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Luismaizzy
Principiante
13-01-2024
Resuelto

Mal ping en fortnite

Hola hace un año que contrate el internet claro y el año pasado me iba de maravilla 80 o 90 de ping eso fue por 2 meses hasta que me fui a Lima a estudiar ahí tenía otra compañía de internet de 100 Mbps era coaxial pero me iba a 90 o 80 y recientemente volví a Arequipa donde mi plan es de 400 Mbps de descarga y 200 Mbps de subida y el ping es de 150 en costa en Lima jugaba en la región de Brasil y acá en Brasil me va a 160 nose cuál puede ser mi solución ya que soy un jugador competitivo y en unos días empiezan los torneos y con ese ping será imposible jugarlos espero una respuesta gracias.

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  • Avatar de Normart
    Normart
    Leyenda
    13-01-2024

    Hola 

    Quizás lo que necesita tu router es un reinicio, intenta desconectandolo de la energía y después de 30 segundos lo vuelves a enchufar.

    Lo otro que puedes hacer es comunicarte a la línea 123 o a través de ClaroBot e indicar tu problema, el agente de Claro hará su análisis y posiblemente envíe un reseteo de los parámetros de tu Internet. 

    Inténtalo y me comentas como te fue.

     

    Dale like y acepta mi solución si ayude a solucionar tu problema.

    Gracias

    • Avatar de Luismaizzy
      Luismaizzy
      Principiante
      13-01-2024

      hola! gracias por responderme ya intente eso varias veces todos los que me contestaron me dijieron que iban a hacer unos cambios para que me valla mejor pero no note mejora alguna hasta mandaron tecnicos a mi domicilio pero nada 

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Hola hace un año que contrate el internet claro y el año pasado me iba de maravilla 80 o 90 de ping eso fue por 2 meses hasta que me fui a Lima a estudiar ahí tenía otra compañía de internet de 100 Mbps era coaxial pero me iba a 90 o 80 y recientemente volví a Arequipa donde mi plan es de 400 Mbps de descarga y 200 Mbps de subida y el ping es de 150 en costa en Lima jugaba en la región de Brasil y acá en Brasil me va a 160 nose cuál puede ser mi solución ya que soy un jugador competitivo y en unos días empiezan los torneos y con ese ping será imposible jugarlos espero una respuesta gracias.

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Hola hace un año que contrate el internet claro y el año pasado me iba de maravilla 80 o 90 de ping eso fue por 2 meses hasta que me fui a Lima a estudiar ahí tenía otra compañía de internet de 100 Mbps era coaxial pero me iba a 90 o 80 y recientemente volví a Arequipa donde mi plan es de 400 Mbps de descarga y 200 Mbps de subida y el ping es de 150 en costa en Lima jugaba en la región de Brasil y acá en Brasil me va a 160 nose cuál puede ser mi solución ya que soy un jugador competitivo y en unos días empiezan los torneos y con ese ping será imposible jugarlos espero una respuesta gracias.

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óptica Internet claro hogar?","conversation":{"__ref":"Conversation:conversation:85844"},"id":"message:85844","revisionNum":1,"uid":85844,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":182171,"login":"cristhian29_29","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":46},"postTime":"2025-04-11T06:55:41.291-05:00","lastPublishTime":"2025-04-11T06:55:41.291-05:00","readOnly":false},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:166585":{"__typename":"User","id":"user:166585","uid":166585,"login":"Normart","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-02T16:55:20.706-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:166585"},"ModerationData:moderation_data:82040":{"__typename":"ModerationData","id":"moderation_data:82040","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:82040":{"__typename":"AcceptedSolutionMessage","uid":82040,"id":"message:82040","revisionNum":2,"author":{"__ref":"User:user:166585"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:82038"},"conversation":{"__ref":"Conversation:conversation:82038"},"subject":"Re: Mal ping en fortnite","moderationData":{"__ref":"ModerationData:moderation_data:82040"},"body":"

Hola 

\n

Quizás lo que necesita tu router es un reinicio, intenta desconectandolo de la energía y después de 30 segundos lo vuelves a enchufar.

\n

Lo otro que puedes hacer es comunicarte a la línea 123 o a través de ClaroBot e indicar tu problema, el agente de Claro hará su análisis y posiblemente envíe un reseteo de los parámetros de tu Internet. 

\n

Inténtalo y me comentas como te fue.

\n

 

\n

Dale like y acepta mi solución si ayude a solucionar tu problema.

\n

Gracias

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hola! gracias por responderme ya intente eso varias veces todos los que me contestaron me dijieron que iban a hacer unos cambios para que me valla mejor pero no note mejora alguna hasta mandaron tecnicos a mi domicilio pero nada 

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