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Avatar de COLE
COLE
Principiante
21-10-2024
Resuelto

Tengo el 14 Pro Max versión solo eSIM y ya active el eSIM, quisiera agregar una segunda eSIM, ayuda

eSim

2 Respuestas

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    • Avatar de Frank-meyli
      Frank-meyli
      Principiante
      22-08-2022

      Cada vez que quiero enviar me da error

      "Lo sentimos,

      ha ocurrido un error.

      Por favor, vuelve a intentarlo en unos minutos"

      lo intente varias veces y me dice lo mismo. 

  • Avatar de jesusd23
    jesusd23
    Leyenda
    15-08-2022

    Hola Frank-meyli 

     

    Lamento mucho la incomodidad por el cual estás pasando, te recomiendo que te comuniques con un asesor a través del ClaroBot que se encuentra en la parte inferior derecha de la pantalla para que te brinden el soporte correspondiente del inconveniente que presentas en el servicio; debido a que en la Comunidad conseguirás respuesta de clientes como tú.

     

    Espero que te ayuden, saludos. 

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Tengo el 14 Pro Max versión solo eSIM y ya active el eSIM, quisiera agregar una segunda eSIM, ayuda","moderationData":{"__ref":"ModerationData:moderation_data:84480"},"body":"

Hola, quizás te pueda servir:

https://m.youtube.com/watch?v=OxyhMd0ELo0

 

Saludos.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"92","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-10-21T17:38:52.703-05:00","lastPublishTime":"2024-10-21T17:38:52.703-05:00","metrics":{"__typename":"MessageMetrics","views":180},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:84474/message:84480","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:168840":{"__typename":"User","id":"user:168840","uid":168840,"login":"Zake01","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-01-21T07:10:29.328-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:168840"},"ModerationData:moderation_data:84475":{"__typename":"ModerationData","id":"moderation_data:84475","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:84475":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:168840"},"id":"message:84475","revisionNum":2,"uid":84475,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:84474"},"conversation":{"__ref":"Conversation:conversation:84474"},"subject":"Re: Tengo el 14 Pro Max versión solo eSIM y ya active el eSIM, quisiera agregar una segunda eSIM, ayuda","moderationData":{"__ref":"ModerationData:moderation_data:84475"},"body":"

Hola buenas encuentre está información https://support-apple-com.translate.goog/en-in/109317?_x_tr_sl=en&_x_tr_tl=es&_x_tr_hl=es&_x_tr_pto=rq#:~:text=All%20iPhone%20models%20that%20support,tray%20support%20two%20active%20eSIMs.

\n

 

\n

Te recomiendo que te comuniques con un asesor para que ellos te brinden mayor información para que puedas activar una segunda eSIM en tu iPhone lo puedes hacer llamando al 123 o por ClaroBot. 

\n

 

\n

Saludos,

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