Discusión del foro

Paul1989

Principiante

21-06-2016

Resuelto

¿Qué puedo hacer para evitar recibir mensajes masivos de publicidad?

Recibo diariamente SMS de publicidad con contenido de Claro y de otras empresas, ¿cuál es el procedimiento para hacer que me dejen de enviar estos mensajes?, ¿Tengo que solicitar que dejen de enviar estos mensajes solo a Claro o a cada una de las empresas?

1 Respuesta

DFuentes
Leyenda
30-06-2016
¡Hey Paul1989! :robotwink:

Lo más fácil es enviar un SMS con la palabra SALIR (en mayúsculas) a los números cortos de los cuales recibes esta publicidad.

Otra cosa que puedes hacer es escribir al WhatsApp 999273647 ¡No insista! De Indecopi para reportar el problema ¡Es súper fácil!

Por ese medio te pedirán llenar los siguientes datos al momento de escribir al número

- Nombre de la empresa

- Detalle de los productos o servicios que se promocionan

- Número telefónico y/o correo electrónico desde el que realizó la promoción, enviando una captura de pantalla de la comunicación

- Fecha y hora de la comunicación

Adicionalmente, podrán remitir grabaciones y otro material que pruebe la comunicación.

Listo, con esto ya todo debería estar resuelto. :manvery-happy:

Espero te haya podido ayudar. :)

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¿Qué puedo hacer para evitar recibir mensajes masivos de publicidad?","moderationData":{"__ref":"ModerationData:moderation_data:254"},"body":"

¡Hey Paul1989! :robotwink:

Lo más fácil es enviar un SMS con la palabra SALIR (en mayúsculas) a los números cortos de los cuales recibes esta publicidad.

Otra cosa que puedes hacer es escribir al WhatsApp 999273647 ¡No insista! De Indecopi para reportar el problema ¡Es súper fácil!

Por ese medio te pedirán llenar los siguientes datos al momento de escribir al número

- Nombre de la empresa

- Detalle de los productos o servicios que se promocionan

- Número telefónico y/o correo electrónico desde el que realizó la promoción, enviando una captura de pantalla de la comunicación

- Fecha y hora de la comunicación

Adicionalmente, podrán remitir grabaciones y otro material que pruebe la comunicación.

Listo, con esto ya todo debería estar resuelto. :manvery-happy:

Espero te haya podido ayudar. :)

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