Tenía Facebook gratuito (se mostraba la barra en la parte de arriba). Sin embargo, en un momento me salió un mensaje si quería deshabilitar esa opción y le di si. Ahora no sé cómo habilitarlo otra vez. No sé visualiza la barra como para darle clic en el botón.
Hola!!
Respecto a tu pregunta el usuario y la contraseña no se la brindan al cliente porque toda la administración respecto router lo tiene Claro. Si deseas realizar algún tipo de Configuración puedes comunicarte por el Facebook de Claro inbox o vía canal telefónico Para que un asesor te pueda ayudar
Saludos.
Hola, te comento respecto a tu pregunta.
Lamentablemente los únicos que tienen esa información es la empresa operadora, recuerda que el modem son instalados en calidad de Comodato (préstamo), por lo que cualquier modificación o configuración, debes solicitarlo a un asesor para que te programen una visita técnica de ser necesario.
Contáctate a través del ClaroBot, para que puedan ayudarte a gestionar tu solicitud. Toda modificación no autorizada puede llegar a afectar la calidad de tu servicio y los únicos responsables somos los clientes, motivo por el cual solo la empresa tiene acceso correspondiente.
Hay muchos videos de personas que comparten los usuarios y contraseñas de los router Arris y Sagemcom de Claro, este equipo que menciono es relativamente los usuarios de fábrica son admin y la contraseña es password pero Claro ya lo modificó.
Cualquier persona podría equivicarse pero quien te escribe y pregunta trabaja con routers o Cable Modem Docsis 3.0 y con Router (ONTs) Huawei pues soy ing en telecomunicaciones, pero para este Cable Modem Arris aún no hay información disponible.
Exacto, aun no hay información disponible.
Recuerda que los equipos son de propiedad de la empresa operadora Claro, cualquier tipo de modificación debes canalizarlo a través de su área técnica coordinándolo con un asesor llamando al 0 800 00 123 o por el ClaroBot.
Es muy distinto cuando compras un equipo y puedes acceder con sus credenciales. No necesariamente debes tener una determinada profesión para este tipo de configuraciones, como bien lo has comentado, hay muchos videos donde comparten la información, pero al ser un router en calidad de préstamo no está bien manipularlo, ya que si surge algún problema quedaría bajo tu responsabilidad, es por eso que se recomienda que los mismos técnicos sean los que nos den soporte para evitar ese tipo de inconvenientes.
Por experiencia personal yo lo he manejado así, me contacté con un asesor para liberar puertos específicos y gustosamente lo realizaron en una visita técnica. Recuerda que si contratas un plan negocios o corporativo con RUC 20 tienes otro tipo de atención respecto a las credenciales en los módems.
Slds.
Mayor mente estos router llevan el usuario y contraseña en una etiqueta que está en el mismo router con la dirección IP también incluido
Así es la clave es por default y viene como Preshared Key y el usuario es por default ya viene cargado al momento de entrar a la página con la puerta de enlace del router.
@LGAJ_01, lo que has realizado se considera una mala práctica en la Comunidad, te invito a que puedas revisar las Reglas de la Comunidad.
https://comunidad.claro.com.pe/t5/custom/page/page-id/Reglas
Tenía Facebook gratuito (se mostraba la barra en la parte de arriba). Sin embargo, en un momento me salió un mensaje si quería deshabilitar esa opción y le di si. Ahora no sé cómo habilitarlo otra vez. No sé visualiza la barra como para darle clic en el botón.
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Deshabilité Facebook gratis","moderationData":{"__ref":"ModerationData:moderation_data:14155"},"body":"Hola DanielVM
\n\n
Por lo que mencionas te sugiero ingresar a Ajustes > Administrador de aplicaciones > selecciona Facebook y borra datos. Luego de ello vuelve a ingresar y activa el modo gratuito.
\n\n
Asimismo puedes seguir los siguientes pasos:
\n\n
\n
\n
\n
\n
\n
\n
\n
\n
Puedes conocer mayor información ingresando al siguiente link→ https://bit.ly/2qr48fI
\n\n
Espero haberte ayudado
\n\n
Buenas tardes :smileyhappy:
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"229","kudosSumWeight":1,"postTime":"2018-06-25T17:41:02.795-05:00","lastPublishTime":"2020-02-26T16:56:24.819-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":92766},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:13457/message:14155","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjB8aW50LDgwMTgzLDgwMTgz","node":{"__ref":"ForumReplyMessage:message:80183"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"229","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0xNDE1NS0xNzAwaUI1NkVCNkQ0QThBNEQzRUM?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0xNDE1NS0xNzAxaUJDNzM4RUQyM0MwQjQ1Mzk?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0xNDE1NS0xNzAyaURBQkQ5NjM0OUYyMEIzOTM?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDQ","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0xNDE1NS0xNzAzaUYyM0FCMDMwQjI0QUU1MzA?revision=2\"}"}}],"totalCount":4,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"3146","rawBody":"Hola DanielVM
\n\n
Por lo que mencionas te sugiero ingresar a Ajustes > Administrador de aplicaciones > selecciona Facebook y borra datos. Luego de ello vuelve a ingresar y activa el modo gratuito.
\n\n
Asimismo puedes seguir los siguientes pasos:
\n\n
\n
\n
\n
\n
Puedes conocer mayor información ingresando al siguiente link→ https://bit.ly/2qr48fI
\n\n
Espero haberte ayudado
\n\n
Buenas tardes :smileyhappy:
","timeToRead":1,"currentRevision":{"__ref":"Revision:revision:14155_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:80183":{"__typename":"ModerationData","id":"moderation_data:80183","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:80183":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:162730"},"id":"message:80183","revisionNum":1,"uid":80183,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"AcceptedSolutionMessage:message:14155"},"conversation":{"__ref":"Conversation:conversation:13457"},"subject":"Re: Deshabilité Facebook gratis","moderationData":{"__ref":"ModerationData:moderation_data:80183"},"body":"Desabilite modo gratuito de facebook
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"38","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-23T06:07:34.481-05:00","lastPublishTime":"2023-06-23T06:07:34.481-05:00","metrics":{"__typename":"MessageMetrics","views":9670},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:13457/message:80183","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"43","rawBody":"Desabilite modo gratuito de facebook
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:80183_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1329":{"__typename":"User","id":"user:1329","uid":1329,"login":"HAGUZ","biography":"Soy un ciudadano Limeño, todos tenemos derechos, deberes y obligaciones. http://bit.ly/2HeDJbp","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-07T18:52:11.588-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMzI5LTQxOTBpMTQ2RTREM0EzNUQ2MjE1Qg"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1329"},"ModerationData:moderation_data:13474":{"__typename":"ModerationData","id":"moderation_data:13474","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:13474":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:13474","revisionNum":1,"uid":13474,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:13457"},"conversation":{"__ref":"Conversation:conversation:13457"},"subject":"Re: Deshabilité Facebook gratis","moderationData":{"__ref":"ModerationData:moderation_data:13474"},"body":"DanielVM en configuración de facebook:
Saludos :robotwink:
DanielVM@ ha escrito:
Tenía Facebook gratuito (se mostraba la barra en la parte de arriba). Sin embargo, en un momento me salió un mensaje si quería deshabilitar esa opción y le di si. Ahora no sé cómo habilitarlo otra vez. No sé visualiza la barra como para darle clic en el botón.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-05-29T14:17:50.248-05:00","lastPublishTime":"2018-05-29T14:17:50.248-05:00","metrics":{"__typename":"MessageMetrics","views":92671},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:13457/message:13474","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"998","rawBody":"
Saludos :robotwink:
@ ha escrito:
Tenía Facebook gratuito (se mostraba la barra en la parte de arriba). Sin embargo, en un momento me salió un mensaje si quería deshabilitar esa opción y le di si. Ahora no sé cómo habilitarlo otra vez. No sé visualiza la barra como para darle clic en el botón.
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