Discusión del foro

Rudyt

Principiante

03-25-2019

Resuelto

¿Cómo recupero mi número Claro?

Principiante

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Como puedo recuperar mi numero prepago d claro 972285687

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Como puedo recuperar mi numero prepago d claro 972285687

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Como puedo recuperar mi numero prepago d claro 972285687

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¿Cómo recupero mi número Claro?","moderationData":{"__ref":"ModerationData:moderation_data:18997"},"body":"

Hola, Rudyt.

Para recuperar tu número debes acercarte a un Centro de Atención al Cliente debido a que tienes que pasar la validación biométrica, ahora por disposición de Osiptel desde el 12 de enero 2023 deberá de transcurrir 4 horas para que se realice la activación y asignación del nuevo SIM, con la finalidad de asegurar que la solicitud fue realizada por el titular del servicio, ahora también desde el 31 de marzo 2023 al momento de solicitar la resposición de tu chip te van a pedir tu contraseña única, para tener más detalle ingresa en el siguiente artículo de la Comunidad aquí.

Desde el app Mi Claro, puedes agendar una cita al Cac y evitar las colas.

¡Saludos!

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Hola, .

Desde el app Mi Claro, puedes agendar una cita al Cac y evitar las colas.

¡Saludos!

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Hola amigo,

Te cuento que en la tienda online de Claro puedes solicitar la reposición de tu chip perdido, solo tienes que entrar aquí: https://tiendaclaro.pe/equipo/28059/claro/chip-claro-

Te lo recomiendo porque yo he hecho compras anteriormente y no solo de chips, sino también de equipos y accesorios, pero eso sí, tienes que pagar el costo de delivery y esperar la llamada del asesor que te indicará el tiempo en el que estará llegando luego de la coordinación que normalmente es en 24 horas.

Cuando tengas tu chip en la mano tienes que activarlo en la app Activa tu Chip, por acá te dejaré un enlace dónde encontrarás varios videos de diferentes modalidades de activación, elige el tuyo y sigue los pasos: https://www.claro.com.pe/personas/movil/activa-chip/

Me olvidaba, también puedes activar tu chip en Tambo, Oxxo, Tottus, Candy y más!

Saludos.

","body@stringLength":"1628","rawBody":"

Hola amigo,

Te cuento que en la tienda online de Claro puedes solicitar la reposición de tu chip perdido, solo tienes que entrar aquí: https://tiendaclaro.pe/equipo/28059/claro/chip-claro-

Me olvidaba, también puedes activar tu chip en Tambo, Oxxo, Tottus, Candy y más!

Saludos.

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