Discusión del foro

Avatar de jzbq00
jzbq00
Principiante
10-04-2021
Resuelto

¿Cómo desbloqueo mi equipo para usarlo en el extranjero con una tarjeta SIM internacional?

Por favor, quisiera saber cómo desbloquear mi equipo de manera internacional  para usarlo en Europa durante unos meses con una tarjeta SIM de allá.

 

¡Gracias!

Desbloqueo de equipo
móvil
  • Avatar de Rofercho
    Rofercho
    15-06-2020

    Hola Alma_1807,

     

    A través de la app de Smart Home, podrás hacer muchas cosas, entiendo que sientes que se están colando a tu wifi, lo que te recomiendo es que generes un cambio de clave desde la app, aquí te dejo el paso a paso:

     

    Ingresa con tus datos de Mi Claro y sigue la siguiente ruta: Soluciones > Internet

     

    Como puedes ver en la foto, figurará tu servicio y podrás cambiar la contraseña.

     

    WhatsApp Image 2021-08-10 at 13.44.22.jpeg

     

    Lo genial de esta app es que también puedes realizar el reinicio de tus decos y routers, solución de inconvenientes con el control remoto y vídeo tutoriales para el uso de Claro Hogar. 

     

    Y listo, de esta forma podrás estar más tranquilo.

     

    Espero haberte ayudado.

     

    Muchas gracias.

2 Respuestas

Ordenar por
  • Avatar de rcml1980
    rcml1980
    Leyenda
    10-04-2021

    Hola jzbq00, te comento que los equipos vienen liberados desde el 2 de enero del 2015, por el cual ya pueden ser utilizados en otros operadores siempre y cuando sea compatible con la banda de otro operador nacional o internacional.

     

    Si tu equipo fue adquirido antes de la fecha en el cual ya los venden liberados puedes ayudarte con el siguiente enlace para equipos adquiridos en Claro: https://www.claro.com.pe/desbloquea-tu-celular/.

     

    Ahora cuando te encuentres en otro país, como te indique va a depender de que empresa operadora será compatible tu equipo móvil liberado y sobre todo que podría tener algunas restricciones en funcionalidad.

     

    Si tienes algún inconveniente con el desbloqueo puedes escribir por el ClaroBot, para que tengas ayuda de un asesor que necesitas.

  • Avatar de AnthonyJS
    AnthonyJS
    Leyenda
    10-04-2021

    Hola, @jzbq00, ¿qué tal?

     

    Los teléfonos actuales vienen liberados desde el 2015 en adelante, solo debes encontrarte con cobertura en el lugar donde te encuentres y que tu móvil funcione con esa banda.

     

    ¡No pasa nada! Solo busca en Google las bandas de tu equipo y las bandas que operan allá en Europa a ver que operador es compatible.

    Si tu móvil es de los que venían bloqueados por el operador, puedes liberarlo en la página de Claro: https://www.claro.com.pe/desbloquea-tu-celular/ 

     

    También puedes acercarte de manera presencial. 

     

    ¡Saludos! 

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Por favor, quisiera saber cómo desbloquear mi equipo de manera internacional  para usarlo en Europa durante unos meses con una tarjeta SIM de allá.

\n

 

\n

¡Gracias!

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Por favor, quisiera saber cómo desbloquear mi equipo de manera internacional  para usarlo en Europa durante unos meses con una tarjeta SIM de allá.

\n

 

\n

¡Gracias!

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favor, quisiera saber cómo desbloquear mi equipo de manera internacional  para usarlo en Europa durante unos meses con una tarjeta SIM de allá. \n   \n 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¿Cómo desbloqueo mi equipo para usarlo en el extranjero con una tarjeta SIM internacional?","moderationData":{"__ref":"ModerationData:moderation_data:65141"},"body":"

Hola jzbq00, te comento que los equipos vienen liberados desde el 2 de enero del 2015, por el cual ya pueden ser utilizados en otros operadores siempre y cuando sea compatible con la banda de otro operador nacional o internacional.

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Si tu equipo fue adquirido antes de la fecha en el cual ya los venden liberados puedes ayudarte con el siguiente enlace para equipos adquiridos en Claro: https://www.claro.com.pe/desbloquea-tu-celular/.

\n

 

\n

Ahora cuando te encuentres en otro país, como te indique va a depender de que empresa operadora será compatible tu equipo móvil liberado y sobre todo que podría tener algunas restricciones en funcionalidad.

\n

 

\n

Si tienes algún inconveniente con el desbloqueo puedes escribir por el ClaroBot, para que tengas ayuda de un asesor que necesitas.

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Hola, @jzbq00, ¿qué tal?

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\n

Los teléfonos actuales vienen liberados desde el 2015 en adelante, solo debes encontrarte con cobertura en el lugar donde te encuentres y que tu móvil funcione con esa banda.

\n

 

\n

¡No pasa nada! Solo busca en Google las bandas de tu equipo y las bandas que operan allá en Europa a ver que operador es compatible.

\n

Si tu móvil es de los que venían bloqueados por el operador, puedes liberarlo en la página de Claro: https://www.claro.com.pe/desbloquea-tu-celular/ 

\n

 

\n

También puedes acercarte de manera presencial. 

\n

 

\n

¡Saludos! 

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