Hola hermanito,
Me parece súper extraño que no se haya realizado el descuento en tu recibo... Te sugiero que revises bien las consideraciones, ya que lo que usualmente pasa es que te brindan promociones por solo vender, espero que no sea tu caso.
Recuerda que un asesor tiene que validar esa promoción, no te recomiendo que llames, mejor comunícate por el ClaroBot para que puedan orientarte.
Dieguin
Gracias Dieguin x tu respuesta..Lo hice x la página del Facebook q me enviaste ...Solucionado el problema...Ya se regularizo..Un abrazo
Buenas tardes, me ofrecieron el 50% de descuento en mi recibo el cual pago puntualmente, pero llegó el mismo monto en el recibo del mes. El descuento que me ofrecieron fue antes del ciclo de facturación que son todos los 18 de cada mes y a mí me llamaron el 9 de Diciembre, estoy llamando a Claro y no me dan solución indicándome que el descuento fue hecho por otra área.
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Gracias Dieguin x tu respuesta..Lo hice x la página del Facebook q me enviaste ...Solucionado el problema...Ya se regularizo..Un abrazo
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Hola hermanito,
\n\n
Me parece súper extraño que no se haya realizado el descuento en tu recibo... Te sugiero que revises bien las consideraciones, ya que lo que usualmente pasa es que te brindan promociones por solo vender, espero que no sea tu caso.
\n\n
Recuerda que un asesor tiene que validar esa promoción, no te recomiendo que llames, mejor comunícate por el ClaroBot para que puedan orientarte.
\n\n
Dieguin
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2021-01-05T18:22:38.956-05:00","lastPublishTime":"2023-12-18T15:45:30.498-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":20862},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:60495/message:60498","readOnly":false,"editFrozen":false,"body@stringLength":"785","rawBody":"Hola hermanito,
\n\n
Me parece súper extraño que no se haya realizado el descuento en tu recibo... Te sugiero que revises bien las consideraciones, ya que lo que usualmente pasa es que te brindan promociones por solo vender, espero que no sea tu caso.
\n\n
Recuerda que un asesor tiene que validar esa promoción, no te recomiendo que llames, mejor comunícate por el ClaroBot para que puedan orientarte.
\n\n
Dieguin
","customFields":[],"repliesCount":1},"ModerationData:moderation_data:60562":{"__typename":"ModerationData","id":"moderation_data:60562","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"Revision:revision:60562_1":{"__typename":"Revision","id":"revision:60562_1","lastEditTime":"2021-01-07T15:06:29.675-05:00"},"QueryVariables:ReplyList:message:60562:1":{"__typename":"QueryVariables","id":"ReplyList:message:60562:1","value":{"id":"message:60562","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:es_ES-shared/client/components/users/UserAvatar-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/users/UserAvatar-1734021423000","value":{"altText":"Avatar 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