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18-02-2022

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Reactivación de teléfono fijo

Buenos días a todos.

Tenía un 2 Play Hogar de internet + teléfono fijo; sin embargo, el 10 de diciembre di de baja a mi fijo y me dijeron que no recogerían el teléfono hasta que se diera de baja todo el servicio. Mi consulta es si se puede usar ese teléfono que tengo y reactivar el fijo con un número nuevo vía sistema sin necesidad de una visita técnica. Gracias de antemano por responder a mi consulta.

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Reactivación de teléfono fijo","moderationData":{"__ref":"ModerationData:moderation_data:74002"},"body":"

Hola amigo,

Es factible; sin embargo, recuerda que tú has tenido un servicio hogar con teléfono fijo mediante instalación y en ese caso, tendrías que hacer la consulta con un técnico ya que Claro también vende servicios de telefonía para el hogar que son inalámbricos y que puedes recargar, pero tu teléfono tiene otro tipo de tecnología.

Te sugiero que hagas la consulta con el ClaroBot para que puedan ayudarte.

✅ Espero haber aclarado tú duda, no olvides dejarme tu like y aceptar mi respuesta cómo solución, si te fue de ayuda mi experiencia.

¡¡Feliz viernes!! 💛🖤

Sonríele a la vida 💛🖤

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Quintana24, gracias

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