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Avatar de Greys27
Greys27
Principiante
08-06-2021
Resuelto

¿Con quién me puedo comunicar para desistir de mi reactivación del servicio de internet?

¿Cómo desactivarme de Claro Hogar? Ya no quiero nada, fue una mala experiencia, tomaron mis datos para contratar el servicio a otra persona y dieron la baja al servicio que si contraté, son muchas co...
baja
cancelación
fija
Avatar de Dieguin
Dieguin
Leyenda
08-06-2021

Hola hermana,

Si quieres dar de baja tu servicio de internet hogar tienes que comunicarte al 0 800 00 123 y solicitar la cancelación directamente con un asesor. En caso lo hayas suspendido, el desistimiento de la reactivación por ese medio también lo podrás hacer. 

 

Espero que lo soluciones.


Dieguin

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¿Cómo desactivarme de Claro Hogar? Ya no quiero nada, fue una mala experiencia, tomaron mis datos para contratar el servicio a otra persona y dieron la baja al servicio que si contraté, son muchas confusiones, sus trabajadores no saben prestar la atención necesaria. 

"},"Conversation:conversation:67624":{"__typename":"Conversation","id":"conversation:67624","solved":true,"topic":{"__ref":"ForumTopicMessage:message:67624"},"lastPostingActivityTime":"2022-05-30T15:13:14.809-05:00","lastPostTime":"2021-06-08T17:52:08.394-05:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:67624":{"__typename":"ModerationData","id":"moderation_data:67624","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:67624_3":{"__typename":"Revision","id":"revision:67624_3","lastEditTime":"2022-05-30T15:13:14.809-05:00"},"AcceptedSolutionMessage:message:67630":{"__typename":"AcceptedSolutionMessage","id":"message:67630","conversation":{"__ref":"Conversation:conversation:67624"},"author":{"__ref":"User:user:61034"},"revisionNum":2,"uid":67630,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:67624"},"subject":"Re: ¿Con quién me puedo comunicar para desistir de mi reactivación del servicio de internet?","moderationData":{"__ref":"ModerationData:moderation_data:67630"},"body":"

Hola hermana,

Si quieres dar de baja tu servicio de internet hogar tienes que comunicarte al 0 800 00 123 y solicitar la cancelación directamente con un asesor. En caso lo hayas suspendido, el desistimiento de la reactivación por ese medio también lo podrás hacer. 

\n

 

\n

Espero que lo soluciones.

\n


Dieguin

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2021-06-08T17:52:08.394-05:00","lastPublishTime":"2022-05-30T15:24:30.250-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":2393},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:67624/message:67630","readOnly":false,"editFrozen":false,"body@stringLength":"580","rawBody":"

Hola hermana,

Si quieres dar de baja tu servicio de internet hogar tienes que comunicarte al 0 800 00 123 y solicitar la cancelación directamente con un asesor. En caso lo hayas suspendido, el desistimiento de la reactivación por ese medio también lo podrás hacer. 

\n

 

\n

Espero que lo soluciones.

\n


Dieguin

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