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    Hannah-123
    Leyenda
    19-02-2020

    ¡Hola, Jeanneret 21! :womanvery-happy:


    Se le llama renovación de equipo cuando adquieres un equipo nuevo con un nuevo contrato.


    Si eres prepago, puedes renovar tu equipo a los 6 meses de haber activado tu línea con equipo. Si tienes solo un chip prepago suelto, puedes solicitar un equipo en cualquier momento.


    Y si eres un cliente postpago, dependiendo del tiempo de tu contrato puedes acceder a renovaciones anticipadas. Por ejemplo: si tu contrato es de 12 meses, puedes acceder a una renovación anticipada a los 10 meses o si tienes uno de 18 meses, puedes renovar anticipadamente a los 15 meses, todo dependerá si tu línea no ha presentado bloqueos o suspensiones.


    Recuerda que toda renovación anticipada es previa evaluación crediticia y se pagaría una penalidad por el cambio de contrato anticipado.

     

    De igual forma, puedes consultar si puedes acceder a una renovación en el Chat de Claro.:smileywink:

    Espero haberte ayudado con tu consulta. Un abrazo.:heart:

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¿Qué es eso de renovación de equipos?","moderationData":{"__ref":"ModerationData:moderation_data:35542"},"body":"

¡Hola, Jeanneret 21! :womanvery-happy:

\n


Se le llama renovación de equipo cuando adquieres un equipo nuevo con un nuevo contrato.

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Si eres prepago, puedes renovar tu equipo a los 6 meses de haber activado tu línea con equipo. Si tienes solo un chip prepago suelto, puedes solicitar un equipo en cualquier momento.

\n


Y si eres un cliente postpago, dependiendo del tiempo de tu contrato puedes acceder a renovaciones anticipadas. Por ejemplo: si tu contrato es de 12 meses, puedes acceder a una renovación anticipada a los 10 meses o si tienes uno de 18 meses, puedes renovar anticipadamente a los 15 meses, todo dependerá si tu línea no ha presentado bloqueos o suspensiones.

\n


Recuerda que toda renovación anticipada es previa evaluación crediticia y se pagaría una penalidad por el cambio de contrato anticipado.

\n

 

\n

De igual forma, puedes consultar si puedes acceder a una renovación en el Chat de Claro.:smileywink:

\n

Espero haberte ayudado con tu consulta. Un abrazo.:heart:

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Jeanneret21 ¡Hola! Soy HAGUZ Super Usuario, la renovación de equipo es sencillamente adquirir un equipo con Claro sujeto a contrato pero con algunos beneficios que puedes leer a continuación: comunidad.claro.com.pe/t5/Artículos/Ya-puedes-Renovar-tu-Equipo 

\n

 

\n

En el artículo que realicé el año pasado puedes encontrar toda la info sobre renovación y más. 

\n

 

\n

Febrero mes del amor y la amistad. :heart:

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