Discusión del foro

Avatar de nenny
nenny
Principiante
23-03-2021
Resuelto

¿Cuándo termino de pagar el equipo postpago que tengo?

móvil
pago de celular

3 Respuestas

Ordenar por
  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    23-03-2021

    Hola,

     

    Es muy fácil, en la app Mi Claro podrás ver la fecha de tu renovación, para esa fecha habrás terminado de pagar tu equipo y podrás renovar si así lo deseas. 

     

    La otra forma es que te puedas contactar con un asesor a través del ClaroBot.

     

    Saludos.

  • Avatar de Royercz
    Royercz
    Aficionado
    24-03-2021

    Hola, puedes solicitar otro celular como renovación o puedes seguir manteniendo tu plan 

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¿Cuándo termino de pagar el equipo postpago que tengo?","moderationData":{"__ref":"ModerationData:moderation_data:64037"},"body":"

Hola,

\n

 

\n

Es muy fácil, en la app Mi Claro podrás ver la fecha de tu renovación, para esa fecha habrás terminado de pagar tu equipo y podrás renovar si así lo deseas. 

\n

 

\n

\n

La otra forma es que te puedas contactar con un asesor a través del ClaroBot.

\n

 

\n

Saludos.

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Normalmente los contratos de equipos son a 12 meses. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"60","kudosSumWeight":1,"repliesCount":0,"postTime":"2021-03-23T18:10:21.723-05:00","lastPublishTime":"2021-03-23T18:10:21.723-05:00","metrics":{"__typename":"MessageMetrics","views":3099},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:64036/message:64044","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:32":{"__typename":"Rank","id":"rank:32","position":6,"name":"Aficionado","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:111940":{"__typename":"User","id":"user:111940","uid":111940,"login":"Royercz","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-11-11T09:55:34.947-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:32"},"entityType":"USER","eventPath":"community:xnuvx57277/user:111940"},"ModerationData:moderation_data:64050":{"__typename":"ModerationData","id":"moderation_data:64050","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:64050":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:111940"},"id":"message:64050","revisionNum":1,"uid":64050,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:64036"},"conversation":{"__ref":"Conversation:conversation:64036"},"subject":"Re: ¿Cuándo termino de pagar el equipo postpago que tengo?","moderationData":{"__ref":"ModerationData:moderation_data:64050"},"body":"

Hola, puedes solicitar otro celular como renovación o puedes seguir manteniendo tu plan 

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