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Avatar de cmeza299
cmeza299
Aficionado
15-11-2024
Resuelto

¿Cómo puedo apagar las redes WiFi de mi router de fibra óptica?

Siempre he tenido HFC de Claro Hogar, pero hace poco cambie a FTTH (fibra óptica) y el nuevo router es un ZTE - ZXHN F6600P. Antes yo podía apagar/ encender las señales WiFi 5GHz y 2.4GHz desde la ap...
internet
  • Avatar de Luis1161
    Luis1161
    12-01-2020

    Hola!

    Si eres un cliente postpago o fijo los Claro Puntos se entregan en un plazo no mayor a 24 horas después de haber realizado el pago, y para los clientes prepago, la entrega son por cortes, es decir que se abonan los días 4, 14 y 24 de cada mes.

    Espero haberte ayudado!

Avatar de Zake01
Zake01
Leyenda
15-11-2024

Hola buenas puedes desactivar el wi-fi ingresando al router y cambiando la configuración, pero te recomiendo leer y probar con mucho cuidado las instrucciones: https://www.adslzone.net/como-se-hace/wifi/anular-wifi-router/

 

Una opción fácil es presionar el botón del router de la parte trasera. De todas maneras comunicate con un asesor si te pueden ayudar a solucionar el problema del router sobre la aplicación smart home que no se conecta lo puedes hacer por ClaroBot.

 

Saludos, 

 

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Antes yo podía apagar/ encender las señales WiFi 5GHz y 2.4GHz desde la ap...","body@stringLength":"364","rawBody":"

Siempre he tenido HFC de Claro Hogar, pero hace poco cambie a FTTH (fibra óptica) y el nuevo router es un ZTE - ZXHN F6600P. Antes yo podía apagar/ encender las señales WiFi 5GHz y 2.4GHz desde la app Claro Smart Home, pero ahora no me permite hacer eso. Quisiera saber cómo puedo hacer o si en el futuro volverán a permitir esa opción.

\n

Gracias 

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Siempre he tenido HFC de Claro Hogar, pero hace poco cambie a FTTH (fibra óptica) y el nuevo router es un ZTE - ZXHN F6600P. Antes yo podía apagar/ encender las señales WiFi 5GHz y 2.4GHz desde la app Claro Smart Home, pero ahora no me permite hacer eso. Quisiera saber cómo puedo hacer o si en el futuro volverán a permitir esa opción.

\n

Gracias 

"},"Conversation:conversation:84719":{"__typename":"Conversation","id":"conversation:84719","solved":true,"topic":{"__ref":"ForumTopicMessage:message:84719"},"lastPostingActivityTime":"2024-11-18T10:26:56.717-05:00","lastPostTime":"2024-11-14T23:23:15.957-05:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:84719":{"__typename":"ModerationData","id":"moderation_data:84719","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:84719_2":{"__typename":"Revision","id":"revision:84719_2","lastEditTime":"2024-11-18T10:26:56.717-05:00"},"AcceptedSolutionMessage:message:84721":{"__typename":"AcceptedSolutionMessage","id":"message:84721","conversation":{"__ref":"Conversation:conversation:84719"},"author":{"__ref":"User:user:168840"},"revisionNum":2,"uid":84721,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:84719"},"subject":"Re: ¿Cómo puedo apagar las redes WiFi de mi router de fibra óptica?","moderationData":{"__ref":"ModerationData:moderation_data:84721"},"body":"

Hola buenas puedes desactivar el wi-fi ingresando al router y cambiando la configuración, pero te recomiendo leer y probar con mucho cuidado las instrucciones: https://www.adslzone.net/como-se-hace/wifi/anular-wifi-router/

\n

 

\n

Una opción fácil es presionar el botón del router de la parte trasera. De todas maneras comunicate con un asesor si te pueden ayudar a solucionar el problema del router sobre la aplicación smart home que no se conecta lo puedes hacer por ClaroBot.

\n

 

\n

Saludos, 

\n

 

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Hola buenas puedes desactivar el wi-fi ingresando al router y cambiando la configuración, pero te recomiendo leer y probar con mucho cuidado las instrucciones: https://www.adslzone.net/como-se-hace/wifi/anular-wifi-router/

\n

 

\n

Una opción fácil es presionar el botón del router de la parte trasera. De todas maneras comunicate con un asesor si te pueden ayudar a solucionar el problema del router sobre la aplicación smart home que no se conecta lo puedes hacer por ClaroBot.

\n

 

\n

Saludos, 

\n

 

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