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Estimado, debes llamar a atención al usuario.  Te atenderán con gusto y te lo explicarán cuáles es el beneficio que tiene una reprogramacion . Y sus desventaja .y ahí usted toma su desicion. 

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Estimado, debes llamar a atención al usuario.  Te atenderán con gusto y te lo explicarán cuáles es el beneficio que tiene una reprogramacion . Y sus desventaja .y ahí usted toma su desicion. 

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Hola @Sergiojoel1075 

\n

 

\n

Antes que nada te cuento que Claro no va suspender sus servicios ni hará cobro por reconexión; sin embargo, los recibos seguirán emitiéndose.

\n

 

\n

Por ende los pagos no van a ser reprogramados, pero si gustas puedes solicitar una suspensión temporal, para solicitarlo puedes comunicarte con un asesor vía Facebook Claro Perú.

\n

 

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No olvides que también tienes la opción de refinanciar tu deuda. 

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\n

Saludos.

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