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07-04-2022
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Renovación de equipo

¿Qué procede en el caso de que una asesora de ventas te ofrece un celular a un precio y cuando viene el motorizado es otro precio?

equipos
móvil
renovación

1 Respuesta

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  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    07-04-2022

    Hola amigo,

     

    Probablemente haya sido por un tema de cruce de información. Lo que podrías hacer es hablar con el motorizado indicándole que ese no es el precio que te indicaron para que haga las consultas pertinentes y lo solucionen en el momento.

     

    De lo contrario, puedes presentar tu reclamo por Veracidad de la Información: https://www.claro.com.pe/atencion-de-reclamos/ 

     

    Saludos.

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Renovación de equipo","moderationData":{"__ref":"ModerationData:moderation_data:75206"},"body":"

Hola amigo,

\n

 

\n

Probablemente haya sido por un tema de cruce de información. Lo que podrías hacer es hablar con el motorizado indicándole que ese no es el precio que te indicaron para que haga las consultas pertinentes y lo solucionen en el momento.

\n

 

\n

De lo contrario, puedes presentar tu reclamo por Veracidad de la Información: https://www.claro.com.pe/atencion-de-reclamos/ 

\n

 

\n

Saludos.

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