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DanielVM
Principiante
05-29-2018
Resuelto

Deshabilité Facebook gratis

Tenía Facebook gratuito (se mostraba la barra en la parte de arriba). Sin embargo, en un momento me salió un mensaje si quería deshabilitar esa opción y le di si. Ahora no sé cómo habilitarlo otra ve...
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  • Avatar de rcml1980
    rcml1980
    06-15-2021

    Hola ka81 

     

    El cambio de plan de una línea postpago a prepago se debe realizar con 5 días útiles antes del inicio del ciclo de facturación o entrega de beneficios, que debió realizarse en tu caso el 11 o 12 de junio. Ahora, si aún decides conservar tu línea prepago en Claro, es posible que te cobren el siguiente ciclo de facturación pero tranquilo también se hará un ajuste hasta el día que tu línea sea prepago.

     

    Te aconsejo que realices el pago de tu deuda vencida y cuando se reactive tu servicio hagas la migración a prepago desde la app Mi Claro.

     

    Recuerda que Claro solo te cobrará los días que el servicio estuvo en postpago. De tener alguna duda o consulta, puedes comunicarte con un asesor a través del ClaroBot.

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HAGUZ
Leyenda
05-29-2018
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DanielVM en configuración de facebook:

 

 

Saludos :robotwink:

DanielVM@  ha escrito:
Tenía Facebook gratuito (se mostraba la barra en la parte de arriba). Sin embargo, en un momento me salió un mensaje si quería deshabilitar esa opción y le di si. Ahora no sé cómo habilitarlo otra vez. No sé visualiza la barra como para darle clic en el botón.

 

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Sin embargo, en un momento me salió un mensaje si quería deshabilitar esa opción y le di si. Ahora no sé cómo habilitarlo otra ve...","body@stringLength":"267","rawBody":"

Tenía Facebook gratuito (se mostraba la barra en la parte de arriba). Sin embargo, en un momento me salió un mensaje si quería deshabilitar esa opción y le di si. Ahora no sé cómo habilitarlo otra vez. No sé visualiza la barra como para darle clic en el botón.

","kudosSumWeight":0,"postTime":"2018-05-29T12:19:26.048-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:facebook","text":"facebook","time":"2016-10-10T13:55:09.453-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Facebook gratis","text":"Facebook gratis","time":"2018-05-28T10:11:07.733-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:móvil","text":"móvil","time":"2017-04-04T10:50:06.401-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:13457_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":92859},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Tenía Facebook gratuito (se mostraba la barra en la parte de arriba). Sin embargo, en un momento me salió un mensaje si quería deshabilitar esa opción y le di si. Ahora no sé cómo habilitarlo otra vez. No sé visualiza la barra como para darle clic en el botón.

"},"Conversation:conversation:13457":{"__typename":"Conversation","id":"conversation:13457","solved":true,"topic":{"__ref":"ForumTopicMessage:message:13457"},"lastPostingActivityTime":"2023-06-23T06:07:34.481-05:00","lastPostTime":"2023-06-23T06:07:34.481-05:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:13457":{"__typename":"ModerationData","id":"moderation_data:13457","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:13457_2":{"__typename":"Revision","id":"revision:13457_2","lastEditTime":"2020-02-26T16:55:16.995-05:00"},"ForumReplyMessage:message:13474":{"__typename":"ForumReplyMessage","id":"message:13474","conversation":{"__ref":"Conversation:conversation:13457"},"author":{"__ref":"User:user:1329"},"revisionNum":1,"uid":13474,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"subject":"Re: Deshabilité Facebook gratis","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:13474"},"parent":{"__ref":"ForumTopicMessage:message:13457"},"body":"

DanielVM en configuración de facebook:

 

 

Saludos :robotwink:

DanielVM@  ha escrito:
Tenía Facebook gratuito (se mostraba la barra en la parte de arriba). Sin embargo, en un momento me salió un mensaje si quería deshabilitar esa opción y le di si. Ahora no sé cómo habilitarlo otra vez. No sé visualiza la barra como para darle clic en el botón.

 

","body@stringLength":"998","rawBody":"

 en configuración de facebook:

 

 

Saludos :robotwink:

@  ha escrito:
Tenía Facebook gratuito (se mostraba la barra en la parte de arriba). Sin embargo, en un momento me salió un mensaje si quería deshabilitar esa opción y le di si. Ahora no sé cómo habilitarlo otra vez. No sé visualiza la barra como para darle clic en el botón.

 

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Deshabilité Facebook gratis","moderationData":{"__ref":"ModerationData:moderation_data:14155"},"body":"

Hola  DanielVM

\n

 

\n

Por lo que mencionas te sugiero ingresar a Ajustes > Administrador de aplicaciones > selecciona Facebook y borra datos. Luego de ello vuelve a ingresar y activa el modo gratuito. 

\n

 

\n

Asimismo puedes seguir los siguientes pasos: 

\n

 

\n

\n

 

\n

\n

 

\n

\n

 

\n

\n

 

\n

Puedes conocer mayor información ingresando al siguiente link→ https://bit.ly/2qr48fI

\n

 

\n

Espero haberte ayudado 

\n

 

\n

Buenas tardes :smileyhappy: 

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"229","postTime":"2018-06-25T17:41:02.795-05:00","lastPublishTime":"2020-02-26T16:56:24.819-05:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0xNDE1NS0xNzAwaUI1NkVCNkQ0QThBNEQzRUM?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0xNDE1NS0xNzAxaUJDNzM4RUQyM0MwQjQ1Mzk?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0xNDE1NS0xNzAyaURBQkQ5NjM0OUYyMEIzOTM?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDQ","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0xNDE1NS0xNzAzaUYyM0FCMDMwQjI0QUU1MzA?revision=2\"}"}}],"totalCount":4,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":92766},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:13457/message:14155","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"3146","rawBody":"

Hola  DanielVM

\n

 

\n

Por lo que mencionas te sugiero ingresar a Ajustes > Administrador de aplicaciones > selecciona Facebook y borra datos. Luego de ello vuelve a ingresar y activa el modo gratuito. 

\n

 

\n

Asimismo puedes seguir los siguientes pasos: 

\n

 

\n

\n

 

\n

\n

 

\n

\n

 

\n

\n

 

\n

Puedes conocer mayor información ingresando al siguiente link→ https://bit.ly/2qr48fI

\n

 

\n

Espero haberte ayudado 

\n

 

\n

Buenas tardes :smileyhappy: 

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