Tengo un Samsung Galaxy J1 Ace, el problema es que hace un día en el celular aparece que está conectada al wifi de mi casa, pero al momento de querer navegar sale como si no estuviera conectado, en pocas palabras no hay internet.
Tengo un Samsung Galaxy J1 Ace, el problema es que hace un día en el celular aparece que está conectada al wifi de mi casa, pero al momento de querer navegar sale como si no estuviera conectado, en pocas palabras no hay internet.
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celular","conversation":{"__ref":"Conversation:conversation:85854"},"id":"message:85854","revisionNum":1,"uid":85854,"depth":0,"board":{"__ref":"Forum:board:Equipos"},"author":{"__typename":"User","uid":77914,"login":"DenWilliams","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":41},"postTime":"2025-04-13T12:57:37.945-05:00","lastPublishTime":"2025-04-13T12:57:37.945-05:00","readOnly":false},"User:user:4631":{"__typename":"User","id":"user:4631","uid":4631,"login":"ElCantante","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-11-19T23:51:32.625-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:32"},"entityType":"USER","eventPath":"community:xnuvx57277/user:4631"},"ModerationData:moderation_data:2420":{"__typename":"ModerationData","id":"moderation_data:2420","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:2420":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:4631"},"id":"message:2420","revisionNum":2,"uid":2420,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2417"},"conversation":{"__ref":"Conversation:conversation:2417"},"subject":"Re: ¿Por qué tengo problemas de conexión en mi Galaxy J1?","moderationData":{"__ref":"ModerationData:moderation_data:2420"},"body":"¡Hola, michel18!
\n\n
A mí me pasaba lo mismo, y la solución que tuve fue fácil y sencilla, lo único que debes hacer es que si tu wifi lo tienes en tu hogar pues reinicies el módem o router que tienes, apágalo y desconéctalo por lo menos 5 minutos y lo vuelves a encender.
Ahora si te encuentras por la calle y quisieras agarrar wifi gratis pues recuerda que algunas señales de wifi están con contraseña y es necesario algún registro, así como el famoso WIGO, recuerda que para acceder primero debes registrarte y luego te da un cierto tiempo para que navegues por Internet.
De ser así y aun no solucionas tu problema te sugiero revisar tu celular y descargarte de Play Store la app de Security Master, el cual revisa tu señal wifi y lo optimiza a la perfección, espero que te allá ayudado, me cuentas como te va.
\n
¡Saludos!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"repliesCount":0,"postTime":"2016-11-20T00:09:30.601-05:00","lastPublishTime":"2020-02-10T11:34:13.105-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":28824},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:2417/message:2420","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:97":{"__typename":"User","id":"user:97","uid":97,"login":"JahirPromo","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-07-04T17:21:52.370-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS05Ny0xMTZpRjZFNzA2QzU4QTYxQzk5NQ"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:97"},"ModerationData:moderation_data:2438":{"__typename":"ModerationData","id":"moderation_data:2438","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2438":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:97"},"id":"message:2438","revisionNum":2,"uid":2438,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:2417"},"conversation":{"__ref":"Conversation:conversation:2417"},"subject":"Re: ¿Por qué tengo problemas de conexión en mi Galaxy J1?","moderationData":{"__ref":"ModerationData:moderation_data:2438"},"body":"Trata de configurar con IP tu dispositivo puede que sea la IP con la que entras en wifi luego mantén presionado en la red que estás conectado.
\n\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Para configurar la IP son los siguientes valores.
\nDirección de IP: 192.168.1.110 (es valor cámbialo de 60 hasta el 254).
\nPuerto de enlace: 192.168.1.1 (Varia según proveedor).
\nLongitud del prefijo de red: 24
\nDNS 1: 200.48.225.130 ó 8.8.8.8
\nDNS 2: 200.48.225.146 ó 8.8.4.4
\n\n
Si aun así no puedes ingresar trata de apagar y prender el router según como dice ElCantante ya que a veces se conectan varios equipos y tiene protocolo dhcp hacen conflicto de IP.
\n\n
Slds.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"243","kudosSumWeight":1,"repliesCount":0,"postTime":"2016-11-21T07:32:20.399-05:00","lastPublishTime":"2020-02-10T11:36:47.938-05:00","metrics":{"__typename":"MessageMetrics","views":28790},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:2417/message:2438","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:33":{"__typename":"Rank","id":"rank:33","position":7,"name":"Principiante","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:181824":{"__typename":"User","id":"user:181824","uid":181824,"login":"María25","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-19T13:04:18.708-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:181824"},"Forum:board:caracteristicas-servicios":{"__typename":"Forum","id":"board:caracteristicas-servicios","entityType":"FORUM","displayId":"caracteristicas-servicios","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Hogar","shortTitle":"Características 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