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KEVINCT
Principiante
27-11-2018
Resuelto

¿Cómo cambiar mi límite de consumo por la web?

Auto Atención
Límite de consumo
mi claro
Otros Servicios Claro
  • Avatar de Dieguin
    Dieguin
    23-06-2020

    Hola hermano,

    No vas a poder ingresar a la configuración de un router de Claro, esto debido a que los equipos son en calidad de préstamo, y cualquier des configuración que se pueda hacer, te podría dejar sin servicio.

     

    Lo que te recomiendo es que puedas ingresar a la app de Smart Home, aquí vas a poder realizar varias cosas, tales como cambiar el nombre red, clave de wifi y otras cosas más.

     

    Te dejo aquí los router disponibles:

     



    Un gusto poder ayudarte.

     

    Dieguin.

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¿Cómo cambiar mi límite de consumo por la web?","moderationData":{"__ref":"ModerationData:moderation_data:17083"},"body":"

KEVINCT   Ingresando a Mi Claro mediante el siguiente enlace: bit.ly/2jwDhPS

\n

 

\n

Y siga los siguientes pasos:

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\n

\n

 

\n

 

\n

Si la información le fue útil, por favor márcala como respuesta solucionada.

\n

 

\n

Saludos :robotvery-happy:

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hola, yo soy prepago y por tanto no tengo plan pero me sale que \"he excedido mi limite de consumo en mi cuenta claro\" esto para compras a traves de google play, qué puedo hacer en tal caso? (aún tengo saldo en mi celular prepago)

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