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Avatar de Xander081018
Xander081018
Principiante
21-11-2018

Hola, configuré mi APN y conecto con los datos pero no entra a Google ni Facebook que tengo que hacer para que entre, mi celular solo usa cobertura 3G o sino como lo vuelvo a configurar.

  • Avatar de HAGUZ
    HAGUZ
    Leyenda
    21-11-2018

    Xander081018 Le recomiendo que se comunique al 123 para que pueda verificar el estado de su servicio.

     

    Saludos :robotwink:

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Hola, configuré mi APN y conecto con los datos pero no entra a Google ni Facebook que tengo que hacer para que entre, mi celular solo usa cobertura 3G o sino como lo vuelvo a configurar.

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Hola, configuré mi APN y conecto con los datos pero no entra a Google ni Facebook que tengo que hacer para que entre, mi celular solo usa cobertura 3G o sino como lo vuelvo a configurar.

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Hola LYA01 :smileyhappy:

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Realizar la configuración es simple, solo sigue estos pasos al pie de la letra y listo.

1. Ajustes / Configuración
2. Redes móviles / Más / Más Redes
3. Nombres de punto de Acceso / APN
4. Al ingresar a esta pantalla aparecerá una lista con distintas opciones que debes llenar de la siguiente manera:

\n


Nombre: Claro Datos
Apn: claro.pe
Nombre de Usuario: claro (opcional)
Contraseña: claro (opcional)
Tipo de autenticación: PAP
Tipo de apn: default

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5. Guardamos el perfil y listo.

Después de haber seguido los pasos, automáticamente tiene que aparecer el indicador de cobertura y seguido de ello se tiene que verificar el acceso a Internet.

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Observación: Esta configuración no aplica para iPhone ya que para estos equipos la configuración viene predeterminada.

\n

 

\n

De tener alguna duda o consulta, puedes comunicarte con un asesor a través del ClaroBot.

\n

 

\n

Un gusto ayudarte 😊

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evento"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageView/MessageViewInline-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageView/MessageViewInline-1734021423000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anónimo","place":"Lugar {bylineBoard}","gotoParent":"Ir al padre {name}"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/Pager/PagerLoadMore-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/Pager/PagerLoadMore-1734021423000","value":{"loadMore":"Mostrar más"},"localOverride":false},"User:user:1329":{"__typename":"User","id":"user:1329","uid":1329,"login":"HAGUZ","biography":"Soy un ciudadano Limeño, todos tenemos derechos, deberes y obligaciones. 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¿Cuál es la configuración del APN para el internet Claro?","moderationData":{"__ref":"ModerationData:moderation_data:16909"},"body":"

Xander081018 Le recomiendo que se comunique al 123 para que pueda verificar el estado de su servicio.

\n

 

\n

Saludos :robotwink:

\n
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