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dar de baja el servicio Claro hogar ¿cómo lo hago?","conversation":{"__ref":"Conversation:conversation:46472"},"id":"message:46472","revisionNum":3,"uid":46472,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:95561"},"metrics":{"__typename":"MessageMetrics","views":3447},"postTime":"2020-06-09T13:35:44.977-05:00","lastPublishTime":"2023-03-31T15:27:15.179-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Buenas tardes, desde hace tres meses quiero dar de baja el servicio de Claro Hogar, llamo y llamo a atención al cliente y no responden o dejan escuchando musiquita, no logro contactarme. \n \n Ya envié una solicitud por correo, dos veces y tampoco me contestan. \n \n Necesito anular el servicio ya, por temas de la cuarentena. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"351","kudosSumWeight":1,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:72973":{"__typename":"Conversation","id":"conversation:72973","topic":{"__typename":"ForumTopicMessage","uid":72973},"lastPostingActivityTime":"2022-07-19T17:23:03.650-05:00","solved":true},"User:user:143683":{"__typename":"User","uid":143683,"login":"jesus2208","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:143683"},"ForumTopicMessage:message:72973":{"__typename":"ForumTopicMessage","subject":"¿Cómo puedo dar de baja a mi servicio de internet y cable?","conversation":{"__ref":"Conversation:conversation:72973"},"id":"message:72973","revisionNum":3,"uid":72973,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:143683"},"metrics":{"__typename":"MessageMetrics","views":1727},"postTime":"2022-01-01T13:27:20.226-05:00","lastPublishTime":"2022-07-19T17:23:03.650-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Ya son varias veces las que tengo problemas con sus servicios y quiero rescindir el contrato. Llamé para solicitarlo pero me pidieron mi número de contrato; sin embargo, no encuentro mi contrato original y ellos dijeron que no tenían mi número, así que no se podía procesar. Quiero saber de qué manera conseguir mi número de contrato ahora, ya que por motivos laborales no tengo tiempo de acercarme a sus oficinas. Su aplicación tampoco me sirve porque en mis recibos no aparece el número de cuenta. \n Gracias. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"514","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:64137":{"__typename":"Conversation","id":"conversation:64137","topic":{"__typename":"ForumTopicMessage","uid":64137},"lastPostingActivityTime":"2022-04-26T13:55:12.299-05:00","solved":true},"User:user:127562":{"__typename":"User","uid":127562,"login":"Mari2975","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:127562"},"ForumTopicMessage:message:64137":{"__typename":"ForumTopicMessage","subject":"¿Cómo puedo cancelar mi servicio de internet inalámbrico?","conversation":{"__ref":"Conversation:conversation:64137"},"id":"message:64137","revisionNum":3,"uid":64137,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:127562"},"metrics":{"__typename":"MessageMetrics","views":2253},"postTime":"2021-03-26T11:13:17.202-05:00","lastPublishTime":"2022-04-26T13:55:12.299-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Quiero contratar otro servicio de internet porque la señal que tengo actualmente no es buena a pesar de que cuento con el plan de 90 soles y no consumo todos los Gb. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"167","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:62724":{"__typename":"Conversation","id":"conversation:62724","topic":{"__typename":"ForumTopicMessage","uid":62724},"lastPostingActivityTime":"2022-04-07T16:12:04.144-05:00","solved":true},"User:user:125150":{"__typename":"User","uid":125150,"login":"v2p6o1o9","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:125150"},"ForumTopicMessage:message:62724":{"__typename":"ForumTopicMessage","subject":"Quiero anular mi servicio de Claro Hogar","conversation":{"__ref":"Conversation:conversation:62724"},"id":"message:62724","revisionNum":3,"uid":62724,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:125150"},"metrics":{"__typename":"MessageMetrics","views":3847},"postTime":"2021-02-25T12:16:32.516-05:00","lastPublishTime":"2022-04-07T16:12:04.144-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Buen día, \n \n Soy Paul Olivera. Quiero anular mi servicio de Claro Hogar, tengo tres semanas tratando de contactar con el área responsable y siempre que llamo me ponen en espera por casi 20 minutos, al cabo de ese tiempo se pierde la llamada y no tengo comunicación con nadie. \n \n Espero su pronta respuesta. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"336","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:60958":{"__typename":"Conversation","id":"conversation:60958","topic":{"__typename":"ForumTopicMessage","uid":60958},"lastPostingActivityTime":"2022-03-28T11:01:40.211-05:00","solved":true},"User:user:119459":{"__typename":"User","uid":119459,"login":"dianalucia","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:119459"},"ForumTopicMessage:message:60958":{"__typename":"ForumTopicMessage","subject":"¿Cómo puedo cancelar mi plan de internet hogar debido al fallecimiento del titular?","conversation":{"__ref":"Conversation:conversation:60958"},"id":"message:60958","revisionNum":3,"uid":60958,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:119459"},"metrics":{"__typename":"MessageMetrics","views":2496},"postTime":"2021-01-20T18:04:42.849-05:00","lastPublishTime":"2022-03-28T11:01:40.211-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Deseo cancelar mi plan de internet debido a que el titular, mi padre, ha fallecido, él se llama Ítalo Rodríguez Cornejo. No puedo acercarme a las oficinas debido a la situación que estamos pasando, llamo a los números que indican pero no me resuelven lo expuesto. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"265","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:46651":{"__typename":"Conversation","id":"conversation:46651","topic":{"__typename":"ForumTopicMessage","uid":46651},"lastPostingActivityTime":"2021-12-22T15:16:15.092-05:00","solved":true},"User:user:95842":{"__typename":"User","uid":95842,"login":"Patri","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:95842"},"ForumTopicMessage:message:46651":{"__typename":"ForumTopicMessage","subject":"¿Cómo puedo dar de baja mi servicio de telefonía fija más internet? Gracias","conversation":{"__ref":"Conversation:conversation:46651"},"id":"message:46651","revisionNum":3,"uid":46651,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:95842"},"metrics":{"__typename":"MessageMetrics","views":25175},"postTime":"2020-06-10T20:24:40.267-05:00","lastPublishTime":"2021-12-22T15:16:15.092-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" ¿Cómo puedo dar de baja mi servicio de telefonía fija más internet? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"69","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:44918":{"__typename":"Conversation","id":"conversation:44918","topic":{"__typename":"ForumTopicMessage","uid":44918},"lastPostingActivityTime":"2021-12-09T16:13:21.147-05:00","solved":true},"User:user:93410":{"__typename":"User","uid":93410,"login":"Armira","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:93410"},"ForumTopicMessage:message:44918":{"__typename":"ForumTopicMessage","subject":"Deseo desafiliarme del servicio de internet hogar, ¿cómo lo solicito?","conversation":{"__ref":"Conversation:conversation:44918"},"id":"message:44918","revisionNum":3,"uid":44918,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:93410"},"metrics":{"__typename":"MessageMetrics","views":2300},"postTime":"2020-05-27T15:35:53.271-05:00","lastPublishTime":"2021-12-09T16:13:21.147-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hace 2 meses que no estoy en casa y deseo cancelar el servicio de internet. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"77","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:44681":{"__typename":"Conversation","id":"conversation:44681","topic":{"__typename":"ForumTopicMessage","uid":44681},"lastPostingActivityTime":"2021-12-07T16:57:35.722-05:00","solved":true},"User:user:93132":{"__typename":"User","uid":93132,"login":"claromalo","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:93132"},"ForumTopicMessage:message:44681":{"__typename":"ForumTopicMessage","subject":"Quiero dar de baja mi servicio pero Claro no responde, ¿qué hago?","conversation":{"__ref":"Conversation:conversation:44681"},"id":"message:44681","revisionNum":3,"uid":44681,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:93132"},"metrics":{"__typename":"MessageMetrics","views":3060},"postTime":"2020-05-25T19:23:10.505-05:00","lastPublishTime":"2021-12-07T16:57:35.722-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" ¿Cuál es el procedimiento para dar de baja el servicio hogar de Claro? Es malísimo. \n \n Mi teléfono fijo: xxxxx ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"120","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:33673":{"__typename":"Conversation","id":"conversation:33673","topic":{"__typename":"ForumTopicMessage","uid":33673},"lastPostingActivityTime":"2021-02-15T16:58:57.934-05:00","solved":true},"User:user:82407":{"__typename":"User","uid":82407,"login":"Tatiana-Marin","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:82407"},"ForumTopicMessage:message:33673":{"__typename":"ForumTopicMessage","subject":"¿Cómo cancelo mi servicio Claro Hogar si me voy a mudar de casa?","conversation":{"__ref":"Conversation:conversation:33673"},"id":"message:33673","revisionNum":3,"uid":33673,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:82407"},"metrics":{"__typename":"MessageMetrics","views":66279},"postTime":"2020-01-08T17:22:13.943-05:00","lastPublishTime":"2021-02-15T16:58:57.934-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Buenas tardes, necesito cancelar mis servicio Claro Hogar por motivo de cambio de casa, me gustaría hacer el traslado pero es a el municipio de guarne es una vereda y no sé si hay cobertura hasta allá. Gracias. 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172 milVistas0me gusta9Comentarios
