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EISBERT
Principiante
07-07-2023
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HOLA CÓMO PUEDO SUSCRIBIRME A CLARO VIDEO

TENGO MI LÍNEA POST PAGO CON EL PLAN MAX 29 TENGO DERECHO A USAR CLARO VIDEO PERO LE DOY SUSCRIBIRME Y NO ME LO PERMITE. ESPERO TODA AYUDA GRACIAS

 

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  • Avatar de Owlcute9607
    Owlcute9607
    Principiante
    07-07-2023

    Posiblemente sea una falla general. Puede intentarlo nuevamente o llamar a claro para un soporte 

  • Avatar de rcml1980
    rcml1980
    Leyenda
    07-07-2023

    Hola EISBERT 

     

    Buscando en la Comunidad encontré una respuesta y un artículo que sé que te ayudaran a poder suscribirte de manera fácil y sencilla, solo tienes que seguir todos los pasos indicados. Te dejo los links para que puedas revisarlo:

     

    1. bit.ly/Cl4ro_comopuedoregistrarClaroVideo 

    2. bit.ly/HablemosdeClaroVideo 

     

    Aquí podrás encontrar más información: https://www.clarovideo.com/faqs 

     

    Espero te sean de mucha ayuda, recuerda que si sigues presentando el mismo problema y no te permite registrarte, comunícate con un asesor a traves de ClaroBot para que puedan ayudarte, quizás sea un problema de actualización de cuenta de correo o reseteen tu cuenta.

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TENGO MI LÍNEA POST PAGO CON EL PLAN MAX 29 TENGO DERECHO A USAR CLARO VIDEO PERO LE DOY SUSCRIBIRME Y NO ME LO PERMITE. ESPERO TODA AYUDA GRACIAS

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HOLA CÓMO PUEDO SUSCRIBIRME A CLARO VIDEO","moderationData":{"__ref":"ModerationData:moderation_data:80461"},"body":"

Posiblemente sea una falla general. Puede intentarlo nuevamente o llamar a claro para un soporte 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"104","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-07-07T12:21:36.659-05:00","lastPublishTime":"2023-07-07T12:21:36.659-05:00","metrics":{"__typename":"MessageMetrics","views":815},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-video/message:80460/message:80461","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:75624":{"__typename":"User","id":"user:75624","uid":75624,"login":"rcml1980","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-17T10:28:13.622-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:75624"},"ModerationData:moderation_data:80462":{"__typename":"ModerationData","id":"moderation_data:80462","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:80462":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:75624"},"id":"message:80462","revisionNum":2,"uid":80462,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-video"},"parent":{"__ref":"ForumTopicMessage:message:80460"},"conversation":{"__ref":"Conversation:conversation:80460"},"subject":"Re: HOLA CÓMO PUEDO SUSCRIBIRME A CLARO VIDEO","moderationData":{"__ref":"ModerationData:moderation_data:80462"},"body":"

Hola EISBERT 

\n

 

\n

Buscando en la Comunidad encontré una respuesta y un artículo que sé que te ayudaran a poder suscribirte de manera fácil y sencilla, solo tienes que seguir todos los pasos indicados. Te dejo los links para que puedas revisarlo:

\n

 

\n

1. bit.ly/Cl4ro_comopuedoregistrarClaroVideo 

\n

2. bit.ly/HablemosdeClaroVideo 

\n

 

\n

Aquí podrás encontrar más información: https://www.clarovideo.com/faqs 

\n

 

\n

Espero te sean de mucha ayuda, recuerda que si sigues presentando el mismo problema y no te permite registrarte, comunícate con un asesor a traves de ClaroBot para que puedan ayudarte, quizás sea un problema de actualización de cuenta de correo o reseteen tu cuenta.

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