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Ma_34
Maestro
09-10-2021
Resuelto

¿Por qué ya no funciona el *777#?

Compra de paquetes prepago.

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2 Respuestas

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  • Avatar de Fe-56
    Fe-56
    Profesional
    09-10-2021

    Buenos días,

     

    Sucede que la opción *777# solo puede ser utilizado en los teléfonos que son muy antiguos; es decir, los teléfonos que usan nuestros abuelitos, los que tienen teclita. Sin embargo, los celulares que son Smartphone ya no tienen esa opción porque Claro cuenta con la app Mi Claro para que el usuario pueda comprar, consultar su saldo, entre otras cosas. Te recomiendo que la descargues, es muy útil, la encuentras en la Play Store y App Store.

     

    Espero haberte ayudado.

  • Avatar de xH1t0k1r1x
    xH1t0k1r1x
    Leyenda
    10-10-2021

    Hola,

     

    Si la aplicación Mi claro se hace muy tedioso o no hay espacio para instalarlo, también puedes canjear paquetes marcando al *779#

     

    Saludos.

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https://mi.claro.com.pe/","conversation":{"__ref":"Conversation:conversation:71078"},"id":"message:71078","revisionNum":3,"uid":71078,"depth":0,"board":{"__ref":"Forum:board:Mi-Claro"},"author":{"__typename":"User","uid":139883,"login":"kaisor","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-1.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":6161},"postTime":"2021-10-10T20:19:47.024-05:00","lastPublishTime":"2022-06-28T10:20:21.546-05:00","readOnly":false},"Rank:rank:31":{"__typename":"Rank","id":"rank:31","position":5,"name":"Profesional","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:139214":{"__typename":"User","id":"user:139214","uid":139214,"login":"Fe-56","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-09-29T08:39:39.957-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:31"},"entityType":"USER","eventPath":"community:xnuvx57277/user:139214"},"ModerationData:moderation_data:71056":{"__typename":"ModerationData","id":"moderation_data:71056","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:71056":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:139214"},"id":"message:71056","revisionNum":3,"uid":71056,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Mi-Claro"},"parent":{"__ref":"ForumTopicMessage:message:71055"},"conversation":{"__ref":"Conversation:conversation:71055"},"subject":"Re: ¿Por qué ya no funciona el *777#?","moderationData":{"__ref":"ModerationData:moderation_data:71056"},"body":"

Buenos días,

\n

 

\n

Sucede que la opción *777# solo puede ser utilizado en los teléfonos que son muy antiguos; es decir, los teléfonos que usan nuestros abuelitos, los que tienen teclita. Sin embargo, los celulares que son Smartphone ya no tienen esa opción porque Claro cuenta con la app Mi Claro para que el usuario pueda comprar, consultar su saldo, entre otras cosas. Te recomiendo que la descargues, es muy útil, la encuentras en la Play Store y App Store.

\n

 

\n

Espero haberte ayudado.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":2,"repliesCount":0,"postTime":"2021-10-09T09:08:18.733-05:00","lastPublishTime":"2022-06-27T17:09:32.533-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":4284},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/message:71055/message:71056","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:78403":{"__typename":"User","id":"user:78403","uid":78403,"login":"xH1t0k1r1x","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-11-23T18:25:11.335-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:78403"},"ModerationData:moderation_data:71073":{"__typename":"ModerationData","id":"moderation_data:71073","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:71073":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:78403"},"id":"message:71073","revisionNum":2,"uid":71073,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Mi-Claro"},"parent":{"__ref":"ForumTopicMessage:message:71055"},"conversation":{"__ref":"Conversation:conversation:71055"},"subject":"Re: ¿Por qué ya no funciona el *777#?","moderationData":{"__ref":"ModerationData:moderation_data:71073"},"body":"

Hola,

\n

 

\n

Si la aplicación Mi claro se hace muy tedioso o no hay espacio para instalarlo, también puedes canjear paquetes marcando al *779#

\n

 

\n

Saludos.

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