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Mrpatata
Principiante
29-07-2022
Resuelto

¿Cómo soluciono los problemas con mi red móvil Claro?

Tengo una consulta y es respecto a mi red móvil Claro, puesto que cuando intento entrar a juegos me anda mal, pero cuando la uso en YouTube me va bien. No comprendo la razón de este error, es un poco frustrante ya que Claro es el único que me da estos problemas, puesto que mi hermano usa Entel y no tiene dichos problemas!

¿Alguna solucion por favor?

claro
red móvil

1 Respuesta

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    29-07-2022

    Hola Mrpatata,

     

    Quizás estás presentando algún tipo de problema respecto a tu servicio o restricciones con la red móvil Claro.

     

    Te recomiendo que puedas hacer un descarte colocando tu chip en el equipo de tu hermano y validar si sucede lo mismo, quizás se trata de un tema de compatibilidad con el juego en tu equipo móvil. Recuerda que no todos los equipos son compatibles con la mayoría de juegos de terceros.

     

    También podrías restaurar la configuración de la red movil en el APN. De lo contrario comunícate con un asesor a través del ClaroBot.

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Tengo una consulta y es respecto a mi red móvil Claro, puesto que cuando intento entrar a juegos me anda mal, pero cuando la uso en YouTube me va bien. No comprendo la razón de este error, es un poco frustrante ya que Claro es el único que me da estos problemas, puesto que mi hermano usa Entel y no tiene dichos problemas!

\n

¿Alguna solucion por favor?

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Tengo una consulta y es respecto a mi red móvil Claro, puesto que cuando intento entrar a juegos me anda mal, pero cuando la uso en YouTube me va bien. No comprendo la razón de este error, es un poco frustrante ya que Claro es el único que me da estos problemas, puesto que mi hermano usa Entel y no tiene dichos problemas!

\n

¿Alguna solucion por favor?

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¿Cómo soluciono los problemas con mi red móvil Claro?","moderationData":{"__ref":"ModerationData:moderation_data:76713"},"body":"

Hola Mrpatata,

\n

 

\n

Quizás estás presentando algún tipo de problema respecto a tu servicio o restricciones con la red móvil Claro.

\n

 

\n

Te recomiendo que puedas hacer un descarte colocando tu chip en el equipo de tu hermano y validar si sucede lo mismo, quizás se trata de un tema de compatibilidad con el juego en tu equipo móvil. Recuerda que no todos los equipos son compatibles con la mayoría de juegos de terceros.

\n

 

\n

También podrías restaurar la configuración de la red movil en el APN. De lo contrario comunícate con un asesor a través del ClaroBot.

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