success":"#31AD5B","warning":"#FFD101","danger":"#E22006","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#379FB8","#31AD5B","#F26522","#E22006"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Montserrat","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"24px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"var(--lia-bs-border-radius-sm)","borderRadius":"var(--lia-bs-border-radius)","borderRadiusLg":"var(--lia-bs-border-radius-lg)","formTextMarginTop":"4px","textAreaBorderRadius":"var(--lia-bs-border-radius)","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"#DA272D","hoverColor":"hsl(358, 70.8%, 45.4%)","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Montserrat","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"18px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"16px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/Loading/LoadingDot-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/Loading/LoadingDot-1734021423000","value":{"title":"Cargando..."},"localOverride":false},"CachedAsset:quilt:claroperu.prod:pages/forums/ForumMessagePage:board:caracteristicas-servicios-1742463259201":{"__typename":"CachedAsset","id":"quilt:claroperu.prod:pages/forums/ForumMessagePage:board:caracteristicas-servicios-1742463259201","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":"#E8E8E8","addComponents":["community.widget.breadcrumbWidget"],"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":"var(--lia-bs-gray-300)","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"messages.widget.relatedContentWidget","className":null,"props":null,"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:es_ES-components/common/EmailVerification-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/common/EmailVerification-1734021423000","value":{"email.verification.title":"Requerida verificación de correo electrónico","email.verification.message.update.email":"Para participar en la comunidad, primero debe verificar su dirección de correo electrónico. El correo electrónico de verificación se ha enviado a {email}. Para cambiar su correo electrónico, visite Mis ajustes.","email.verification.message.resend.email":"Para participar en la comunidad, primero debe verificar su dirección de correo electrónico. El correo electrónico de verificación se ha enviado a {email}. Reenviar correo electrónico."},"localOverride":false},"CachedAsset:text:es_ES-pages/forums/ForumMessagePage-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-pages/forums/ForumMessagePage-1734021423000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"No se puede encontrar este mensaje","name":"Página de mensajes del foro","section.message-list.title":"Discusión del foro","archivedMessageTitle":"Este contenido ha sido archivado","section.message-list.description":""},"localOverride":false},"CachedAsset:quiltWrapper:claroperu.prod:Common:1742463068287":{"__typename":"CachedAsset","id":"quiltWrapper:claroperu.prod:Common:1742463068287","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":true,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"700","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"12px","linkBoxShadowHover":"none","backgroundOpacity":1,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"30px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-end","linkColor":"var(--lia-bs-gray-600)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-black)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"EXTERNAL","id":"external-link","url":"/category/como-funciona","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external-link-2","url":"/category/preguntas","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external-link-1","url":"/category/top/blog/articulos","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external-link-3","url":"/category/usuarios","target":"SELF"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":false,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.Footer_custom","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:es_ES-components/common/ActionFeedback-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/common/ActionFeedback-1734021423000","value":{"joinedGroupHub.title":"Bienvenido","joinedGroupHub.message":"Ahora eres miembro de este grupo y estás suscrito a actualizaciones.","groupHubInviteNotFound.title":"Invitación no encontrada","groupHubInviteNotFound.message":"Lo sentimos, no pudimos encontrar tu invitación al grupo. El propietario puede haber cancelado la invitación.","groupHubNotFound.title":"Grupo no encontrado","groupHubNotFound.message":"El grouphub al que intentaste unirte no existe. Puede haber sido eliminado.","existingGroupHubMember.title":"Ya te has unido","existingGroupHubMember.message":"Ya eres miembro de este grupo.","accountLocked.title":"Cuenta bloqueada","accountLocked.message":"Tu cuenta ha sido bloqueada debido a múltiples intentos fallidos. Intenta de nuevo en {lockoutTime} minutos.","editedGroupHub.title":"Cambios guardados","editedGroupHub.message":"Se han actualizado los datos del grupo.","leftGroupHub.title":"Adiós","leftGroupHub.message":"Ya no eres miembro de este grupo y no recibirás actualizaciones.","deletedGroupHub.title":"Eliminado","deletedGroupHub.message":"El grupo ha sido eliminado.","groupHubCreated.title":"Grupo creado","groupHubCreated.message":"{groupHubName} está listo para usarse","accountClosed.title":"Cuenta cerrada","accountClosed.message":"La cuenta ha sido cerrada y serás redirigido a la página principal","resetTokenExpired.title":"El enlace de restablecimiento de contraseña ha caducado","resetTokenExpired.message":"Intenta restablecer tu contraseña de nuevo","invalidUrl.title":"URL no válida","invalidUrl.message":"La URL que estás usando no es reconocida. Verifica tu URL e intenta de nuevo.","accountClosedForUser.title":"Cuenta cerrada","accountClosedForUser.message":"La cuenta de {userName} está cerrada","inviteTokenInvalid.title":"Invitación no válida","inviteTokenInvalid.message":"Tu invitación a la comunidad ha sido cancelada o ha caducado.","inviteTokenError.title":"Error de verificación de invitación","inviteTokenError.message":"La URL que estás utilizando no es reconocida. Verifica tu URL e intenta de nuevo.","pageNotFound.title":"Acceso denegado","pageNotFound.message":"No tienes acceso a esta área de la comunidad o no existe.","eventAttending.title":"Respondido como \"Asistiré\"","eventAttending.message":"Se te notificará cuando haya actividad nueva y se te recordará a medida que se acerque el evento.","eventInterested.title":"Respondido como \"Me interesa\"","eventInterested.message":"Se te notificará cuando haya actividad nueva y se te recordará a medida que se acerque el evento.","eventNotFound.title":"Evento no encontrado","eventNotFound.message":"El evento al que intentaste responder no existe.","redirectToRelatedPage.title":"Mostrando Contenido Relacionado","redirectToRelatedPageForBaseUsers.title":"Mostrando Contenido Relacionado","redirectToRelatedPageForBaseUsers.message":"El contenido al que intentas acceder está archivado","redirectToRelatedPage.message":"El contenido al que intentas acceder está archivado","relatedUrl.archivalLink.flyoutMessage":"El contenido al que intentas acceder está archivado Ver Contenido Archivado"},"localOverride":false},"CachedAsset:component:custom.widget.Footer_custom-es-1742463307112":{"__typename":"CachedAsset","id":"component:custom.widget.Footer_custom-es-1742463307112","value":{"component":{"id":"custom.widget.Footer_custom","template":{"id":"Footer_custom","markupLanguage":"HANDLEBARS","style":"* {\n padding: 0;\n margin: 0;\n}\n\nul {\n list-style: none;\n}\n\n.container {\n max-width: 80rem;\n margin: 0 auto;\n padding: 0 1.5rem;\n}\n\n.footer-wrapper {\n padding: 2rem 0;\n background: #000;\n color: #fff;\n .footer-row {\n display: flex;\n flex-wrap: wrap;\n gap: 1rem;\n @media (min-width: 64rem) {\n justify-content: space-between;\n }\n .footer-title {\n display: block;\n color: #fff;\n font-size: 0.875rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n }\n .footer-left,\n .footer-right {\n width: calc(50% - 1rem);\n @media (min-width: 64rem) {\n width: auto;\n }\n }\n .footer-col {\n @media (min-width: 64rem) {\n display: flex;\n justify-content: space-between;\n gap: 6rem;\n }\n .footer-list {\n margin-bottom: 0;\n .footer-item a {\n display: block;\n color: #379fb8;\n font-size: 0.625rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n @media (min-width: 64rem) {\n font-size: 0.875rem;\n }\n }\n }\n }\n }\n}\n\n.copyright-wrapper {\n background: #da272d;\n color: #fff;\n padding: 1.125rem 0;\n .logo-list {\n display: flex;\n flex-wrap: wrap;\n justify-content: center;\n gap: 0.25rem 10%;\n .logo-lithium {\n width: 100%;\n svg {\n width: 6rem;\n fill: #fff;\n }\n text-align: center;\n }\n .logo img {\n max-height: 1rem;\n }\n }\n .copyright {\n font-size: 0.625rem;\n font-weight: 700;\n color: #fff;\n text-align: center;\n }\n @media (min-width: 64rem) {\n padding: 0.75rem 0;\n .copyright-row {\n display: flex;\n flex-direction: row-reverse;\n justify-content: space-between;\n align-items: center;\n .logo-list {\n display: block;\n margin-bottom: 0;\n .logo {\n display: inline-block;\n width: auto;\n margin-left: 1.5rem;\n img {\n max-height: 1.25rem;\n }\n }\n .logo-lithium svg {\n margin-right: 6rem;\n }\n }\n .copyright {\n font-size: 0.875rem;\n margin-bottom: 0;\n }\n }\n }\n}\n","texts":null,"defaults":{"config":{"applicablePages":[],"description":"Footer custom","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer_custom","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Footer custom","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":"* {\n padding: 0;\n margin: 0;\n}\n\nul {\n list-style: none;\n}\n\n.custom_widget_Footer_custom_container_518rt_10 {\n max-width: 80rem;\n margin: 0 auto;\n padding: 0 1.5rem;\n}\n\n.custom_widget_Footer_custom_footer-wrapper_518rt_16 {\n padding: 2rem 0;\n background: #000;\n color: #fff;\n .custom_widget_Footer_custom_footer-row_518rt_20 {\n display: flex;\n flex-wrap: wrap;\n gap: 1rem;\n @media (min-width: 64rem) {\n justify-content: space-between;\n }\n .custom_widget_Footer_custom_footer-title_518rt_27 {\n display: block;\n color: #fff;\n font-size: 0.875rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n }\n .custom_widget_Footer_custom_footer-left_518rt_34,\n .custom_widget_Footer_custom_footer-right_518rt_35 {\n width: calc(50% - 1rem);\n @media (min-width: 64rem) {\n width: auto;\n }\n }\n .custom_widget_Footer_custom_footer-col_518rt_41 {\n @media (min-width: 64rem) {\n display: flex;\n justify-content: space-between;\n gap: 6rem;\n }\n .custom_widget_Footer_custom_footer-list_518rt_47 {\n margin-bottom: 0;\n .custom_widget_Footer_custom_footer-item_518rt_49 a {\n display: block;\n color: #379fb8;\n font-size: 0.625rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n @media (min-width: 64rem) {\n font-size: 0.875rem;\n }\n }\n }\n }\n }\n}\n\n.custom_widget_Footer_custom_copyright-wrapper_518rt_64 {\n background: #da272d;\n color: #fff;\n padding: 1.125rem 0;\n .custom_widget_Footer_custom_logo-list_518rt_68 {\n display: flex;\n flex-wrap: wrap;\n justify-content: center;\n gap: 0.25rem 10%;\n .custom_widget_Footer_custom_logo-lithium_518rt_73 {\n width: 100%;\n svg {\n width: 6rem;\n fill: #fff;\n }\n text-align: center;\n }\n .custom_widget_Footer_custom_logo_518rt_68 img {\n max-height: 1rem;\n }\n }\n .custom_widget_Footer_custom_copyright_518rt_64 {\n font-size: 0.625rem;\n font-weight: 700;\n color: #fff;\n text-align: center;\n }\n @media (min-width: 64rem) {\n padding: 0.75rem 0;\n .custom_widget_Footer_custom_copyright-row_518rt_93 {\n display: flex;\n flex-direction: row-reverse;\n justify-content: space-between;\n align-items: center;\n .custom_widget_Footer_custom_logo-list_518rt_68 {\n display: block;\n margin-bottom: 0;\n .custom_widget_Footer_custom_logo_518rt_68 {\n display: inline-block;\n width: auto;\n margin-left: 1.5rem;\n img {\n max-height: 1.25rem;\n }\n }\n .custom_widget_Footer_custom_logo-lithium_518rt_73 svg {\n margin-right: 6rem;\n }\n }\n .custom_widget_Footer_custom_copyright_518rt_64 {\n font-size: 0.875rem;\n margin-bottom: 0;\n }\n }\n }\n}\n","tokens":{"container":"custom_widget_Footer_custom_container_518rt_10","footer-wrapper":"custom_widget_Footer_custom_footer-wrapper_518rt_16","footer-row":"custom_widget_Footer_custom_footer-row_518rt_20","footer-title":"custom_widget_Footer_custom_footer-title_518rt_27","footer-left":"custom_widget_Footer_custom_footer-left_518rt_34","footer-right":"custom_widget_Footer_custom_footer-right_518rt_35","footer-col":"custom_widget_Footer_custom_footer-col_518rt_41","footer-list":"custom_widget_Footer_custom_footer-list_518rt_47","footer-item":"custom_widget_Footer_custom_footer-item_518rt_49","copyright-wrapper":"custom_widget_Footer_custom_copyright-wrapper_518rt_64","logo-list":"custom_widget_Footer_custom_logo-list_518rt_68","logo-lithium":"custom_widget_Footer_custom_logo-lithium_518rt_73","logo":"custom_widget_Footer_custom_logo_518rt_68","copyright":"custom_widget_Footer_custom_copyright_518rt_64","copyright-row":"custom_widget_Footer_custom_copyright-row_518rt_93"}},"form":null},"localOverride":false},"CachedAsset:text:es_ES-components/community/Navbar-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/Navbar-1734021423000","value":{"community":"Inicio de la comunidad","inbox":"Bandeja de entrada","manageContent":"Gestionar contenido","tos":"Términos del servicio","forgotPassword":"¿Olvidaste tu contraseña?","themeEditor":"Editor de temas","edit":"Editar barra de navegación","skipContent":"Ir al contenido","como-funciona":"¿CÓMO FUNCIONA?","articulos":"ARTÍCULOS","migrated-link-1":"Equipos","migrated-link-2":"Características y servicios","migrated-link-0":"PREGUNTAS","migrated-link-5":"MiClaro","usuarios":"USUARIOS","external-link-3":"USUARIOS","migrated-link-6":"Claro","migrated-link-3":"Cobertura","external-link-1":"ARTÍCULOS","migrated-link-4":"Roaming","external-link-2":"PREGUNTAS","external":"Google","claroperu-link":"Inicio","external-link":"¿CÓMO FUNCIONA?"},"localOverride":false},"CachedAsset:text:es_ES-components/community/NavbarHamburgerDropdown-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/NavbarHamburgerDropdown-1734021423000","value":{"hamburgerLabel":"Menú Lateral"},"localOverride":false},"CachedAsset:text:es_ES-components/community/BrandLogo-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/BrandLogo-1734021423000","value":{"logoAlt":"Khoros","themeLogoAlt":"Logotipo de marca"},"localOverride":false},"CachedAsset:text:es_ES-components/community/NavbarTextLinks-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/NavbarTextLinks-1734021423000","value":{"more":"Más"},"localOverride":false},"CachedAsset:text:es_ES-components/authentication/AuthenticationLink-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/authentication/AuthenticationLink-1734021423000","value":{"title.login":"Iniciar sesión","title.registration":"Registrarse","title.forgotPassword":"¿Olvidó su contraseña?","title.multiAuthLogin":"Iniciar sesión"},"localOverride":false},"CachedAsset:text:es_ES-components/community/Breadcrumb-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/Breadcrumb-1734021423000","value":{"navLabel":"Migas de pan","dropdown":"Navegación adicional de páginas principales"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageBanner-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageBanner-1734021423000","value":{"messageMarkedAsSpam":"Esta publicación ha sido marcada como spam","messageMarkedAsSpam@board:TKB":"Este artículo ha sido marcado como spam","messageMarkedAsSpam@board:BLOG":"Esta publicación ha sido marcada como spam","messageMarkedAsSpam@board:FORUM":"Esta discusión ha sido marcada como spam","messageMarkedAsSpam@board:OCCASION":"Este evento ha sido marcado como spam","messageMarkedAsSpam@board:IDEA":"Esta idea ha sido marcada como spam","manageSpam":"Administrar spam","messageMarkedAsAbuse":"Esta publicación ha sido marcada como abuso","messageMarkedAsAbuse@board:TKB":"Este artículo ha sido marcado como abuso","messageMarkedAsAbuse@board:BLOG":"Esta publicación ha sido marcada como abuso","messageMarkedAsAbuse@board:FORUM":"Esta discusión ha sido marcada como abuso","messageMarkedAsAbuse@board:OCCASION":"Este evento ha sido marcado como abuso","messageMarkedAsAbuse@board:IDEA":"Esta idea ha sido marcada como abuso","preModCommentAuthorText":"Este comentario será publicado tan pronto como sea aprobado","preModCommentModeratorText":"Este comentario está esperando moderación","messageMarkedAsOther":"Esta publicación ha sido rechazada por otras razones","messageMarkedAsOther@board:TKB":"Este artículo ha sido rechazado por otras razones","messageMarkedAsOther@board:BLOG":"Esta publicación ha sido rechazada por otras razones","messageMarkedAsOther@board:FORUM":"Esta discusión ha sido rechazada por otras razones","messageMarkedAsOther@board:OCCASION":"Este evento ha sido rechazado por otras razones","messageMarkedAsOther@board:IDEA":"Esta idea ha sido rechazada por otras razones","messageArchived":"Esta publicación fue archivada el {date}","relatedUrl":"Ver contenido relacionado","relatedContentText":"Mostrando contenido relacionado","archivedContentLink":"Ver contenido archivado"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/RelatedContentWidget-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/RelatedContentWidget-1734021423000","value":{"title":"Contenido relacionado","emptyDescription":"No hay contenido para mostrar"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageListForNodeByRecentActivityWidget-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageListForNodeByRecentActivityWidget-1734021423000","value":{"title@userScope:other":"Contenido Reciente","title@userScope:self":"Contribuciones","title@board:FORUM@userScope:other":"Discusiones Recientes","title@board:BLOG@userScope:other":"Blogs Recientes","emptyDescription":"No hay contenido para mostrar","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Ámbito","title@instance:1721333556319":"","title@instance:1721233251446":"Artículos","title@instance:1733952483607":"Preguntas recientes","title@instance:1721237731627":"","title@instance:1726179963868":"Publicaciones"},"localOverride":false},"Conversation:conversation:85800":{"__typename":"Conversation","id":"conversation:85800","topic":{"__typename":"ForumTopicMessage","uid":85800},"lastPostingActivityTime":"2025-04-03T10:36:22.753-05:00","solved":false},"ForumTopicMessage:message:85800":{"__typename":"ForumTopicMessage","subject":"No hay respuesta por parte de claro ante mi pedido.","conversation":{"__ref":"Conversation:conversation:85800"},"id":"message:85800","revisionNum":1,"uid":85800,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":182060,"login":"Gonzalo123","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-2.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-04-03T09:27:41.752-05:00","lastPublishTime":"2025-04-03T09:27:41.752-05:00","readOnly":false},"Conversation:conversation:68566":{"__typename":"Conversation","id":"conversation:68566","topic":{"__typename":"ForumTopicMessage","uid":68566},"lastPostingActivityTime":"2025-03-30T13:45:39.205-05:00","solved":true},"ForumTopicMessage:message:68566":{"__typename":"ForumTopicMessage","subject":"¿Cómo configuro la WAN de Equipo Huawei hg8145v5?","conversation":{"__ref":"Conversation:conversation:68566"},"id":"message:68566","revisionNum":3,"uid":68566,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":135945,"login":"Eduardo39","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":31404},"postTime":"2021-07-13T07:34:15.850-05:00","lastPublishTime":"2022-06-08T13:34:58.480-05:00","readOnly":false},"Conversation:conversation:85749":{"__typename":"Conversation","id":"conversation:85749","topic":{"__typename":"ForumTopicMessage","uid":85749},"lastPostingActivityTime":"2025-03-21T21:27:50.174-05:00","solved":true},"ForumTopicMessage:message:85749":{"__typename":"ForumTopicMessage","subject":"Smart Home","conversation":{"__ref":"Conversation:conversation:85749"},"id":"message:85749","revisionNum":1,"uid":85749,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":181843,"login":"RicardoV","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":80},"postTime":"2025-03-20T20:04:31.219-05:00","lastPublishTime":"2025-03-20T20:04:31.219-05:00","readOnly":false},"Conversation:conversation:85737":{"__typename":"Conversation","id":"conversation:85737","topic":{"__typename":"ForumTopicMessage","uid":85737},"lastPostingActivityTime":"2025-03-19T14:10:22.848-05:00","solved":true},"ForumTopicMessage:message:85737":{"__typename":"ForumTopicMessage","subject":"Problemas de conexión en Netflix","conversation":{"__ref":"Conversation:conversation:85737"},"id":"message:85737","revisionNum":1,"uid":85737,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":181824,"login":"María25","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":68},"postTime":"2025-03-19T13:07:21.871-05:00","lastPublishTime":"2025-03-19T13:07:21.871-05:00","readOnly":false},"Conversation:conversation:85700":{"__typename":"Conversation","id":"conversation:85700","topic":{"__typename":"ForumTopicMessage","uid":85700},"lastPostingActivityTime":"2025-03-16T19:17:39.590-05:00","solved":true},"ForumTopicMessage:message:85700":{"__typename":"ForumTopicMessage","subject":"deseo ver la cantidad de gigas gastados en mi modem de claro","conversation":{"__ref":"Conversation:conversation:85700"},"id":"message:85700","revisionNum":1,"uid":85700,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":174745,"login":"elvigui_95","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":58},"postTime":"2025-03-16T18:38:42.206-05:00","lastPublishTime":"2025-03-16T18:38:42.206-05:00","readOnly":false},"User:user:118748":{"__typename":"User","id":"user:118748","uid":118748,"login":"Farfi-2021","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-01-05T13:18:03.050-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:118748"},"ForumTopicMessage:message:60479":{"__typename":"ForumTopicMessage","uid":60479,"subject":"¿Cómo puedo acceder a mi router Sagemcom 3890 V3 DOCSIS?","id":"message:60479","revisionNum":3,"repliesCount":15,"author":{"__ref":"User:user:118748"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"conversation":{"__ref":"Conversation:conversation:60479"},"moderationData":{"__ref":"ModerationData:moderation_data:60479"},"postTime":"2021-01-05T13:22:19.275-05:00","lastPublishTime":"2022-03-23T14:53:06.163-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":32883},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:60479"},"Conversation:conversation:60479":{"__typename":"Conversation","id":"conversation:60479","solved":true,"topic":{"__ref":"ForumTopicMessage:message:60479"},"lastPostingActivityTime":"2025-01-06T18:11:24.385-05:00","lastPostTime":"2025-01-06T18:11:24.385-05:00"},"ModerationData:moderation_data:60479":{"__typename":"ModerationData","id":"moderation_data:60479","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:60479":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:60479","relatedMessage":{"__ref":"ForumTopicMessage:message:60479"}},"User:user:137324":{"__typename":"User","id":"user:137324","uid":137324,"login":"bencho1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-08-23T16:08:17.217-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:137324"},"ForumTopicMessage:message:69815":{"__typename":"ForumTopicMessage","uid":69815,"subject":"Necesito acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?","id":"message:69815","revisionNum":3,"repliesCount":3,"author":{"__ref":"User:user:137324"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"conversation":{"__ref":"Conversation:conversation:69815"},"moderationData":{"__ref":"ModerationData:moderation_data:69815"},"postTime":"2021-08-23T16:13:37.513-05:00","lastPublishTime":"2022-06-17T12:18:03.569-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":3294},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:69815"},"Conversation:conversation:69815":{"__typename":"Conversation","id":"conversation:69815","solved":true,"topic":{"__ref":"ForumTopicMessage:message:69815"},"lastPostingActivityTime":"2022-06-17T12:18:03.569-05:00","lastPostTime":"2021-08-23T18:20:43.992-05:00"},"ModerationData:moderation_data:69815":{"__typename":"ModerationData","id":"moderation_data:69815","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:69815":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:69815","relatedMessage":{"__ref":"ForumTopicMessage:message:69815"}},"User:user:173098":{"__typename":"User","id":"user:173098","uid":173098,"login":"Praedo","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-05-15T11:42:51.501-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:173098"},"Category:category:otros-servicios-claro":{"__typename":"Category","id":"category:otros-servicios-claro","entityType":"CATEGORY","displayId":"otros-servicios-claro","nodeType":"category","depth":2,"title":"Otros Servicios Claro","shortTitle":"Otros Servicios Claro"},"Forum:board:claro-video":{"__typename":"Forum","id":"board:claro-video","entityType":"FORUM","displayId":"claro-video","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"ClaroVideo","shortTitle":"ClaroVideo","parent":{"__ref":"Category:category:otros-servicios-claro"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-video/"},"ForumTopicMessage:message:82881":{"__typename":"ForumTopicMessage","uid":82881,"subject":"Problema para acceder a Claro video","id":"message:82881","revisionNum":3,"repliesCount":3,"author":{"__ref":"User:user:173098"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:claro-video"},"conversation":{"__ref":"Conversation:conversation:82881"},"moderationData":{"__ref":"ModerationData:moderation_data:82881"},"postTime":"2024-05-15T11:46:46.961-05:00","lastPublishTime":"2024-05-15T15:20:55.229-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":3140},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-video/message:82881"},"Conversation:conversation:82881":{"__typename":"Conversation","id":"conversation:82881","solved":true,"topic":{"__ref":"ForumTopicMessage:message:82881"},"lastPostingActivityTime":"2024-05-15T15:33:38.210-05:00","lastPostTime":"2024-05-15T15:33:38.210-05:00"},"ModerationData:moderation_data:82881":{"__typename":"ModerationData","id":"moderation_data:82881","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:82881":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:82881","relatedMessage":{"__ref":"ForumTopicMessage:message:82881"}},"User:user:175641":{"__typename":"User","id":"user:175641","uid":175641,"login":"Ju4nP4nd4","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-24T10:20:58.419-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:175641"},"ForumTopicMessage:message:83522":{"__typename":"ForumTopicMessage","uid":83522,"subject":"ERROR AL ACCEDER A NETFLIX","id":"message:83522","revisionNum":2,"repliesCount":3,"author":{"__ref":"User:user:175641"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"conversation":{"__ref":"Conversation:conversation:83522"},"moderationData":{"__ref":"ModerationData:moderation_data:83522"},"postTime":"2024-07-24T10:30:57.674-05:00","lastPublishTime":"2024-07-25T17:35:52.835-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":1222},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:83522"},"Conversation:conversation:83522":{"__typename":"Conversation","id":"conversation:83522","solved":true,"topic":{"__ref":"ForumTopicMessage:message:83522"},"lastPostingActivityTime":"2024-07-25T17:35:52.835-05:00","lastPostTime":"2024-07-24T14:07:49.772-05:00"},"ModerationData:moderation_data:83522":{"__typename":"ModerationData","id":"moderation_data:83522","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:83522":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:83522","relatedMessage":{"__ref":"ForumTopicMessage:message:83522"}},"User:user:90611":{"__typename":"User","id":"user:90611","uid":90611,"login":"jcpn116","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-05-09T21:03:50.272-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:90611"},"ForumTopicMessage:message:42275":{"__typename":"ForumTopicMessage","uid":42275,"subject":"Tengo problemas para acceder al wifi rauter SAGEMCOM ¿alguien me ayuda?","id":"message:42275","revisionNum":2,"repliesCount":3,"author":{"__ref":"User:user:90611"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"conversation":{"__ref":"Conversation:conversation:42275"},"moderationData":{"__ref":"ModerationData:moderation_data:42275"},"postTime":"2020-05-09T21:07:45.941-05:00","lastPublishTime":"2020-05-12T16:36:33.349-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":2991},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:42275"},"Conversation:conversation:42275":{"__typename":"Conversation","id":"conversation:42275","solved":true,"topic":{"__ref":"ForumTopicMessage:message:42275"},"lastPostingActivityTime":"2020-05-21T19:56:54.933-05:00","lastPostTime":"2020-05-21T19:56:54.933-05:00"},"ModerationData:moderation_data:42275":{"__typename":"ModerationData","id":"moderation_data:42275","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:42275":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:42275","relatedMessage":{"__ref":"ForumTopicMessage:message:42275"}},"QueryVariables:TopicReplyList:message:64602:2":{"__typename":"QueryVariables","id":"TopicReplyList:message:64602:2","value":{"id":"message:64602","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:es_ES-components/nodes/NodeLink-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/nodes/NodeLink-1734021423000","value":{"place":"Lugar {name}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageView/MessageViewStandard-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageView/MessageViewStandard-1734021423000","value":{"anonymous":"Anónimo","author":"{messageAuthorLogin}","authorBy":"por {messageAuthorLogin}","board":"en {messageBoardTitle}","replyToUser":" a {parentAuthor}","showMoreReplies":"Mostrar más","replyText":"Responder","repliesText":"Respuestas","markedAsSolved":"Marcado como resuelto","movedMessagePlaceholder.BLOG":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholder.TKB":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholder.FORUM":"{count, plural, =0 {Esta respuesta ha sido} other {Estas respuestas han sido} }movidas.","movedMessagePlaceholder.IDEA":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholderUrlText":"movido.","messageStatus":"Estado: ","statusChanged":"Cambio de estado: {previousStatus} a {currentStatus}","statusAdded":"Estado agregado: {status}","statusRemoved":"Estado eliminado: {status}","labelExpand":"expandir respuestas","labelCollapse":"colapsar respuestas","unhelpfulReason.reason1":"El contenido está desactualizado","unhelpfulReason.reason2":"El artículo falta información","unhelpfulReason.reason3":"El contenido es para un producto diferente","unhelpfulReason.reason4":"No coincide con lo que estaba buscando"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/ThreadedReplyList-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/ThreadedReplyList-1734021423000","value":{"title":"{count, plural, one{# Respuesta} other{# Respuestas}}","title@board:BLOG":"{count, plural, one{# Comentario} other{# Comentarios}}","title@board:TKB":"{count, plural, one{# Comentario} other{# Comentarios}}","title@board:IDEA":"{count, plural, one{# Comentario} other{# Comentarios}}","title@board:OCCASION":"{count, plural, one{# Comentario} other{# Comentarios}}","noRepliesTitle":"Sin respuestas","noRepliesTitle@board:BLOG":"Sin comentarios","noRepliesTitle@board:TKB":"Sin comentarios","noRepliesTitle@board:IDEA":"Sin comentarios","noRepliesTitle@board:OCCASION":"Sin comentarios","noRepliesDescription":"Sé el primero en responder","noRepliesDescription@board:BLOG":"Sé el primero en comentar","noRepliesDescription@board:TKB":"Sé el primero en comentar","noRepliesDescription@board:IDEA":"Sé el primero en comentar","noRepliesDescription@board:OCCASION":"Sé el primero en comentar","messageReadOnlyAlert:BLOG":"Los comentarios se han desactivado para esta publicación","messageReadOnlyAlert:TKB":"Los comentarios se han desactivado para este artículo","messageReadOnlyAlert:IDEA":"Los comentarios se han desactivado para esta idea","messageReadOnlyAlert:FORUM":"Las respuestas se han desactivado para esta discusión","messageReadOnlyAlert:OCCASION":"Los comentarios se han desactivado para este evento"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageReplyCallToAction-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageReplyCallToAction-1734021423000","value":{"leaveReply":"Deja una respuesta...","leaveReply@board:BLOG@message:root":"Deja un comentario...","leaveReply@board:TKB@message:root":"Deja un comentario...","leaveReply@board:IDEA@message:root":"Deja un comentario...","leaveReply@board:OCCASION@message:root":"Deja un comentario...","repliesTurnedOff.FORUM":"Las respuestas están desactivadas para este tema","repliesTurnedOff.BLOG":"Los comentarios están desactivados para este tema","repliesTurnedOff.TKB":"Los comentarios están desactivados para este tema","repliesTurnedOff.IDEA":"Los comentarios están desactivados para este tema","repliesTurnedOff.OCCASION":"Los comentarios están desactivados para este tema","infoText":"¡Deja de empujarme!"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/QueryHandler-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/QueryHandler-1734021423000","value":{"title":"Manejador de consultas"},"localOverride":false},"ModerationData:moderation_data:64639":{"__typename":"ModerationData","id":"moderation_data:64639","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:64639":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:129228"},"id":"message:64639","revisionNum":1,"uid":64639,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:64602"},"conversation":{"__ref":"Conversation:conversation:64602"},"subject":"Re: Necesito acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?","moderationData":{"__ref":"ModerationData:moderation_data:64639"},"body":"

excelente, muchas gracias, esta si funcionó

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"45","kudosSumWeight":1,"repliesCount":0,"postTime":"2021-04-02T16:29:04.649-05:00","lastPublishTime":"2021-04-02T16:29:04.649-05:00","metrics":{"__typename":"MessageMetrics","views":8647},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:64602/message:64639","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"50","rawBody":"

excelente, muchas gracias, esta si funcionó

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:64639_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:100717":{"__typename":"User","id":"user:100717","uid":100717,"login":"jesusd23","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-07-19T14:49:20.508-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:100717"},"ModerationData:moderation_data:64610":{"__typename":"ModerationData","id":"moderation_data:64610","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:64610":{"__typename":"ForumReplyMessage","uid":64610,"id":"message:64610","revisionNum":1,"author":{"__ref":"User:user:100717"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:64602"},"conversation":{"__ref":"Conversation:conversation:64602"},"subject":"Re: Necesito acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?","moderationData":{"__ref":"ModerationData:moderation_data:64610"},"body":"

Hola Cesarsalasb 

 

A mí también me paso lo mismo, ten en cuenta que la banda de 5 GHz tiene menos rango que la banda de la de 2.4 GHz. Te recomiendo conectarte al router mediante un cable Ethernet, en mi caso compré un repetidor doble banda y tengo más señal 5 GHz en casa. 

 

Aquí puedes visualizar más detalles:

 

https://www.xataka.com/basics/wifi-2-4g-y-5g-cuales-son-las-diferencias-y-cual-elegir

 

Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

Saludos

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"postTime":"2021-04-01T22:31:25.405-05:00","lastPublishTime":"2021-04-01T22:31:25.405-05:00","metrics":{"__typename":"MessageMetrics","views":8625},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:64602/message:64610","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:64612"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"958","rawBody":"

Hola  

 

A mí también me paso lo mismo, ten en cuenta que la banda de 5 GHz tiene menos rango que la banda de la de 2.4 GHz. Te recomiendo conectarte al router mediante un cable Ethernet, en mi caso compré un repetidor doble banda y tengo más señal 5 GHz en casa. 

 

Aquí puedes visualizar más detalles:

 

https://www.xataka.com/basics/wifi-2-4g-y-5g-cuales-son-las-diferencias-y-cual-elegir

 

Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

Saludos

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:64610_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:64612":{"__typename":"ModerationData","id":"moderation_data:64612","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:64612":{"__typename":"ForumReplyMessage","uid":64612,"id":"message:64612","revisionNum":1,"author":{"__ref":"User:user:129228"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumReplyMessage:message:64610"},"conversation":{"__ref":"Conversation:conversation:64602"},"subject":"Re: Necesito acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?","moderationData":{"__ref":"ModerationData:moderation_data:64612"},"body":"

Si, al final me compré un DECO E4 TP Link que me bota más internet al menos a 100 mb por toda la casa, pero Claro hasta ahora no me da la solución ni el acceso para poder configurar el router.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"194","kudosSumWeight":1,"postTime":"2021-04-01T22:38:51.273-05:00","lastPublishTime":"2021-04-01T22:38:51.273-05:00","metrics":{"__typename":"MessageMetrics","views":8663},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:64602/message:64612","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"AcceptedSolutionMessage:message:64614"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"199","rawBody":"

Si, al final me compré un DECO E4 TP Link que me bota más internet al menos a 100 mb por toda la casa, pero Claro hasta ahora no me da la solución ni el acceso para poder configurar el router.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:64612_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:64614":{"__typename":"ModerationData","id":"moderation_data:64614","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:64614":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:100717"},"id":"message:64614","revisionNum":3,"uid":64614,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumReplyMessage:message:64612"},"conversation":{"__ref":"Conversation:conversation:64602"},"subject":"Re: Necesito acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?","moderationData":{"__ref":"ModerationData:moderation_data:64614"},"body":"

Intenta con:

\n

 

\n

Usuario: expert

\n

Contraseña: docsis@3.1

\n

 

\n

O también con:

\n

 

\n

User: expert 

\n

Contraseña: expert

\n

 

\n

Ahora, recuerda que este router que te da Claro es en modalidad de préstamo, quiero decir que cualquier des configuración o problema que pase a futuro por realizar alguna configuración en el router, será bajo tu responsabilidad.

\n

 

\n

Espero que te sirva.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-04-01T23:01:57.710-05:00","lastPublishTime":"2021-04-03T10:17:28.774-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":8625},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:64602/message:64614","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"800","rawBody":"

Intenta con:

\n

 

\n

Usuario: expert

\n

Contraseña: docsis@3.1

\n

 

\n

O también con:

\n

 

\n

User: expert 

\n

Contraseña: expert

\n

 

\n

Ahora, recuerda que este router que te da Claro es en modalidad de préstamo, quiero decir que cualquier des configuración o problema que pase a futuro por realizar alguna configuración en el router, será bajo tu responsabilidad.

\n

 

\n

Espero que te sirva.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:64614_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"228","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:60775":{"__typename":"User","id":"user:60775","uid":60775,"login":"Luz38","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-02-02T22:15:51.776-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS02MDc3NS03ODUxaUYyMUU5M0ZFNDQwOThCM0M"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:60775"},"ModerationData:moderation_data:64613":{"__typename":"ModerationData","id":"moderation_data:64613","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:64613":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:60775"},"id":"message:64613","revisionNum":1,"uid":64613,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:64602"},"conversation":{"__ref":"Conversation:conversation:64602"},"subject":"Re: Necesito acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?","moderationData":{"__ref":"ModerationData:moderation_data:64613"},"body":"

Hola respecto a tu consulta si tienes algún problema para acceder a la red 2.4 G comunícate al Facebook de claro para que te puedan dar soporte , recuerda que la red 5g es más  compatible para equipos de alta gama.... así mismo si tu deseas acceder a tu router no podrás porque necesitas el usuario y contraseña recuerda que no te lo podrán proporcionar ya que los equipos los tienes en calidad de préstamo y sólo claro tiene la administración de ello.

 

 

espero haberte ayudado saludos 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-04-01T22:52:34.123-05:00","lastPublishTime":"2021-04-01T22:52:34.123-05:00","metrics":{"__typename":"MessageMetrics","views":8652},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:64602/message:64613","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"readOnly":false,"editFrozen":false,"body@stringLength":"533","rawBody":"

Hola respecto a tu consulta si tienes algún problema para acceder a la red 2.4 G comunícate al Facebook de claro para que te puedan dar soporte , recuerda que la red 5g es más  compatible para equipos de alta gama.... así mismo si tu deseas acceder a tu router no podrás porque necesitas el usuario y contraseña recuerda que no te lo podrán proporcionar ya que los equipos los tienes en calidad de préstamo y sólo claro tiene la administración de ello.

 

 

espero haberte ayudado saludos 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:64613_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:137005":{"__typename":"User","id":"user:137005","uid":137005,"login":"elvis__98","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-08-11T14:53:40.698-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:137005"},"ModerationData:moderation_data:69416":{"__typename":"ModerationData","id":"moderation_data:69416","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:69416":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:137005"},"id":"message:69416","revisionNum":1,"uid":69416,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:64602"},"conversation":{"__ref":"Conversation:conversation:64602"},"subject":"Re: Necesito acceder a mi Router Sagemcom F3890V3 32X8SB DOCSIS 3.1 ¿cómo lo hago?","moderationData":{"__ref":"ModerationData:moderation_data:69416"},"body":"

Amigo tengo exactamente el mismo problema, me ayudarias mucho si lograste resolver el invonveniente

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"101","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-08-11T14:55:23.630-05:00","lastPublishTime":"2021-08-11T14:55:23.630-05:00","metrics":{"__typename":"MessageMetrics","views":7944},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:64602/message:69416","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"106","rawBody":"

Amigo tengo exactamente el mismo problema, me ayudarias mucho si lograste resolver el invonveniente

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:69416_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:64602"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:es_ES-components/messages/EscalatedMessageBanner-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/EscalatedMessageBanner-1734021423000","value":{"escalationMessage":"Escalado a Salesforce por {username} el {date}","viewDetails":"Ver detalles","modalTitle":"Detalles del caso","escalatedBy":"Escalado por: ","escalatedOn":"Escalado el: ","caseNumber":"Número de caso: ","status":"Estado: ","lastUpdateDate":"Última actualización: ","automaticEscalation":"escalada automática","anonymous":"Anónimo"},"localOverride":false},"CachedAsset:text:es_ES-components/users/UserLink-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/users/UserLink-1734021423000","value":{"authorName":"Ver perfil: {author}","anonymous":"Anónimo"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/users/UserRank-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/users/UserRank-1734021423000","value":{"rankName":"{rankName}","userRank":"Rango de autor {rankName}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageTime-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageTime-1734021423000","value":{"postTime":"Publicado: {time}","lastPublishTime":"Última actualización: {time}","conversation.lastPostingActivityTime":"Última actividad de publicación: {time}","conversation.lastPostTime":"Último horario de publicación: {time}","moderationData.rejectTime":"Horario de rechazo: {time}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageSolvedBadge-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageSolvedBadge-1734021423000","value":{"solved":"Resuelto"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageSubject-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageSubject-1734021423000","value":{"noSubject":"(sin asunto)"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageBody-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageBody-1734021423000","value":{"showMessageBody":"Mostrar más","mentionsErrorTitle":"{mentionsType, select, board {Tablero} user {Usuario} message {Mensaje} other {}} Ya no está disponible","mentionsErrorMessage":"El/la {mentionsType} que estás intentando ver ha sido eliminado/a de la comunidad.","videoProcessing":"El vídeo se está procesando. Por favor, inténtalo de nuevo en unos minutos.","bannerTitle":"El proveedor de vídeo requiere cookies para reproducir el vídeo. Acepta para continuar o {url} directamente en el sitio del proveedor.","buttonTitle":"Aceptar","urlText":"ver"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageCustomFields-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageCustomFields-1734021423000","value":{"CustomField.default.label":"Valor de {name}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageReplyButton-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageReplyButton-1734021423000","value":{"repliesCount":"{count}","title":"Responder","title@board:BLOG@message:root":"Comentario","title@board:TKB@message:root":"Comentario","title@board:IDEA@message:root":"Comentario","title@board:OCCASION@message:root":"Comentario"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageSolutionList-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageSolutionList-1734021423000","value":{"emptyDescription":"Aún no se han encontrado soluciones para mensajes"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/AcceptedSolutionButton-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/AcceptedSolutionButton-1734021423000","value":{"accept":"Marcar como solución","accepted":"Marcado como solución","errorHeader":"¡Error!","errorAdd":"Hubo un error al marcar como solución.","errorRemove":"Hubo un error al desmarcar como solución.","solved":"Resuelto","topicAlreadySolvedErrorTitle":"La solución ya existe","topicAlreadySolvedErrorDesc":"Actualiza el navegador para ver la solución existente"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/Pager/PagerLoadMore-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/Pager/PagerLoadMore-1734021423000","value":{"loadMore":"Mostrar más"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageView/MessageViewInline-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageView/MessageViewInline-1734021423000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anónimo","place":"Lugar {bylineBoard}","gotoParent":"Ir al padre {name}"},"localOverride":false},"Revision:revision:64613_1":{"__typename":"Revision","id":"revision:64613_1","lastEditTime":"2021-04-01T22:52:34.123-05:00"},"Revision:revision:64639_1":{"__typename":"Revision","id":"revision:64639_1","lastEditTime":"2021-04-02T16:29:04.649-05:00"},"Revision:revision:64610_1":{"__typename":"Revision","id":"revision:64610_1","lastEditTime":"2021-04-01T22:31:25.405-05:00"},"Revision:revision:69416_1":{"__typename":"Revision","id":"revision:69416_1","lastEditTime":"2021-08-11T14:55:23.630-05:00"},"Revision:revision:64614_3":{"__typename":"Revision","id":"revision:64614_3","lastEditTime":"2021-04-03T10:17:28.774-05:00"},"Revision:revision:64612_1":{"__typename":"Revision","id":"revision:64612_1","lastEditTime":"2021-04-01T22:38:51.273-05:00"},"CachedAsset:text:es_ES-shared/client/components/users/UserAvatar-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/users/UserAvatar-1734021423000","value":{"altText":"Avatar de {login}","altTextGeneric":"Avatar del usuario"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/ranks/UserRankLabel-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/ranks/UserRankLabel-1734021423000","value":{"altTitle":"Icono para el rango de {rankName}"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/nodes/NodeIcon-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/nodes/NodeIcon-1734021423000","value":{"contentType":"Tipo de contenido {style, select, FORUM {Foro} BLOG {Blog} TKB {Base de conocimiento} IDEA {Ideas} OCCASION {Eventos} other {}} icono"},"localOverride":false},"CachedAsset:text:es_ES-components/tags/TagView/TagViewChip-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/tags/TagView/TagViewChip-1734021423000","value":{"tagLabelName":"Nombre de etiqueta {tagName}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"caracteristicas-servicios","messageSubject":"necesito-acceder-a-mi-router-sagemcom-f3890v3-32x8sb-docsis-3-1-¿cómo-lo-hago","messageId":"64602"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"claroperu","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}