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Principiante

21-02-2022

Resuelto

Buenas tardes comunidad, pago por 300 Mbps y tengo solo 3 Mbps, ¿me pueden ayudar?

Buenas tardes Comunidad Claro, quiero saber que está pasando con la red Claro Hogar. Yo pago por 300 Mbps de velocidad y solo me genera en el Speedtest 3 Mbps de descarga y 1 de carga, ¿me pueden ayu...

Leyenda

21-02-2022

Hola!

Respecto a tu pregunta, te comento que una amiga me llamó hoy para contarme que estaba pasando por el mismo problema que tú y que le habían indicado que era una falla. Los asesores le dijeron que lo tenían mapeado; sin embargo, iban a registrar su inconveniente y le dieron un número de atención.

Te recomiendo que hagas lo mismo, puedes comunicarte con un asesor por el ClaroBot.

Saludos.

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Te recomiendo que hagas lo mismo, puedes comunicarte con un asesor por el ClaroBot.

Saludos.

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Hola!

Te recomiendo que hagas lo mismo, puedes comunicarte con un asesor por el ClaroBot.

Saludos.

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