Hola, he estado teniendo problemas con el Ping de fornite los ms aumentaron de un día para otro he averiguado por Atención al Cliente y me dicen que es un problema del juego, me quedé con la duda e investigué. Mi tía que vive arriba mío tiene Movistar de 30 megas le pedí que me prestara su internet, lo conecté y empecé a jugar con 100 90 de ms y cuando pongo el internet de Claro me da 180 de ms. Incluso conecté mi celular Entel a mi PS4 y me iba aún mejor con un ping de 70-80. Entonces volví a llamar a Atención al Cliente de Claro y no tengo respuesta hasta ahora, me dicen que ellos no pueden hacer nada, me reinician el módem y cambian configuraciones pero sigue igual. Me dijeron que espere unos días, esperé una semana y sigue igual, osea son 30 megas que tengo y yo trabajo de streamer en Twitch y no puedo jugar a Fortnite, tengo que estar jugando juegos de historia porque no puedo jugar con ese Ping es imposible.
Necesito una respuesta a mi problema y una solución, y otra cosa, Claro se conecta con Usa East y Movistar tiene 2 servidores que son Brasil y Usa East, cuando pongo brasil en Claro me bota 250 y eso es poco porque aumenta. Por favor, necesito una solución.
Gracias espero respuestas no es problema del juego es con los servidores de Claro. He averiguado y leído muchos post que tiene el mismo problema con Claro.
Me va igual bro tenia 12 de velocida y me iva a 220 en brasil y en NA a 99 a 110 lo subi a 20mg de velocidad pero es peor en NA ahora va ah 150 o 160 y en brazil de ms sale 154 la primera partida se juega a 150 pero despues va a 250 y asi no baja de eso pense q solo era problema mio o de mi ps4 llamare a atención al cliente a ver que dicen
Yo tuve un problema similar con servidores EA de PS4, luego de reclamar e investigar encontré 2 soluciones:
1 conectarse vía red (cable) 2 cambio de módem
Ambas soluciones me funcionaron, pero hay una razón que desconozco, que hace que los módems no permitan conectarse a los servidores de los video juegos. Te aconsejo que realices algunas de las alternativas que te señalo.
Cuando tuve mi problema el área de servicio al cliente me decía lo mismo de cambiarme a Claro Empresas, está área no es la más capacitada para este problema, hay una especializada en tecnología que fue la que me atendió a mi, te cometo por ahí puedes encontrar una solución. Lo otro es que te cambien el módem que es lo que al final resultó ante mi problema. Suerte en este inconveniente y qué encuentres la mejor solución lo antes posible.
Estoy conectado por cable de red a mi ps4 no hay solicion es problema de los servidores de claro no del juego yo eh probado otro internet movstar y me da 2 servidores y a 90 o 85 de ping el probloema es claro y ahora me piden que me pase a claro corporativo pero yo no tengo ruc CLARO NO SIRVE PARA LOS JUEGOS.
A MI TAMBIEN ME PASA LO MISMO Y SOY YOUTUBER Y STREAMER . ANTES ME IBA A 90 -100 PING Y AHORA ME VA 140-160 Y SOY DE PC TENGO EL INTERNET CON CABLE Y IGUAL . CREO QUE ES PROBLEMA DE CLARO , SI ES ASI NO DUDARE EN CAMBIARME A MOVISTAR
Hola amigo que tal yo llevo experimentando este problema pero lo mas preocupante es que no tengo otra opcion de pasarme a otro operador si encuentras una solucion por favor me la pases buena suerte tambien soy you tube en faceboock un abrazo
Hola yo soy de bolibia y yo siempre juego a fornite en servidor de brasil a 80 metros y ahora estoy en eeuu costa este a 180 m no se por que y es imposible jugar ya reclame a epic y me dijeron que era fallo del juego pero alguien me puede ayudar?
Recuerda que te estás comunicando a la Comunidad Claro Perú. En caso te encuentres presentando inconvenientes con tu servicio, te sugiero que puedas comunicarte al número de atención de tu servicio y solicitar una revisión, ya que algunas veces el lugar dónde te encuentras puede que esté presentando alguna falla que dificulte la conexión.
Sea de cualquier parte del mundo aveces los servidores no estan al 100 % disponibles , para cada region, te recomiendo buscar un servidor bueno mediante un exploits y realizando el pineo correspondiente, ya que el problema no es del proveedor , siempre en cuando ya tengas tu ip publica,
Otro es usar Outfox el cual establece un proxy UDP con los servidores y disminuye la latencia y el ping , dentro de su desarrollo esta incluido fortnite
Cualquier duda para poder seguir ayudandote escribeme por este medio
Hola, yo cuento con el servicio del Claro Internet por más de 8 años y cuando subí al plan de 30MB me cambiaron 3 veces de router para ello como has de saber siempre en el horario de 6pm a 9pm tendras ciertos tropiezos en la velocidad por ser una hora saturada, para ello cuento con una app llamada "speed test"donde tengo un historial de bajada y subida en mi red, para ello mi historial permitió que en la visita técnica pudieran cambiarme los routers pues la última vez que lo hicieron fue uno mucho mejor y ya tengo meses sin tener problema. Te recomiendo tener tu historial de velocidad eso ayuda mucho al momento de reclamar ya que el problema es: 1 router 2 hora saturada 3 porque también realizan confecciones clandestinas que afectan a los demas 4 el tipo de cable
Broder segun lo investigado es problema de claro por lo cual solo hay que esperar que fortnite tire unos server pa bajo. Antes con movistar tenia 80-10 de ping pero 1/5 partidas se me salia xd
Se que desde la actualización de julio pasado, mucha gente se queja del LAG, teniendo diferentes proveedores de internet con procesadores y placas niveles pro.
Creo que debriamos averiguar cuál proveedor de internet nos va mejor, pero minimizar los problemas a cero que nos dan los juegos depende de los servidores de estas empresas de videojuegos. En mi caso la mayoría de veces que juego en línea, sea el juego que sea existe un problema y sobretodo en juegos donde hay tanta gente,
Si ya sabes que tu problema es el proveedor de internet, creo que estas más cerca de la solucion.
Hola gente. alguien pudo solucionar su problema con la alta latencia con servidores de Brasil? a mí en xbox one me da un ping arriba de 250 ms y es imposible jugar on-line.
Para este problema encontre una solucion pero claro aun todavia no libera los IPV6 en los router pero ya sera pronto lo cual muchos de estos servidores ya estrab trabajando con este nuevo protocolo lo cual nos ddificulta como gamers, pero ya se viene ahi ya nos olvidaremos del IPV4
Otra solucion que me facilito tambien fue activar la DMZ lo cual funciono realizando una VPN interna entre mi pc y router , si desean como realizarlo escribeme para poder ayudarte
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Hola, he estado teniendo problemas con el Ping de fornite los ms aumentaron de un día para otro he averiguado por Atención al Cliente y me dicen que es un problema del juego, me quedé con la duda e investigué. Mi tía que vive arriba mío tiene Movistar de 30 megas le pedí que me prestara su internet, lo conecté y empecé a jugar con 100 90 de ms y cuando pongo el internet de Claro me da 180 de ms. Incluso conecté mi celular Entel a mi PS4 y me iba aún mejor con un ping de 70-80. Entonces volví a llamar a Atención al Cliente de Claro y no tengo respuesta hasta ahora, me dicen que ellos no pueden hacer nada, me reinician el módem y cambian configuraciones pero sigue igual. Me dijeron que espere unos días, esperé una semana y sigue igual, osea son 30 megas que tengo y yo trabajo de streamer en Twitch y no puedo jugar a Fortnite, tengo que estar jugando juegos de historia porque no puedo jugar con ese Ping es imposible.
\n
\n
Necesito una respuesta a mi problema y una solución, y otra cosa, Claro se conecta con Usa East y Movistar tiene 2 servidores que son Brasil y Usa East, cuando pongo brasil en Claro me bota 250 y eso es poco porque aumenta. Por favor, necesito una solución.
\n
\n
Gracias espero respuestas no es problema del juego es con los servidores de Claro. He averiguado y leído muchos post que tiene el mismo problema con Claro.
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Hola, he estado teniendo problemas con el Ping de fornite los ms aumentaron de un día para otro he averiguado por Atención al Cliente y me dicen que es un problema del juego, me quedé con la duda e investigué. Mi tía que vive arriba mío tiene Movistar de 30 megas le pedí que me prestara su internet, lo conecté y empecé a jugar con 100 90 de ms y cuando pongo el internet de Claro me da 180 de ms. Incluso conecté mi celular Entel a mi PS4 y me iba aún mejor con un ping de 70-80. Entonces volví a llamar a Atención al Cliente de Claro y no tengo respuesta hasta ahora, me dicen que ellos no pueden hacer nada, me reinician el módem y cambian configuraciones pero sigue igual. Me dijeron que espere unos días, esperé una semana y sigue igual, osea son 30 megas que tengo y yo trabajo de streamer en Twitch y no puedo jugar a Fortnite, tengo que estar jugando juegos de historia porque no puedo jugar con ese Ping es imposible.
\n
\n
Necesito una respuesta a mi problema y una solución, y otra cosa, Claro se conecta con Usa East y Movistar tiene 2 servidores que son Brasil y Usa East, cuando pongo brasil en Claro me bota 250 y eso es poco porque aumenta. Por favor, necesito una solución.
\n
\n
Gracias espero respuestas no es problema del juego es con los servidores de Claro. He averiguado y leído muchos post que tiene el mismo problema con Claro.
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Lentitud en video juego - FORTNITE LAG","moderationData":{"__ref":"ModerationData:moderation_data:16313"},"body":"Te recomiendo que pidas con él área de tecnología, en servicio al cliente desconocen del tema. Suerte.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"103","kudosSumWeight":1,"repliesCount":0,"postTime":"2018-10-22T11:35:16.318-05:00","lastPublishTime":"2018-10-22T11:35:16.318-05:00","metrics":{"__typename":"MessageMetrics","views":40194},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:15887/message:16313","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:15900":{"__typename":"ModerationData","id":"moderation_data:15900","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:15900":{"__typename":"AcceptedSolutionMessage","uid":15900,"id":"message:15900","revisionNum":2,"author":{"__ref":"User:user:47514"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:15887"},"conversation":{"__ref":"Conversation:conversation:15887"},"subject":"Re: Lentitud en video juego - FORTNITE LAG","moderationData":{"__ref":"ModerationData:moderation_data:15900"},"body":"
Hola Rodrigo
Yo tuve un problema similar con servidores EA de PS4, luego de reclamar e investigar encontré 2 soluciones:
1 conectarse vía red (cable) 2 cambio de módem
Ambas soluciones me funcionaron, pero hay una razón que desconozco, que hace que los módems no permitan conectarse a los servidores de los video juegos. Te aconsejo que realices algunas de las alternativas que te señalo.
Espero que te sea de ayuda mi experiencia.
Saludos
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2018-09-19T18:02:06.973-05:00","lastPublishTime":"2020-02-21T11:08:32.226-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":40588},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:15887/message:15900","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:15946"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwy","node":{"__ref":"ForumReplyMessage:message:15943"}}]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:15946":{"__typename":"ModerationData","id":"moderation_data:15946","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:15946":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:47514"},"id":"message:15946","revisionNum":1,"uid":15946,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"AcceptedSolutionMessage:message:15900"},"conversation":{"__ref":"Conversation:conversation:15887"},"subject":"Re: Lentitud en video juego - FORTNITE LAG","moderationData":{"__ref":"ModerationData:moderation_data:15946"},"body":"Hola Rodrigo
Cuando tuve mi problema el área de servicio al cliente me decía lo mismo de cambiarme a Claro Empresas, está área no es la más capacitada para este problema, hay una especializada en tecnología que fue la que me atendió a mi, te cometo por ahí puedes encontrar una solución. Lo otro es que te cambien el módem que es lo que al final resultó ante mi problema. Suerte en este inconveniente y qué encuentres la mejor solución lo antes posible.
Saludos","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":3,"repliesCount":0,"postTime":"2018-09-24T11:41:16.348-05:00","lastPublishTime":"2018-09-24T11:41:16.348-05:00","metrics":{"__typename":"MessageMetrics","views":40439},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:15887/message:15946","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:15943":{"__typename":"ModerationData","id":"moderation_data:15943","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:15943":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:50072"},"id":"message:15943","revisionNum":1,"uid":15943,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"AcceptedSolutionMessage:message:15900"},"conversation":{"__ref":"Conversation:conversation:15887"},"subject":"Re: Lentitud en video juego - FORTNITE LAG","moderationData":{"__ref":"ModerationData:moderation_data:15943"},"body":"
Estoy conectado por cable de red a mi ps4 no hay solicion es problema de los servidores de claro no del juego yo eh probado otro internet movstar y me da 2 servidores y a 90 o 85 de ping el probloema es claro y ahora me piden que me pase a claro corporativo pero yo no tengo ruc CLARO NO SIRVE PARA LOS JUEGOS.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2018-09-24T00:17:19.390-05:00","lastPublishTime":"2018-09-24T00:17:19.390-05:00","metrics":{"__typename":"MessageMetrics","views":40442},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:15887/message:15943","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:58464":{"__typename":"User","id":"user:58464","uid":58464,"login":"htttttttttttttt","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-01-06T20:36:27.829-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:58464"},"ModerationData:moderation_data:17808":{"__typename":"ModerationData","id":"moderation_data:17808","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:17808":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:58464"},"id":"message:17808","revisionNum":1,"uid":17808,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:15887"},"conversation":{"__ref":"Conversation:conversation:15887"},"subject":"Re: Lentitud en video juego - FORTNITE LAG","moderationData":{"__ref":"ModerationData:moderation_data:17808"},"body":"me pasa lo mismo y ya estoy chato vivo en chile y estoy aburrido de esto","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"72","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-01-06T20:51:14.725-05:00","lastPublishTime":"2019-01-06T20:51:14.725-05:00","metrics":{"__typename":"MessageMetrics","views":39051},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:15887/message:17808","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:60460":{"__typename":"User","id":"user:60460","uid":60460,"login":"iTheYoshii","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-01-30T14:40:26.986-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:60460"},"ModerationData:moderation_data:18106":{"__typename":"ModerationData","id":"moderation_data:18106","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18106":{"__typename":"ForumReplyMessage","uid":18106,"id":"message:18106","revisionNum":1,"author":{"__ref":"User:user:60460"},"readOnly":false,"repliesCount":4,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:15887"},"conversation":{"__ref":"Conversation:conversation:15887"},"subject":"Re: Lentitud en video juego - FORTNITE LAG","moderationData":{"__ref":"ModerationData:moderation_data:18106"},"body":"
A MI TAMBIEN ME PASA LO MISMO Y SOY YOUTUBER Y STREAMER . ANTES ME IBA A 90 -100 PING Y AHORA ME VA 140-160 Y SOY DE PC TENGO EL INTERNET CON CABLE Y IGUAL . CREO QUE ES PROBLEMA DE CLARO , SI ES ASI NO DUDARE EN CAMBIARME A MOVISTAR
ALGUNA SOLUCION???
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Hay un dpto de Tecnología en Claro, ellos arreglaron mi problema, enviaron un técnico y tenían mejores soluciones para mi problema.
te aconsejo que hables con ellos, y según su respuesta veas las alternativas.
saludos
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Y cómo se contacta con ese Departamento de Tecnología?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"56","kudosSumWeight":0,"repliesCount":1,"postTime":"2020-07-08T21:51:44.145-05:00","lastPublishTime":"2020-07-08T21:51:44.145-05:00","metrics":{"__typename":"MessageMetrics","views":3863},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:15887/message:49428","attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:60772":{"__typename":"User","id":"user:60772","uid":60772,"login":"uchihagamer29","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-02-02T21:39:04.870-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:60772"},"ModerationData:moderation_data:18148":{"__typename":"ModerationData","id":"moderation_data:18148","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18148":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:60772"},"id":"message:18148","revisionNum":1,"uid":18148,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumReplyMessage:message:18106"},"conversation":{"__ref":"Conversation:conversation:15887"},"subject":"Re: Lentitud en video juego - FORTNITE LAG","moderationData":{"__ref":"ModerationData:moderation_data:18148"},"body":"
Hola amigo que tal yo llevo experimentando este problema pero lo mas preocupante es que no tengo otra opcion de pasarme a otro operador si encuentras una solucion por favor me la pases buena suerte tambien soy you tube en faceboock un abrazo
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-02-02T21:40:12.266-05:00","lastPublishTime":"2019-02-02T21:40:12.266-05:00","metrics":{"__typename":"MessageMetrics","views":5741},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:15887/message:18148","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:66528":{"__typename":"User","id":"user:66528","uid":66528,"login":"Josecarlos1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-03T17:32:23.285-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:66528"},"ModerationData:moderation_data:19738":{"__typename":"ModerationData","id":"moderation_data:19738","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:33603":{"__typename":"User","id":"user:33603","uid":33603,"login":"Claudi3103","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-02-26T11:33:56.489-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:33603"},"ForumReplyMessage:message:19738":{"__typename":"ForumReplyMessage","uid":19738,"id":"message:19738","revisionNum":1,"author":{"__ref":"User:user:66528"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:15887"},"conversation":{"__ref":"Conversation:conversation:15887"},"subject":"Re: Lentitud en video juego - FORTNITE LAG","moderationData":{"__ref":"ModerationData:moderation_data:19738"},"body":"Hola yo soy de bolibia y yo siempre juego a fornite en servidor de brasil a 80 metros y ahora estoy en eeuu costa este a 180 m no se por que y es imposible jugar ya reclame a epic y me dijeron que era fallo del juego pero alguien me puede ayudar?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2019-05-03T17:34:06.895-05:00","lastPublishTime":"2019-05-03T17:34:06.895-05:00","metrics":{"__typename":"MessageMetrics","views":5477},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:15887/message:19738","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:19749"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwy","node":{"__ref":"ForumReplyMessage:message:19750"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:19749":{"__typename":"ModerationData","id":"moderation_data:19749","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:19749":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:33603"},"id":"message:19749","revisionNum":1,"uid":19749,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumReplyMessage:message:19738"},"conversation":{"__ref":"Conversation:conversation:15887"},"subject":"Re: Lentitud en video juego - FORTNITE LAG","moderationData":{"__ref":"ModerationData:moderation_data:19749"},"body":"
Recuerda que te estás comunicando a la Comunidad Claro Perú. En caso te encuentres presentando inconvenientes con tu servicio, te sugiero que puedas comunicarte al número de atención de tu servicio y solicitar una revisión, ya que algunas veces el lugar dónde te encuentras puede que esté presentando alguna falla que dificulte la conexión.
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Me comentas que tal.
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Saludos.
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Galit.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-05-04T09:36:44.970-05:00","lastPublishTime":"2019-05-04T09:36:44.970-05:00","metrics":{"__typename":"MessageMetrics","views":5474},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:15887/message:19749","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:57152":{"__typename":"User","id":"user:57152","uid":57152,"login":"Stormspirt","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-12-21T14:37:43.113-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS01NzE1Mi05MzM1aTlFOTAyRkY4QUM0OUIzOEE"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:57152"},"ModerationData:moderation_data:19750":{"__typename":"ModerationData","id":"moderation_data:19750","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:19750":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:57152"},"id":"message:19750","revisionNum":1,"uid":19750,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumReplyMessage:message:19738"},"conversation":{"__ref":"Conversation:conversation:15887"},"subject":"Re: Lentitud en video juego - FORTNITE LAG","moderationData":{"__ref":"ModerationData:moderation_data:19750"},"body":"
Sea de cualquier parte del mundo aveces los servidores no estan al 100 % disponibles , para cada region, te recomiendo buscar un servidor bueno mediante un exploits y realizando el pineo correspondiente, ya que el problema no es del proveedor , siempre en cuando ya tengas tu ip publica,
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Otro es usar Outfox el cual establece un proxy UDP con los servidores y disminuye la latencia y el ping , dentro de su desarrollo esta incluido fortnite
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Cualquier duda para poder seguir ayudandote escribeme por este medio
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Saludos :)
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Saludos","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-01-21T00:13:57.956-05:00","lastPublishTime":"2019-01-21T00:13:57.956-05:00","metrics":{"__typename":"MessageMetrics","views":38593},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:15887/message:17995","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:60497":{"__typename":"User","id":"user:60497","uid":60497,"login":"bichoteee","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-01-30T22:52:47.987-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:60497"},"ModerationData:moderation_data:18112":{"__typename":"ModerationData","id":"moderation_data:18112","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:18112":{"__typename":"ForumReplyMessage","uid":18112,"id":"message:18112","revisionNum":1,"author":{"__ref":"User:user:60497"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:15887"},"conversation":{"__ref":"Conversation:conversation:15887"},"subject":"Re: Lentitud en video juego - FORTNITE LAG","moderationData":{"__ref":"ModerationData:moderation_data:18112"},"body":"
Broder segun lo investigado es problema de claro por lo cual solo hay que esperar que fortnite tire unos server pa bajo. Antes con movistar tenia 80-10 de ping pero 1/5 partidas se me salia xd
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Se que desde la actualización de julio pasado, mucha gente se queja del LAG, teniendo diferentes proveedores de internet con procesadores y placas niveles pro.
Creo que debriamos averiguar cuál proveedor de internet nos va mejor, pero minimizar los problemas a cero que nos dan los juegos depende de los servidores de estas empresas de videojuegos. En mi caso la mayoría de veces que juego en línea, sea el juego que sea existe un problema y sobretodo en juegos donde hay tanta gente,
Si ya sabes que tu problema es el proveedor de internet, creo que estas más cerca de la solucion.
Saludos.
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Hola gente. alguien pudo solucionar su problema con la alta latencia con servidores de Brasil? a mí en xbox one me da un ping arriba de 250 ms y es imposible jugar on-line.
saludos
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Para este problema encontre una solucion pero claro aun todavia no libera los IPV6 en los router pero ya sera pronto lo cual muchos de estos servidores ya estrab trabajando con este nuevo protocolo lo cual nos ddificulta como gamers, pero ya se viene ahi ya nos olvidaremos del IPV4
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Otra solucion que me facilito tambien fue activar la DMZ lo cual funciono realizando una VPN interna entre mi pc y router , si desean como realizarlo escribeme para poder ayudarte
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Saludos
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hola amigo, ya tengo habilitado el dmz ahora que mas sigue?
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