Discusión del foro

Principiante

05-03-2023

Resuelto

Tengo mi iphone 14pro en el extranjero y no me activan el eSIM

Hola

Tengo un iPhone 14 pro comprado en el extranjero y en el centro de atención al cliente de Claro me dicen que no esta en la serie permitida para dar el eSIM, no me dan ninguna solución, por favor qué puedo hacer para usar mi teléfono, hasta cuando no se podrá actualizar, llamo al número de atención al cliente y me dicen que si se puede, he ido al centro de atención al cliente de Claro y me dicen que no

eSim

iphone

3 Respuestas

AndersonJgarcia
Leyenda
06-03-2023
Hola ¿que tal? 😉👍

LA TECNOLOGÍA eSIM no tiene buena salida Latinoamericana. Poco a poco se va expandiendo muy lento, con poco soporte. Leí que en Perú de cada cien mil personas uno tiene Esim. Osea... Nada.

Claro está teniendo problemas con la eSIM en iphone 14, ya he visto un montón de casos, de igual forma te recomiendo contactarte con un asesor a través de ClaroBot para que puedan ayudarte.

SI TE AYUDÉ MARCA COMO SOLUCIÓN Y DALE LIKE. 😉👍
- Iphoneita14
  Aficionado
  07-04-2023
  Yo tengo un iPhone 14 (número de modelo A2649) después de 3 intentos fallidos, en la tercera recién me dicen que no es compatible con el número de modelo de mi iPhone . Ustedes ya lo solucionaron o migraron a otro operador ? 😭
  - Michael21
    Principiante
    19-05-2024
    ¿Te solucionaron el problema?

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Hola ¿que tal? 😉👍

LA TECNOLOGÍA eSIM no tiene buena salida Latinoamericana. Poco a poco se va expandiendo muy lento, con poco soporte. Leí que en Perú de cada cien mil personas uno tiene Esim. Osea... Nada.

Claro está teniendo problemas con la eSIM en iphone 14, ya he visto un montón de casos, de igual forma te recomiendo contactarte con un asesor a través de ClaroBot para que puedan ayudarte.

SI TE AYUDÉ MARCA COMO SOLUCIÓN Y DALE LIKE. 😉👍

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Yo tengo un iPhone 14 (número de modelo A2649) después de 3 intentos fallidos, en la tercera recién me dicen que no es compatible con el número de modelo de mi iPhone . Ustedes ya lo solucionaron o migraron a otro operador ? 😭

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¿Te solucionaron el problema?

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