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Avatar de Hugh
Hugh
Profesional
05-02-2025
Resuelto

Buenos días comunidad, ¿Cómo funcionan los Claro puntos?

🤔

2 Respuestas

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  • Avatar de Zake01
    Zake01
    Leyenda
    05-02-2025

    Hola buenas 

    Te comparto todas las opciones que tienes para ganar Claro Puntos:

     

    Si eres Postpago 

     

    1. Por pago de recibo mensual: Se asignará 1 Claro punto por cada S/ 2 del cargo fijo mensual.
    2. Por Consumo Adicional: Se asignará 1 Claro punto por cada S/ 2 de consumos adicionales (llamadas telefónicas, SMS, transmisión de datos, otros).
    3. Por Renovación de equipo: Se asignará 100 Claro puntos. 

     

    Si eres Prepago

     

    1. Por Recargas: Se asignará 1 Claro punto por cada S/ 3 de recarga.
    2. Migración de Prepago a Postpago: Se asignarán 100 Claro puntos por migrar de una línea Prepago a un plan Postpago.

     

    Servicios fijos 

     

    1. Por pago de recibo mensual: Se asignará 1 Claro punto por cada S/ 2 del total de la facturación mensual de su Paquete 3 Play o Claro HDTV.

     

    Comunidad Claro:

     

    Ahora también por solo estar en la Comunidad, al participar e ir subiendo de nivel, ganarás Claro puntos, para más info ingresa aquí -----> CLARO PUNTOS COMUNIDAD

  • Avatar de Sofy
    Sofy
    Principiante
    07-02-2025

    Claro Puntos es un programa de beneficios de Claro que permite a los clientes canjear puntos por descuentos, paquetes de internet, y más. 

    Para acumular Claro Puntos, puedes: 

    Pagar puntualmente tu recibo

    Renovar tu equipo

    Cambiar tu Claro Prepago a Postpago

    Recargar tu Prepago

    Consumir servicios adicionales

    Participar en la Comunidad Claro

    Para canjear tus Claro Puntos, puedes: 

    Canjearlos por paquetes de internet, SMS, llamadas

    Canjearlos por descuentos en equipos

    Canjearlos por transferencias a millas Latam Pass

    Canjearlos por recargas

    Canjearlos por descuentos en tu próxima renovación de equipo

    Canjearlos por paquetes de MB, Minutos o Redes sociales

    Para ver cuántos Claro Puntos tienes, puedes ingresar a la app Claro club y luego a la sección Mi Club. 

    Lo archi recomiendo.

    Saludos,

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Buenos días comunidad, ¿Cómo funcionan los Claro puntos?","moderationData":{"__ref":"ModerationData:moderation_data:85444"},"body":"

Hola buenas 

\n

Te comparto todas las opciones que tienes para ganar Claro Puntos:

\n

 

\n

Si eres Postpago 

\n

 

\n
    \n
  1. Por pago de recibo mensual: Se asignará 1 Claro punto por cada S/ 2 del cargo fijo mensual.
    2. \n
  2. Por Consumo Adicional: Se asignará 1 Claro punto por cada S/ 2 de consumos adicionales (llamadas telefónicas, SMS, transmisión de datos, otros).
    3. \n
  3. Por Renovación de equipo: Se asignará 100 Claro puntos. 
    4. \n
\n

 

\n

Si eres Prepago

\n

 

\n
    \n
  1. Por Recargas: Se asignará 1 Claro punto por cada S/ 3 de recarga.
    2. \n
  2. Migración de Prepago a Postpago: Se asignarán 100 Claro puntos por migrar de una línea Prepago a un plan Postpago.
    3. \n
\n

 

\n

Servicios fijos 

\n

 

\n
    \n
  1. Por pago de recibo mensual: Se asignará 1 Claro punto por cada S/ 2 del total de la facturación mensual de su Paquete 3 Play o Claro HDTV.
    2. \n
\n

 

\n

Comunidad Claro:

\n

 

\n

Ahora también por solo estar en la Comunidad, al participar e ir subiendo de nivel, ganarás Claro puntos, para más info ingresa aquí -----> CLARO PUNTOS COMUNIDAD

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-02-05T13:31:38.832-05:00","lastPublishTime":"2025-02-05T13:32:39.984-05:00","metrics":{"__typename":"MessageMetrics","views":3},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:85443/message:85444","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:33":{"__typename":"Rank","id":"rank:33","position":7,"name":"Principiante","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:181028":{"__typename":"User","id":"user:181028","uid":181028,"login":"Sofy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-02-07T17:47:45.401-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:181028"},"ModerationData:moderation_data:85452":{"__typename":"ModerationData","id":"moderation_data:85452","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:85452":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:181028"},"id":"message:85452","revisionNum":2,"uid":85452,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:85443"},"conversation":{"__ref":"Conversation:conversation:85443"},"subject":"Re: Buenos días comunidad, ¿Cómo funcionan los Claro puntos?","moderationData":{"__ref":"ModerationData:moderation_data:85452"},"body":"

Claro Puntos es un programa de beneficios de Claro que permite a los clientes canjear puntos por descuentos, paquetes de internet, y más. 

\n

Para acumular Claro Puntos, puedes: 

\n

Pagar puntualmente tu recibo

\n

Renovar tu equipo

\n

Cambiar tu Claro Prepago a Postpago

\n

Recargar tu Prepago

\n

Consumir servicios adicionales

\n

Participar en la Comunidad Claro

\n

Para canjear tus Claro Puntos, puedes: 

\n

Canjearlos por paquetes de internet, SMS, llamadas

\n

Canjearlos por descuentos en equipos

\n

Canjearlos por transferencias a millas Latam Pass

\n

Canjearlos por recargas

\n

Canjearlos por descuentos en tu próxima renovación de equipo

\n

Canjearlos por paquetes de MB, Minutos o Redes sociales

\n

Para ver cuántos Claro Puntos tienes, puedes ingresar a la app Claro club y luego a la sección Mi Club. 

\n

Lo archi recomiendo.

\n

Saludos,

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