Discusión del foro

Avatar de Yeffer
Yeffer
Principiante
03-06-2021
Resuelto

¿Por qué Claro me llama preguntando por otra persona si soy el titular?

claro
llamadas
titular
  • Avatar de Dieguin
    Dieguin
    03-06-2021

    Hola hermano,

     

    Seguramente ha sido una confusión por parte de Claro, ya que si la línea está a tu nombre no es posible que haya una segunda persona utilizando ese número. Para que te sientas seguro comunícate con un asesor a través del ClaroBot para validar tu información y hacerles mención sobre las llamadas que has recibido.

     

    Dieguin

Avatar de Dieguin
Dieguin
Leyenda
03-06-2021

Hola hermano,

 

Seguramente ha sido una confusión por parte de Claro, ya que si la línea está a tu nombre no es posible que haya una segunda persona utilizando ese número. Para que te sientas seguro comunícate con un asesor a través del ClaroBot para validar tu información y hacerles mención sobre las llamadas que has recibido.

 

Dieguin

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¿Por qué Claro me llama preguntando por otra persona si soy el titular?","moderationData":{"__ref":"ModerationData:moderation_data:67491"},"body":"

Hola hermano,

\n

 

\n

Seguramente ha sido una confusión por parte de Claro, ya que si la línea está a tu nombre no es posible que haya una segunda persona utilizando ese número. Para que te sientas seguro comunícate con un asesor a través del ClaroBot para validar tu información y hacerles mención sobre las llamadas que has recibido.

\n

 

\n

Dieguin

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2021-06-03T17:00:30.882-05:00","lastPublishTime":"2022-05-28T13:05:52.398-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":2811},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/message:67490/message:67491","readOnly":false,"editFrozen":false,"body@stringLength":"653","rawBody":"

Hola hermano,

\n

 

\n

Seguramente ha sido una confusión por parte de Claro, ya que si la línea está a tu nombre no es posible que haya una segunda persona utilizando ese número. Para que te sientas seguro comunícate con un asesor a través del ClaroBot para validar tu información y hacerles mención sobre las llamadas que has recibido.

\n

 

\n

Dieguin

","kudosSumWeight":0,"repliesCount":0,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:67491_3"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1744273245114":{"__typename":"CachedAsset","id":"theme:customTheme1-1744273245114","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 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