Deseo orientación para portar de Movistar a Claro.
Tengo 14 años en Movistar en un plan de S/150, pero la señal de Movistar cada día empeora, es por eso que deseo portar.
También tengo alguna...
Sí, por ejemplo, si tienes la línea bloqueada/cancelada en tu actual operador, si tienes deudas en Claro no podrás portar a Claro.
Ahora, si por a o b te vas de Movistar dejando montos pendientes de pago y te vas a Claro, lo que hace Movistar es interrumpir ese proceso hasta que saldes las cuentas con ellos.
Otros motivos podría ser si otra persona que no es el titular lo está solicitando o por uso prohibido de la línea. Esos son algunos de los escenarios más comunes y reales.
¿Cuántas veces puedo portar mi número?
Tranqui, no hay límite, solo asegúrate de que tengas 1 mes en un operador, con ese tiempo ya podrás cambiarte cuando quieras.
¿Quién puede solicitar la portabilidad?
La portabilidad la debe solicitar el mismo titular porque tendrá que pasar la validación biométrica.
Si ya porté mi número, ¿puedo volver a solicitar otra vez la porta?
Si portarte tu número a otro operador que no sea Claro, puedes volver a solicitar la portabilidad pasado los 30 días ya que es uno de los requisitos.
Si te animas a portar puedes llamar al 0 800 00 200.
Quiero cambiarme a un plan Claro por situaciones de Libia Movistar no llega muy bien y es lento aun estando en el centro con decir que no puedo mirar vídeos en HD y eso que cuento con un móvil 4g Motorola el plus, pero quisiera saber cómo me cambio si me cobrarán alguna penalización o algo por el estilo ya que recién llego 5 días con el plan y mi disgusto es enorme.
Para realizar el trámite de portabilidad , lo puedes hacer por el siguiente LINK o caso contrario llamar al *200 para que te puedan ayudar, ten en cuenta lo siguientes puntos.
Debes ser titular de la línea a portar (si tienes una línea prepago* y no estás seguro de ser titular de la línea, envía un SMS al 300 con tu número de DNI o RUC).
Presentar una copia del DNI o carta poder con firma legalizada por notario público.
No tener menos de 2 meses desde la última portación.
No tener el servicio suspendido por deuda, mandato judicial, declaración de insolvencia o por uso indebido del servicio.
No estar dado de baja más de 30 días.
El trámite actualmente dura máximo 1 día. Solo para casos de clientes especiales la portabilidad se ejecutará en un plazo máximo de 4 días calendario (abonados que cuenten con un contrato de prestación de servicios que incluye más de diez (10) números telefónicos).
El servicio será interrumpido sólo al momento de cambio de operador que dura máximo 3 horas, y se realizará en horas de la madrugada.
Si la solicitud procede te informaremos inmediatamente que podrás ser parte de la familia Claro.
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puedo portar a Claro?","id":"message:5340","revisionNum":5,"repliesCount":13,"author":{"__ref":"User:user:11337"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:5340"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5340"},"body@stripHtml({\"truncateLength\":200})":" Deseo orientación para portar de Movistar a Claro. \n \n Tengo 14 años en Movistar en un plan de S/150, pero la señal de Movistar cada día empeora, es por eso que deseo portar. \n También tengo alguna...","body@stringLength":"613","rawBody":"
Deseo orientación para portar de Movistar a Claro.
\n
\n
Tengo 14 años en Movistar en un plan de S/150, pero la señal de Movistar cada día empeora, es por eso que deseo portar.
\n
También tengo algunas dudas y espero que me puedan ayudar.
¿La portabilidad tiene costo? ¿La empresa se puede negar a mi portabilidad? ¿Cuántas veces puedo portar mi número? ¿Quién puede solicitar la portabilidad? Si ya porté mi número, ¿puedo volver a solicitar otra vez la porta?
Como se dan cuenta, antes de hacer algo, siempre quiero estar bien informado, espero su ayuda. Gracias.
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¿Cómo puedo cambiar de otro operador a Claro?
","body@stringLength":"52","rawBody":"
¿Cómo puedo cambiar de otro operador a Claro?
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Quiero cambiarme a un plan Claro por situaciones de Libia Movistar no llega muy bien y es lento aun estando en el centro con decir que no puedo mirar vídeos en HD y eso que cuento con un móvil 4g Motorola el plus, pero quisiera saber cómo me cambio si me cobrarán alguna penalización o algo por el estilo ya que recién llego 5 días con el plan y mi disgusto es enorme.
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Quiero cambiarme a un plan Claro por situaciones de Libia Movistar no llega muy bien y es lento aun estando en el centro con decir que no puedo mirar vídeos en HD y eso que cuento con un móvil 4g Motorola el plus, pero quisiera saber cómo me cambio si me cobrarán alguna penalización o algo por el estilo ya que recién llego 5 días con el plan y mi disgusto es enorme.
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Hola!
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Te ayudo por partes, no te preocupes.
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¿La portabilidad tiene costo?
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No tiene costo en ningún operador
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¿La empresa se puede negar a mi portabilidad?
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Sí, por ejemplo, si tienes la línea bloqueada/cancelada en tu actual operador, si tienes deudas en Claro no podrás portar a Claro.
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Ahora, si por a o b te vas de Movistar dejando montos pendientes de pago y te vas a Claro, lo que hace Movistar es interrumpir ese proceso hasta que saldes las cuentas con ellos.
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Otros motivos podría ser si otra persona que no es el titular lo está solicitando o por uso prohibido de la línea. Esos son algunos de los escenarios más comunes y reales.
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¿Cuántas veces puedo portar mi número?
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Tranqui, no hay límite, solo asegúrate de que tengas 1 mes en un operador, con ese tiempo ya podrás cambiarte cuando quieras.
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¿Quién puede solicitar la portabilidad?
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La portabilidad la debe solicitar el mismo titular porque tendrá que pasar la validación biométrica.
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Si ya porté mi número, ¿puedo volver a solicitar otra vez la porta?
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Si portarte tu número a otro operador que no sea Claro, puedes volver a solicitar la portabilidad pasado los 30 días ya que es uno de los requisitos.
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Si te animas a portar puedes llamar al 0 800 00 200.
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Un gusto ayudarte.
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¡Saludos!
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Para realizar el trámite de portabilidad , lo puedes hacer por el siguiente LINK o caso contrario llamar al *200 para que te puedan ayudar, ten en cuenta lo siguientes puntos.
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Debes ser titular de la línea a portar (si tienes una línea prepago* y no estás seguro de ser titular de la línea, envía un SMS al 300 con tu número de DNI o RUC).
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Presentar una copia del DNI o carta poder con firma legalizada por notario público.
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No tener menos de 2 meses desde la última portación.
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No tener el servicio suspendido por deuda, mandato judicial, declaración de insolvencia o por uso indebido del servicio.
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No estar dado de baja más de 30 días.
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El trámite actualmente dura máximo 1 día. Solo para casos de clientes especiales la portabilidad se ejecutará en un plazo máximo de 4 días calendario (abonados que cuenten con un contrato de prestación de servicios que incluye más de diez (10) números telefónicos).
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El servicio será interrumpido sólo al momento de cambio de operador que dura máximo 3 horas, y se realizará en horas de la madrugada.
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Si la solicitud procede te informaremos inmediatamente que podrás ser parte de la familia Claro.
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Saludos.
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