Discusión del foro

Principiante

24-07-2021

Resuelto

Problemas con Claro Video

Problemas con Claro Vídeo, ya borre la caché y reinstale la app, pero me sale igual el mismo error, acabo de volver a usar Claro por esta aplicación, pero de seguir así volveré al antiguo operador.

claro video

error

ForesAmb_12_03

Maestro

24-07-2021

Sería importante mencionar cual es el mensaje de error. Quizás es un problema del equipo. Pues te recomiendo usar claro video web. https://www.clarovideo.com/peru/landing

ForesAmb_12_03

Maestro

25-07-2021

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Hola RMiguel1,

¿Cuál es el mensaje del error? ¿Intentaste usar Claro Video por la Web? Si estás intentando acceder desde tu celular, te recomiendo hacerlo desde una PC. También sería bueno que verifiques si tienes la última actualización, eso es súper importante. Si aun así no funciona te sugiero comunicarte con un asesor a través del ClaroBot para que puedan ayudarte.

Espero que te ayuden, saludos.

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Sería importante mencionar cual es el mensaje de error. Quizás es un problema del equipo. Pues te recomiendo usar claro video web. https://www.clarovideo.com/peru/landing

","body@stringLength":"287","rawBody":"

Sería importante mencionar cual es el mensaje de error. Quizás es un problema del equipo. Pues te recomiendo usar claro video web. https://www.clarovideo.com/peru/landing

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