Discusión del foro

Avatar de Frank56
Frank56
Principiante
08-05-2020
Resuelto

Quiero desafiliarme ya no quiero pagar mensual

baja
cancelación

2 Respuestas

Ordenar por
  • Avatar de Klezita
    Klezita
    Leyenda
    08-05-2020

    Hola Frank,

     

    Fácil, puedes pasar a prepago desde la app de Mi Claro, actualmente ya puedes hacerlo desde la app, lo bueno es que se viene actualizando y están saliendo muchas cosas interesantes.

    I2.png

     

     

    Solo te bajas la app, inicias sesión y vas a la parte de plan en la pantalla principal, y luego eliges "migrar tu línea a prepago".

     

    También le podrías dar de baja, pero creo que sería como una última opción.

     

    Saludos.

  • Avatar de FrankMP
    FrankMP
    Aficionado
    08-05-2020

    Hola

     

    Te recomiendo consultar a un personal de claro.

     

    0800 00123

     

    Saludos.

     
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hacer?","id":"message:45655","revisionNum":2,"repliesCount":2,"author":{"__ref":"User:user:94423"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:45655"},"moderationData":{"__ref":"ModerationData:moderation_data:45655"},"postTime":"2020-06-02T15:18:58.847-05:00","lastPublishTime":"2021-12-15T14:31:17.017-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":3421},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:45655"},"Conversation:conversation:45655":{"__typename":"Conversation","id":"conversation:45655","solved":true,"topic":{"__ref":"ForumTopicMessage:message:45655"},"lastPostingActivityTime":"2021-12-15T14:31:17.017-05:00","lastPostTime":"2020-06-02T15:23:12.364-05:00"},"ModerationData:moderation_data:45655":{"__typename":"ModerationData","id":"moderation_data:45655","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:45655":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:45655","relatedMessage":{"__ref":"ForumTopicMessage:message:45655"}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:2990":{"__typename":"User","id":"user:2990","uid":2990,"login":"Klezita","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-21T09:46:00.704-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0yOTkwLTU4MTBpQ0FBQ0IzMDkxRUExODE3MA"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:2990"},"ModerationData:moderation_data:42121":{"__typename":"ModerationData","id":"moderation_data:42121","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:42121":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:2990"},"id":"message:42121","revisionNum":3,"uid":42121,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:42120"},"conversation":{"__ref":"Conversation:conversation:42120"},"subject":"Re: Quiero desafiliarme ya no quiero pagar mensual","moderationData":{"__ref":"ModerationData:moderation_data:42121"},"body":"

Hola Frank,

\n

 

\n

Fácil, puedes pasar a prepago desde la app de Mi Claro, actualmente ya puedes hacerlo desde la app, lo bueno es que se viene actualizando y están saliendo muchas cosas interesantes.

\n

\"I2.png\"

\n

 

\n

 

\n

Solo te bajas la app, inicias sesión y vas a la parte de plan en la pantalla principal, y luego eliges \"migrar tu línea a prepago\".

\n

 

\n

También le podrías dar de baja, pero creo que sería como una última opción.

\n

 

\n

Saludos.

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Hola

 

Te recomiendo consultar a un personal de claro.

 

0800 00123

 

Saludos.

 
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