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Avatar de Anel18
Anel18
Principiante
19-07-2021
Resuelto

¿Cómo soluciono el error [OR-DVASA2-02] en Google Play?

Ayuda, ya no sé qué hacer, intento activarlo pero no me deja :c
error dvasa
google play
  • Avatar de Dieguin
    Dieguin
    19-07-2021

    Hola hermana,

     

    Me pasó lo mismo y lo resolví cambiando el método de pago, intenta hacerlo lo mismo, pero también valida que cumplas con todos los requisitos, ya que si el sistema reconoce que no los cumples no podrás efectuarlo. Si no funciona hermana, sería bueno que te comuniques con un asesor a través del ClaroBot.

     

    Dieguin

Avatar de rcml1980
rcml1980
Leyenda
19-07-2021

Hola Anel18 

 

Te comento que el mensaje que nos compartes se refiere a que no estas cumpliendo los requisitos para la facturación en Google Play, recuerda que para prepago está inhabilitado.

 

Si deseas mayor información, te comparto el siguiente artículo que publicó un Super Usuario aquí en la Comu, el cual te brinda toda lo que necesitas saber, y de acuerdo a esto puedas revisar que no estarías cumpliendo para poder acceder.

 

https://comunidad.claro.com.pe/t5/Art%C3%ADculos/Compra-de-aplicaciones-y-juegos-en-Google-Play-con-...

 

Recuerda que también puedes escribir por el inbox del Facebook de Claro Perú, para que seas atendido por un asesor y te ayude a solucionar el problema que presentas.

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Ayuda, ya no sé qué hacer, intento activarlo pero no me deja :c

","kudosSumWeight":0,"postTime":"2021-07-19T00:52:30.150-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:error dvasa","text":"error dvasa","time":"2020-06-03T13:09:58.233-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:google play","text":"google play","time":"2019-01-17T16:27:39.417-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:68657_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":15090},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Ayuda, ya no sé qué hacer, intento activarlo pero no me deja :c

"},"Conversation:conversation:68657":{"__typename":"Conversation","id":"conversation:68657","solved":true,"topic":{"__ref":"ForumTopicMessage:message:68657"},"lastPostingActivityTime":"2022-11-01T19:33:36.772-05:00","lastPostTime":"2022-11-01T19:33:36.772-05:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:68657":{"__typename":"ModerationData","id":"moderation_data:68657","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:68657_3":{"__typename":"Revision","id":"revision:68657_3","lastEditTime":"2022-06-09T13:58:08.722-05:00"},"ForumReplyMessage:message:68671":{"__typename":"ForumReplyMessage","id":"message:68671","conversation":{"__ref":"Conversation:conversation:68657"},"author":{"__ref":"User:user:75624"},"revisionNum":2,"uid":68671,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"subject":"Re: ¿Cómo soluciono el error [OR-DVASA2-02] en Google Play?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:68671"},"parent":{"__ref":"ForumTopicMessage:message:68657"},"body":"

Hola Anel18 

\n

 

\n

Te comento que el mensaje que nos compartes se refiere a que no estas cumpliendo los requisitos para la facturación en Google Play, recuerda que para prepago está inhabilitado.

\n

 

\n

Si deseas mayor información, te comparto el siguiente artículo que publicó un Super Usuario aquí en la Comu, el cual te brinda toda lo que necesitas saber, y de acuerdo a esto puedas revisar que no estarías cumpliendo para poder acceder.

\n

 

\n

https://comunidad.claro.com.pe/t5/Art%C3%ADculos/Compra-de-aplicaciones-y-juegos-en-Google-Play-con-...

\n

 

\n

Recuerda que también puedes escribir por el inbox del Facebook de Claro Perú, para que seas atendido por un asesor y te ayude a solucionar el problema que presentas.

","body@stringLength":"1132","rawBody":"

Hola  

\n

 

\n

Te comento que el mensaje que nos compartes se refiere a que no estas cumpliendo los requisitos para la facturación en Google Play, recuerda que para prepago está inhabilitado.

\n

 

\n

Si deseas mayor información, te comparto el siguiente artículo que publicó un Super Usuario aquí en la Comu, el cual te brinda toda lo que necesitas saber, y de acuerdo a esto puedas revisar que no estarías cumpliendo para poder acceder.

\n

 

\n

https://comunidad.claro.com.pe/t5/Art%C3%ADculos/Compra-de-aplicaciones-y-juegos-en-Google-Play-con-...

\n

 

\n

Recuerda que también puedes escribir por el inbox del Facebook de Claro Perú, para que seas atendido por un asesor y te ayude a solucionar el problema que presentas.

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Hola hermana,

\n

 

\n

Me pasó lo mismo y lo resolví cambiando el método de pago, intenta hacerlo lo mismo, pero también valida que cumplas con todos los requisitos, ya que si el sistema reconoce que no los cumples no podrás efectuarlo. Si no funciona hermana, sería bueno que te comuniques con un asesor a través del ClaroBot.

\n

 

\n

Dieguin

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