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TopLine
Profesional
15-05-2019
Resuelto

Quiero cambiar mi plan en mi internet inalámbrico

Hola comunidad, quiera cambiar mi plan de i Internet porque siento que pago más x menos, ósea tengo dúo con 12megas contratados y pago 85 pero cuando entro a la página oficial de claro dice dúo a 75 con 20 megas, ¿por qué claro no me da esa promoción?

cambio de plan
hogar
ifi

3 Respuestas

Ordenar por
  • Avatar de Claudi3103
    Claudi3103
    Leyenda
    15-05-2019

    Hola, TopLine 

     

    Eso es debido a que los planes se encuentran actualizando, si deseas solicitar una migración de plan con los beneficios con los que Claro cuenta en estos momentos, solo debes comunicarte al 0-800-00-200 y realizar el cambio respectivo. 

     

    Espero haber podido ayudarte, no olvides de aceptar mi respuesta como solución aceptada y regalarme un like 

     

    ¡Cuídate! 

     

    Goku3103

  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    15-05-2019

     

     

    Saludos no olvides de darme un like (Kudo)

     

  • Avatar de HAGUZ
    HAGUZ
    Leyenda
    15-05-2019
    TopLine

    La oferta de 20Mbps a 75 soles está en la página web de claro en el siguiente enlace:

    http://www.claro.com.pe/personas/hogar/moderniza-tu-internet-fijo/2play-3play/?gclid=CjwKCAjw8e7mBRBsEiwAPVxxiJ5DcJfeLef-KXx8eKWzytLmFl5555Pd6mMvGp2h5c2oPqvMfZQFaBoCPOEQAvD_BwE#2play

    Le recomiendo llamar desde su teléfono fijo al 123 para realizar el cambio.

    También puede llamar al 080000123 desde cualquier móvil de claro.

    ¡No olvide darme un Like/Kudo!
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Hola comunidad, quiera cambiar mi plan de i Internet porque siento que pago más x menos, ósea tengo dúo con 12megas contratados y pago 85 pero cuando entro a la página oficial de claro dice dúo a 75 con 20 megas, ¿por qué claro no me da esa promoción?

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Hola comunidad, quiera cambiar mi plan de i Internet porque siento que pago más x menos, ósea tengo dúo con 12megas contratados y pago 85 pero cuando entro a la página oficial de claro dice dúo a 75 con 20 megas, ¿por qué claro no me da esa promoción?

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Quiero cambiar mi plan en mi internet inalámbrico","moderationData":{"__ref":"ModerationData:moderation_data:20245"},"body":"

Hola, TopLine 

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Eso es debido a que los planes se encuentran actualizando, si deseas solicitar una migración de plan con los beneficios con los que Claro cuenta en estos momentos, solo debes comunicarte al 0-800-00-200 y realizar el cambio respectivo. 

\n

 

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Espero haber podido ayudarte, no olvides de aceptar mi respuesta como solución aceptada y regalarme un like 

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¡Cuídate! 

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\n

Goku3103

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-05-15T12:57:59.430-05:00","lastPublishTime":"2020-08-20T13:11:36.637-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":4523},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:20243/message:20245","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:57152":{"__typename":"User","id":"user:57152","uid":57152,"login":"Stormspirt","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-12-21T14:37:43.113-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS01NzE1Mi05MzM1aTlFOTAyRkY4QUM0OUIzOEE"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:57152"},"ModerationData:moderation_data:20263":{"__typename":"ModerationData","id":"moderation_data:20263","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:20263":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:57152"},"id":"message:20263","revisionNum":1,"uid":20263,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:20243"},"conversation":{"__ref":"Conversation:conversation:20243"},"subject":"Re: Quiero cambiar mi plan en mi internet inalámbrico","moderationData":{"__ref":"ModerationData:moderation_data:20263"},"body":"

Hola TopLine  

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Aqui te dejo los numeros a contactarte del area de atencion al cliente para las solicitudes postventa como es el cambio de plan que solicitas, recuerda siempre hay nuevas actualizacions, claro los publica mediante la web u otrosw medios y tu puedes comunicarte para poder realizarlo.

\n

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Saludos no olvides de darme un like (Kudo)

\n

 

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La oferta de 20Mbps a 75 soles está en la página web de claro en el siguiente enlace:

http://www.claro.com.pe/personas/hogar/moderniza-tu-internet-fijo/2play-3play/?gclid=CjwKCAjw8e7mBRBsEiwAPVxxiJ5DcJfeLef-KXx8eKWzytLmFl5555Pd6mMvGp2h5c2oPqvMfZQFaBoCPOEQAvD_BwE#2play

Le recomiendo llamar desde su teléfono fijo al 123 para realizar el cambio.

También puede llamar al 080000123 desde cualquier móvil de claro.

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