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CECI68
Principiante
05-06-2022
Resuelto

El cable en los televisores no funciona

El cable no funciona, me sale un mensaje que indica: ocurrió algo inesperado, luego que el device no tiene definidos los tipos de streaming que soporta.

avería
hogar
TV

1 Respuesta

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    05-06-2022

    Hola CECI68 te comento respecto a tu pregunta.

     

    Posiblemente se trate de un error en la plataforma o una posible avería, veo que hay varios usuarios que presentan inconvenientes con el servicio.

     

    Te recomiendo reportarlo con un asesor a través del ClaroBot para que puedan validar el estado de tu servicio e indicarte el tiempo aproximado en que lo van a solucionar.

     

    Intenta buscar posibles soluciones con la ayuda del Claro Smart Home, si no lo tienes descárgalo, es muy fácil de utilizar y te ayuda bastante en detectar el problema que presentamos con el servicio.

     

    Te dejo la lista de los routers compatibles:

     

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El cable en los televisores no funciona","moderationData":{"__ref":"ModerationData:moderation_data:76082"},"body":"

Hola CECI68 te comento respecto a tu pregunta.

\n

 

\n

Posiblemente se trate de un error en la plataforma o una posible avería, veo que hay varios usuarios que presentan inconvenientes con el servicio.

\n

 

\n

Te recomiendo reportarlo con un asesor a través del ClaroBot para que puedan validar el estado de tu servicio e indicarte el tiempo aproximado en que lo van a solucionar.

\n

 

\n

Intenta buscar posibles soluciones con la ayuda del Claro Smart Home, si no lo tienes descárgalo, es muy fácil de utilizar y te ayuda bastante en detectar el problema que presentamos con el servicio.

\n

 

\n

Te dejo la lista de los routers compatibles:

\n

 

\n

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