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Andres666
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05-04-2020

Hola PAPU.

En claro no existe reprogramación de pagos.

Solo existe reclasificación de pagos y refinanciamiento de deuda. Así mismo

La empresa CLARO ha informado a todos los clientes que por el problema del CORONAVIRUS Los clientes van a tener un periodo de gracia (no han mencionado  el plazo pero supongo que será hasta un mes después de haber finalizado la CUARENTENA )Esto se ha dado afin de evitar el corte del servicio y cumplir con las exigencias que el señor presidente le ha solicitado al MTC. Así que tranquilo PAPU y disfruta de la CUARENTENA.

Espero haberte ayudado, gracias.

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Hola PAPU.

En claro no existe reprogramación de pagos.

Solo existe reclasificación de pagos y refinanciamiento de deuda. Así mismo

La empresa CLARO ha informado a todos los clientes que por el problema del CORONAVIRUS Los clientes van a tener un periodo de gracia (no han mencionado  el plazo pero supongo que será hasta un mes después de haber finalizado la CUARENTENA )Esto se ha dado afin de evitar el corte del servicio y cumplir con las exigencias que el señor presidente le ha solicitado al MTC. Así que tranquilo PAPU y disfruta de la CUARENTENA.

Espero haberte ayudado, gracias.

","body@stringLength":"648","rawBody":"

Hola PAPU.

En claro no existe reprogramación de pagos.

Solo existe reclasificación de pagos y refinanciamiento de deuda. Así mismo

La empresa CLARO ha informado a todos los clientes que por el problema del CORONAVIRUS Los clientes van a tener un periodo de gracia (no han mencionado  el plazo pero supongo que será hasta un mes después de haber finalizado la CUARENTENA )Esto se ha dado afin de evitar el corte del servicio y cumplir con las exigencias que el señor presidente le ha solicitado al MTC. Así que tranquilo PAPU y disfruta de la CUARENTENA.

Espero haberte ayudado, gracias.

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Hola @Sergiojoel1075 

\n

 

\n

Antes que nada te cuento que Claro no va suspender sus servicios ni hará cobro por reconexión; sin embargo, los recibos seguirán emitiéndose.

\n

 

\n

Por ende los pagos no van a ser reprogramados, pero si gustas puedes solicitar una suspensión temporal, para solicitarlo puedes comunicarte con un asesor vía Facebook Claro Perú.

\n

 

\n

No olvides que también tienes la opción de refinanciar tu deuda. 

\n

 

\n

Saludos.

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