Discusión del foro

Segund0-vidal12

Profesional

13-10-2021

Resuelto

¿Por qué me bota error de contraseña cuando quiero iniciar sesión en Claro Video?

Leyenda

13-10-2021

Hola,

¿Has colocado tu contraseña correctamente? Capaz lo estás ingresando erróneamente.

Recuerda que cuando te creas una cuenta en Claro Video, debes verificar que hayas utilizados mayúsculas y minúsculas, al menos un número y que sea mayor a 8 caracteres.

De lo contrario, lo mejor será que restaures tu contraseña o de lo contrario te comuniques con un asesor a través del ClaroBot para que puedan ayudarte.

Saludos.

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¿Por qué me bota error de contraseña cuando quiero iniciar sesión en Claro Video?","moderationData":{"__ref":"ModerationData:moderation_data:71170"},"body":"

Hola,

¿Has colocado tu contraseña correctamente? Capaz lo estás ingresando erróneamente.

Recuerda que cuando te creas una cuenta en Claro Video, debes verificar que hayas utilizados mayúsculas y minúsculas, al menos un número y que sea mayor a 8 caracteres.

De lo contrario, lo mejor será que restaures tu contraseña o de lo contrario te comuniques con un asesor a través del ClaroBot para que puedan ayudarte.

Saludos.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2021-10-13T11:24:22.189-05:00","lastPublishTime":"2022-06-28T12:47:16.056-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1150},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-video/message:71169/message:71170","readOnly":false,"editFrozen":false,"body@stringLength":"919","rawBody":"

Hola,

¿Has colocado tu contraseña correctamente? Capaz lo estás ingresando erróneamente.

Recuerda que cuando te creas una cuenta en Claro Video, debes verificar que hayas utilizados mayúsculas y minúsculas, al menos un número y que sea mayor a 8 caracteres.

De lo contrario, lo mejor será que restaures tu contraseña o de lo contrario te comuniques con un asesor a través del ClaroBot para que puedan ayudarte.

Saludos.

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