Hola,
Necesito poder hacer reenvio de puertos usando el router. He entrado a la configuración del router y añadido los puertos correspondientes pero parece que no se abren. Cuando entro a https://portchecker.co/ y pruebo los puertos, no me salen habilitados. Servicio al cliente por teléfono no me ha ayudado.
Gracias.
Buenas estuve buscando y encontré esto https://www.redeszone.net/tutoriales/configuracion-puertos/abrir-puerto-tcp-udp-router Ojalá te ayude a resolver tu problema
Hola MANUELSALAZAR.
Entiendo tu problema y veo que ya lo has intentado con ayuda de Atención al Cliente por llamada, lo siguiente que puedes hacer siguiendo el conducto adecuado para solucionar tu problema es solicitar una visita técnica y los técnicos presencialmente lo hagan.
No te recomiendo que manipules la configuración predeterminada del router ya que recuerda que ese equipo está en calidad de préstamo y si sufre algún daño deberás asumir la reparación o en su defecto el valor monetario del equipo.
Te recomiendo seguir la vía segura y adecuada por tu seguridad ya que el abrir puertos que no vienen abiertos de forma predeterminada puede generar que te roben información sensible.
Ten en cuenta mi recomendación.
Saludos 👍
Hola,
\n\n
Necesito poder hacer reenvio de puertos usando el router. He entrado a la configuración del router y añadido los puertos correspondientes pero parece que no se abren. Cuando entro a https://portchecker.co/ y pruebo los puertos, no me salen habilitados. Servicio al cliente por teléfono no me ha ayudado.
\n\n
\n
Gracias.
","body@stringLength":"511","rawBody":"Hola,
\n\n
Necesito poder hacer reenvio de puertos usando el router. He entrado a la configuración del router y añadido los puertos correspondientes pero parece que no se abren. Cuando entro a https://portchecker.co/ y pruebo los puertos, no me salen habilitados. Servicio al cliente por teléfono no me ha ayudado.
\n\n
\n
Gracias.
","kudosSumWeight":2,"postTime":"2024-01-26T17:36:57.319-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Claro Hogar","text":"Claro Hogar","time":"2017-08-25T14:45:25.925-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82192_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1051},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hola, \n \n Necesito poder hacer reenvio de puertos usando el router. He entrado a la configuración del router y añadido los puertos correspondientes pero parece que no se abren. Cuando entro a&...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"ForumReplyMessage:message:82195"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxMHwxNDowLDM5OjF8Mg","node":{"__ref":"AcceptedSolutionMessage:message:82197"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:82192":{"__typename":"Conversation","id":"conversation:82192","solved":true,"topic":{"__ref":"ForumTopicMessage:message:82192"},"lastPostingActivityTime":"2024-01-29T10:36:56.894-05:00","lastPostTime":"2024-01-27T08:43:22.927-05:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:82192":{"__typename":"ModerationData","id":"moderation_data:82192","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:82192_2":{"__typename":"Revision","id":"revision:82192_2","lastEditTime":"2024-01-29T10:36:56.894-05:00"},"CachedAsset:theme:customTheme1-1744273946941":{"__typename":"CachedAsset","id":"theme:customTheme1-1744273946941","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"favicon-32x32-1738769732368.png","imageLastModified":"1738769735168","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"img-logo-comunidad-claro-1710886663704.png","imageLastModified":"1710886665348","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1300px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"3px","borderRadius":"3px","borderRadiusLg":"5px","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"#379FB8","primaryBgHoverColor":"hsl(191.60000000000002, 54%, 45%)","primaryBgActiveColor":"hsl(191.60000000000002, 54%, 43.1%)","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","destructiveTextColor":"var(--lia-bs-primary)","destructiveTextHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px #379FB8, 0 0 0 4px rgba(55, 159, 184, 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"LIGHT","sideContent":"LIGHT","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"#379FB8","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"700","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","defaultMessageFontFamily":"var(--lia-bs-font-family-base)","forumColor":"#E22006","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#31AD5B","blogColor":"#379FB8","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#F26522","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#222222","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#DA272D","secondary":"#333333","bodyText":"#222222","bodyBg":"#FFFFFF","info":"#379FB8","success":"#31AD5B","warning":"#FFD101","danger":"#E22006","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#379FB8","#31AD5B","#F26522","#E22006"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Montserrat","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"24px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"var(--lia-bs-border-radius-sm)","borderRadius":"var(--lia-bs-border-radius)","borderRadiusLg":"var(--lia-bs-border-radius-lg)","formTextMarginTop":"4px","textAreaBorderRadius":"var(--lia-bs-border-radius)","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"#DA272D","hoverColor":"hsl(358, 70.8%, 45.4%)","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Montserrat","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"18px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"16px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/Loading/LoadingDot-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/Loading/LoadingDot-1734021423000","value":{"title":"Cargando..."},"localOverride":false},"CachedAsset:quilt:claroperu.prod:pages/forums/ForumMessagePage:board:caracteristicas-servicios-1744273945028":{"__typename":"CachedAsset","id":"quilt:claroperu.prod:pages/forums/ForumMessagePage:board:caracteristicas-servicios-1744273945028","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":"#E8E8E8","addComponents":["community.widget.breadcrumbWidget"],"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":"var(--lia-bs-gray-300)","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"messages.widget.relatedContentWidget","className":null,"props":null,"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:es_ES-components/common/EmailVerification-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/common/EmailVerification-1734021423000","value":{"email.verification.title":"Requerida verificación de correo electrónico","email.verification.message.update.email":"Para participar en la comunidad, primero debe verificar su dirección de correo electrónico. El correo electrónico de verificación se ha enviado a {email}. Para cambiar su correo electrónico, visite Mis ajustes.","email.verification.message.resend.email":"Para participar en la comunidad, primero debe verificar su dirección de correo electrónico. El correo electrónico de verificación se ha enviado a {email}. Reenviar correo electrónico."},"localOverride":false},"CachedAsset:text:es_ES-pages/forums/ForumMessagePage-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-pages/forums/ForumMessagePage-1734021423000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"No se puede encontrar este mensaje","name":"Página de mensajes del foro","section.message-list.title":"Discusión del foro","archivedMessageTitle":"Este contenido ha sido archivado","section.message-list.description":""},"localOverride":false},"CachedAsset:quiltWrapper:claroperu.prod:Common:1744273890507":{"__typename":"CachedAsset","id":"quiltWrapper:claroperu.prod:Common:1744273890507","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":true,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"700","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"12px","linkBoxShadowHover":"none","backgroundOpacity":1,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"30px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-end","linkColor":"var(--lia-bs-gray-600)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-black)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"EXTERNAL","id":"external-link","url":"/category/como-funciona","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external-link-2","url":"/category/preguntas","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external-link-1","url":"/category/top/blog/articulos","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external-link-3","url":"/category/usuarios","target":"SELF"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":false,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.Footer_custom","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:es_ES-components/common/ActionFeedback-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/common/ActionFeedback-1734021423000","value":{"joinedGroupHub.title":"Bienvenido","joinedGroupHub.message":"Ahora eres miembro de este grupo y estás suscrito a actualizaciones.","groupHubInviteNotFound.title":"Invitación no encontrada","groupHubInviteNotFound.message":"Lo sentimos, no pudimos encontrar tu invitación al grupo. El propietario puede haber cancelado la invitación.","groupHubNotFound.title":"Grupo no encontrado","groupHubNotFound.message":"El grouphub al que intentaste unirte no existe. Puede haber sido eliminado.","existingGroupHubMember.title":"Ya te has unido","existingGroupHubMember.message":"Ya eres miembro de este grupo.","accountLocked.title":"Cuenta bloqueada","accountLocked.message":"Tu cuenta ha sido bloqueada debido a múltiples intentos fallidos. Intenta de nuevo en {lockoutTime} minutos.","editedGroupHub.title":"Cambios guardados","editedGroupHub.message":"Se han actualizado los datos del grupo.","leftGroupHub.title":"Adiós","leftGroupHub.message":"Ya no eres miembro de este grupo y no recibirás actualizaciones.","deletedGroupHub.title":"Eliminado","deletedGroupHub.message":"El grupo ha sido eliminado.","groupHubCreated.title":"Grupo creado","groupHubCreated.message":"{groupHubName} está listo para usarse","accountClosed.title":"Cuenta cerrada","accountClosed.message":"La cuenta ha sido cerrada y serás redirigido a la página principal","resetTokenExpired.title":"El enlace de restablecimiento de contraseña ha caducado","resetTokenExpired.message":"Intenta restablecer tu contraseña de nuevo","invalidUrl.title":"URL no válida","invalidUrl.message":"La URL que estás usando no es reconocida. Verifica tu URL e intenta de nuevo.","accountClosedForUser.title":"Cuenta cerrada","accountClosedForUser.message":"La cuenta de {userName} está cerrada","inviteTokenInvalid.title":"Invitación no válida","inviteTokenInvalid.message":"Tu invitación a la comunidad ha sido cancelada o ha caducado.","inviteTokenError.title":"Error de verificación de invitación","inviteTokenError.message":"La URL que estás utilizando no es reconocida. Verifica tu URL e intenta de nuevo.","pageNotFound.title":"Acceso denegado","pageNotFound.message":"No tienes acceso a esta área de la comunidad o no existe.","eventAttending.title":"Respondido como \"Asistiré\"","eventAttending.message":"Se te notificará cuando haya actividad nueva y se te recordará a medida que se acerque el evento.","eventInterested.title":"Respondido como \"Me interesa\"","eventInterested.message":"Se te notificará cuando haya actividad nueva y se te recordará a medida que se acerque el evento.","eventNotFound.title":"Evento no encontrado","eventNotFound.message":"El evento al que intentaste responder no existe.","redirectToRelatedPage.title":"Mostrando Contenido Relacionado","redirectToRelatedPageForBaseUsers.title":"Mostrando Contenido Relacionado","redirectToRelatedPageForBaseUsers.message":"El contenido al que intentas acceder está archivado","redirectToRelatedPage.message":"El contenido al que intentas acceder está archivado","relatedUrl.archivalLink.flyoutMessage":"El contenido al que intentas acceder está archivado Ver Contenido Archivado"},"localOverride":false},"QueryVariables:TopicReplyList:message:82192:2":{"__typename":"QueryVariables","id":"TopicReplyList:message:82192:2","value":{"id":"message:82192","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:component:custom.widget.Footer_custom-es-es-1744273997964":{"__typename":"CachedAsset","id":"component:custom.widget.Footer_custom-es-es-1744273997964","value":{"component":{"id":"custom.widget.Footer_custom","template":{"id":"Footer_custom","markupLanguage":"HANDLEBARS","style":"* {\n padding: 0;\n margin: 0;\n}\n\nul {\n list-style: none;\n}\n\n.container {\n max-width: 80rem;\n margin: 0 auto;\n padding: 0 1.5rem;\n}\n\n.footer-wrapper {\n padding: 2rem 0;\n background: #000;\n color: #fff;\n .footer-row {\n display: flex;\n flex-wrap: wrap;\n gap: 1rem;\n @media (min-width: 64rem) {\n justify-content: space-between;\n }\n .footer-title {\n display: block;\n color: #fff;\n font-size: 0.875rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n }\n .footer-left,\n .footer-right {\n width: calc(50% - 1rem);\n @media (min-width: 64rem) {\n width: auto;\n }\n }\n .footer-col {\n @media (min-width: 64rem) {\n display: flex;\n justify-content: space-between;\n gap: 6rem;\n }\n .footer-list {\n margin-bottom: 0;\n .footer-item a {\n display: block;\n color: #379fb8;\n font-size: 0.625rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n @media (min-width: 64rem) {\n font-size: 0.875rem;\n }\n }\n }\n }\n }\n}\n\n.copyright-wrapper {\n background: #da272d;\n color: #fff;\n padding: 1.125rem 0;\n .logo-list {\n display: flex;\n flex-wrap: wrap;\n justify-content: center;\n gap: 0.25rem 10%;\n .logo-lithium {\n width: 100%;\n svg {\n width: 6rem;\n fill: #fff;\n }\n text-align: center;\n }\n .logo img {\n max-height: 1rem;\n }\n }\n .copyright {\n font-size: 0.625rem;\n font-weight: 700;\n color: #fff;\n text-align: center;\n }\n @media (min-width: 64rem) {\n padding: 0.75rem 0;\n .copyright-row {\n display: flex;\n flex-direction: row-reverse;\n justify-content: space-between;\n align-items: center;\n .logo-list {\n display: block;\n margin-bottom: 0;\n .logo {\n display: inline-block;\n width: auto;\n margin-left: 1.5rem;\n img {\n max-height: 1.25rem;\n }\n }\n .logo-lithium svg {\n margin-right: 6rem;\n }\n }\n .copyright {\n font-size: 0.875rem;\n margin-bottom: 0;\n }\n }\n }\n}\n","texts":{},"defaults":{"config":{"applicablePages":[],"description":"Footer custom","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer_custom","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Footer custom","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":"* {\n padding: 0;\n margin: 0;\n}\n\nul {\n list-style: none;\n}\n\n.custom_widget_Footer_custom_container_518rt_10 {\n max-width: 80rem;\n margin: 0 auto;\n padding: 0 1.5rem;\n}\n\n.custom_widget_Footer_custom_footer-wrapper_518rt_16 {\n padding: 2rem 0;\n background: #000;\n color: #fff;\n .custom_widget_Footer_custom_footer-row_518rt_20 {\n display: flex;\n flex-wrap: wrap;\n gap: 1rem;\n @media (min-width: 64rem) {\n justify-content: space-between;\n }\n .custom_widget_Footer_custom_footer-title_518rt_27 {\n display: block;\n color: #fff;\n font-size: 0.875rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n }\n .custom_widget_Footer_custom_footer-left_518rt_34,\n .custom_widget_Footer_custom_footer-right_518rt_35 {\n width: calc(50% - 1rem);\n @media (min-width: 64rem) {\n width: auto;\n }\n }\n .custom_widget_Footer_custom_footer-col_518rt_41 {\n @media (min-width: 64rem) {\n display: flex;\n justify-content: space-between;\n gap: 6rem;\n }\n .custom_widget_Footer_custom_footer-list_518rt_47 {\n margin-bottom: 0;\n .custom_widget_Footer_custom_footer-item_518rt_49 a {\n display: block;\n color: #379fb8;\n font-size: 0.625rem;\n font-weight: 700;\n margin-bottom: 0.625rem;\n @media (min-width: 64rem) {\n font-size: 0.875rem;\n }\n }\n }\n }\n }\n}\n\n.custom_widget_Footer_custom_copyright-wrapper_518rt_64 {\n background: #da272d;\n color: #fff;\n padding: 1.125rem 0;\n .custom_widget_Footer_custom_logo-list_518rt_68 {\n display: flex;\n flex-wrap: wrap;\n justify-content: center;\n gap: 0.25rem 10%;\n .custom_widget_Footer_custom_logo-lithium_518rt_73 {\n width: 100%;\n svg {\n width: 6rem;\n fill: #fff;\n }\n text-align: center;\n }\n .custom_widget_Footer_custom_logo_518rt_68 img {\n max-height: 1rem;\n }\n }\n .custom_widget_Footer_custom_copyright_518rt_64 {\n font-size: 0.625rem;\n font-weight: 700;\n color: #fff;\n text-align: center;\n }\n @media (min-width: 64rem) {\n padding: 0.75rem 0;\n .custom_widget_Footer_custom_copyright-row_518rt_93 {\n display: flex;\n flex-direction: row-reverse;\n justify-content: space-between;\n align-items: center;\n .custom_widget_Footer_custom_logo-list_518rt_68 {\n display: block;\n margin-bottom: 0;\n .custom_widget_Footer_custom_logo_518rt_68 {\n display: inline-block;\n width: auto;\n margin-left: 1.5rem;\n img {\n max-height: 1.25rem;\n }\n }\n .custom_widget_Footer_custom_logo-lithium_518rt_73 svg {\n margin-right: 6rem;\n }\n }\n .custom_widget_Footer_custom_copyright_518rt_64 {\n font-size: 0.875rem;\n margin-bottom: 0;\n }\n }\n }\n}\n","tokens":{"container":"custom_widget_Footer_custom_container_518rt_10","footer-wrapper":"custom_widget_Footer_custom_footer-wrapper_518rt_16","footer-row":"custom_widget_Footer_custom_footer-row_518rt_20","footer-title":"custom_widget_Footer_custom_footer-title_518rt_27","footer-left":"custom_widget_Footer_custom_footer-left_518rt_34","footer-right":"custom_widget_Footer_custom_footer-right_518rt_35","footer-col":"custom_widget_Footer_custom_footer-col_518rt_41","footer-list":"custom_widget_Footer_custom_footer-list_518rt_47","footer-item":"custom_widget_Footer_custom_footer-item_518rt_49","copyright-wrapper":"custom_widget_Footer_custom_copyright-wrapper_518rt_64","logo-list":"custom_widget_Footer_custom_logo-list_518rt_68","logo-lithium":"custom_widget_Footer_custom_logo-lithium_518rt_73","logo":"custom_widget_Footer_custom_logo_518rt_68","copyright":"custom_widget_Footer_custom_copyright_518rt_64","copyright-row":"custom_widget_Footer_custom_copyright-row_518rt_93"}},"form":null},"localOverride":false},"CachedAsset:text:es_ES-components/community/Navbar-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/Navbar-1734021423000","value":{"community":"Inicio de la comunidad","inbox":"Bandeja de entrada","manageContent":"Gestionar contenido","tos":"Términos del servicio","forgotPassword":"¿Olvidaste tu contraseña?","themeEditor":"Editor de temas","edit":"Editar barra de navegación","skipContent":"Ir al contenido","como-funciona":"¿CÓMO FUNCIONA?","articulos":"ARTÍCULOS","migrated-link-1":"Equipos","migrated-link-2":"Características y servicios","migrated-link-0":"PREGUNTAS","migrated-link-5":"MiClaro","usuarios":"USUARIOS","external-link-3":"USUARIOS","migrated-link-6":"Claro","migrated-link-3":"Cobertura","external-link-1":"ARTÍCULOS","migrated-link-4":"Roaming","external-link-2":"PREGUNTAS","external":"Google","claroperu-link":"Inicio","external-link":"¿CÓMO FUNCIONA?"},"localOverride":false},"CachedAsset:text:es_ES-components/community/NavbarHamburgerDropdown-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/NavbarHamburgerDropdown-1734021423000","value":{"hamburgerLabel":"Menú Lateral"},"localOverride":false},"CachedAsset:text:es_ES-components/community/BrandLogo-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/BrandLogo-1734021423000","value":{"logoAlt":"Khoros","themeLogoAlt":"Logotipo de marca"},"localOverride":false},"CachedAsset:text:es_ES-components/community/NavbarTextLinks-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/NavbarTextLinks-1734021423000","value":{"more":"Más"},"localOverride":false},"CachedAsset:text:es_ES-components/authentication/AuthenticationLink-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/authentication/AuthenticationLink-1734021423000","value":{"title.login":"Iniciar sesión","title.registration":"Registrarse","title.forgotPassword":"¿Olvidó su contraseña?","title.multiAuthLogin":"Iniciar sesión"},"localOverride":false},"CachedAsset:text:es_ES-components/community/Breadcrumb-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/community/Breadcrumb-1734021423000","value":{"navLabel":"Migas de pan","dropdown":"Navegación adicional de páginas principales"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageBanner-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageBanner-1734021423000","value":{"messageMarkedAsSpam":"Esta publicación ha sido marcada como spam","messageMarkedAsSpam@board:TKB":"Este artículo ha sido marcado como spam","messageMarkedAsSpam@board:BLOG":"Esta publicación ha sido marcada como spam","messageMarkedAsSpam@board:FORUM":"Esta discusión ha sido marcada como spam","messageMarkedAsSpam@board:OCCASION":"Este evento ha sido marcado como spam","messageMarkedAsSpam@board:IDEA":"Esta idea ha sido marcada como spam","manageSpam":"Administrar spam","messageMarkedAsAbuse":"Esta publicación ha sido marcada como abuso","messageMarkedAsAbuse@board:TKB":"Este artículo ha sido marcado como abuso","messageMarkedAsAbuse@board:BLOG":"Esta publicación ha sido marcada como abuso","messageMarkedAsAbuse@board:FORUM":"Esta discusión ha sido marcada como abuso","messageMarkedAsAbuse@board:OCCASION":"Este evento ha sido marcado como abuso","messageMarkedAsAbuse@board:IDEA":"Esta idea ha sido marcada como abuso","preModCommentAuthorText":"Este comentario será publicado tan pronto como sea aprobado","preModCommentModeratorText":"Este comentario está esperando moderación","messageMarkedAsOther":"Esta publicación ha sido rechazada por otras razones","messageMarkedAsOther@board:TKB":"Este artículo ha sido rechazado por otras razones","messageMarkedAsOther@board:BLOG":"Esta publicación ha sido rechazada por otras razones","messageMarkedAsOther@board:FORUM":"Esta discusión ha sido rechazada por otras razones","messageMarkedAsOther@board:OCCASION":"Este evento ha sido rechazado por otras razones","messageMarkedAsOther@board:IDEA":"Esta idea ha sido rechazada por otras razones","messageArchived":"Esta publicación fue archivada el {date}","relatedUrl":"Ver contenido relacionado","relatedContentText":"Mostrando contenido relacionado","archivedContentLink":"Ver contenido archivado"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageView/MessageViewStandard-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageView/MessageViewStandard-1734021423000","value":{"anonymous":"Anónimo","author":"{messageAuthorLogin}","authorBy":"por {messageAuthorLogin}","board":"en {messageBoardTitle}","replyToUser":" a {parentAuthor}","showMoreReplies":"Mostrar más","replyText":"Responder","repliesText":"Respuestas","markedAsSolved":"Marcado como Solución","movedMessagePlaceholder.BLOG":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholder.TKB":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholder.FORUM":"{count, plural, =0 {Esta respuesta ha sido} other {Estas respuestas han sido} }movidas.","movedMessagePlaceholder.IDEA":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {Este comentario ha sido} other {Estos comentarios han sido} }movidos.","movedMessagePlaceholderUrlText":"movido.","messageStatus":"Estado: ","statusChanged":"Cambio de estado: {previousStatus} a {currentStatus}","statusAdded":"Estado agregado: {status}","statusRemoved":"Estado eliminado: {status}","labelExpand":"expandir respuestas","labelCollapse":"colapsar respuestas","unhelpfulReason.reason1":"El contenido está desactualizado","unhelpfulReason.reason2":"El artículo falta información","unhelpfulReason.reason3":"El contenido es para un producto diferente","unhelpfulReason.reason4":"No coincide con lo que estaba buscando"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/ThreadedReplyList-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/ThreadedReplyList-1734021423000","value":{"title":"{count, plural, one{# Respuesta} other{# Respuestas}}","title@board:BLOG":"{count, plural, one{# Comentario} other{# Comentarios}}","title@board:TKB":"{count, plural, one{# Comentario} other{# Comentarios}}","title@board:IDEA":"{count, plural, one{# Comentario} other{# Comentarios}}","title@board:OCCASION":"{count, plural, one{# Comentario} other{# Comentarios}}","noRepliesTitle":"Sin respuestas","noRepliesTitle@board:BLOG":"Sin comentarios","noRepliesTitle@board:TKB":"Sin comentarios","noRepliesTitle@board:IDEA":"Sin comentarios","noRepliesTitle@board:OCCASION":"Sin comentarios","noRepliesDescription":"Sé el primero en responder","noRepliesDescription@board:BLOG":"Sé el primero en comentar","noRepliesDescription@board:TKB":"Sé el primero en comentar","noRepliesDescription@board:IDEA":"Sé el primero en comentar","noRepliesDescription@board:OCCASION":"Sé el primero en comentar","messageReadOnlyAlert:BLOG":"Los comentarios se han desactivado para esta publicación","messageReadOnlyAlert:TKB":"Los comentarios se han desactivado para este artículo","messageReadOnlyAlert:IDEA":"Los comentarios se han desactivado para esta idea","messageReadOnlyAlert:FORUM":"Las respuestas se han desactivado para esta discusión","messageReadOnlyAlert:OCCASION":"Los comentarios se han desactivado para este evento"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageReplyCallToAction-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageReplyCallToAction-1734021423000","value":{"leaveReply":"Deja una respuesta...","leaveReply@board:BLOG@message:root":"Deja un comentario...","leaveReply@board:TKB@message:root":"Deja un comentario...","leaveReply@board:IDEA@message:root":"Deja un comentario...","leaveReply@board:OCCASION@message:root":"Deja un comentario...","repliesTurnedOff.FORUM":"Las respuestas están desactivadas para este tema","repliesTurnedOff.BLOG":"Los comentarios están desactivados para este tema","repliesTurnedOff.TKB":"Los comentarios están desactivados para este tema","repliesTurnedOff.IDEA":"Los comentarios están desactivados para este tema","repliesTurnedOff.OCCASION":"Los comentarios están desactivados para este tema","infoText":"¡Deja de empujarme!"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/RelatedContentWidget-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/RelatedContentWidget-1734021423000","value":{"title":"Contenido relacionado","emptyDescription":"No hay contenido para mostrar"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageListForNodeByRecentActivityWidget-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageListForNodeByRecentActivityWidget-1734021423000","value":{"title@userScope:other":"Contenido Reciente","title@userScope:self":"Contribuciones","title@board:FORUM@userScope:other":"Discusiones Recientes","title@board:BLOG@userScope:other":"Blogs Recientes","emptyDescription":"No hay contenido para mostrar","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Ámbito","title@instance:1721333556319":"","title@instance:1721233251446":"Artículos","title@instance:1733952483607":"Preguntas recientes","title@instance:1721237731627":"","title@instance:1726179963868":"Publicaciones"},"localOverride":false},"Conversation:conversation:85844":{"__typename":"Conversation","id":"conversation:85844","topic":{"__typename":"ForumTopicMessage","uid":85844},"lastPostingActivityTime":"2025-04-11T09:04:47.417-05:00","solved":false},"ForumTopicMessage:message:85844":{"__typename":"ForumTopicMessage","subject":"Cual es el mejor moden de claro para una velocidad de 1500 mpbs fibra óptica Internet claro hogar?","conversation":{"__ref":"Conversation:conversation:85844"},"id":"message:85844","revisionNum":1,"uid":85844,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":182171,"login":"cristhian29_29","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-04-11T06:55:41.291-05:00","lastPublishTime":"2025-04-11T06:55:41.291-05:00","readOnly":false},"Conversation:conversation:85830":{"__typename":"Conversation","id":"conversation:85830","topic":{"__typename":"ForumTopicMessage","uid":85830},"lastPostingActivityTime":"2025-04-09T08:56:10.451-05:00","solved":true},"ForumTopicMessage:message:85830":{"__typename":"ForumTopicMessage","subject":"Canales de Clarovideo y Decos","conversation":{"__ref":"Conversation:conversation:85830"},"id":"message:85830","revisionNum":1,"uid":85830,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":182130,"login":"eduarst","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-10.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-04-08T16:25:36.119-05:00","lastPublishTime":"2025-04-08T16:25:36.119-05:00","readOnly":false},"Conversation:conversation:83510":{"__typename":"Conversation","id":"conversation:83510","topic":{"__typename":"ForumTopicMessage","uid":83510},"lastPostingActivityTime":"2025-04-08T09:53:10.675-05:00","solved":true},"ForumTopicMessage:message:83510":{"__typename":"ForumTopicMessage","subject":"Cómo funciona Starlink deseo adquirir y Lima que precio es, dónde estoy no hay cobertura.","conversation":{"__ref":"Conversation:conversation:83510"},"id":"message:83510","revisionNum":2,"uid":83510,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":175606,"login":"musicsoundperu","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-10.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":834},"postTime":"2024-07-22T20:30:46.639-05:00","lastPublishTime":"2024-07-24T11:01:27.795-05:00","readOnly":false},"Conversation:conversation:85800":{"__typename":"Conversation","id":"conversation:85800","topic":{"__typename":"ForumTopicMessage","uid":85800},"lastPostingActivityTime":"2025-04-03T10:36:22.753-05:00","solved":true},"ForumTopicMessage:message:85800":{"__typename":"ForumTopicMessage","subject":"No hay respuesta por parte de claro ante mi pedido.","conversation":{"__ref":"Conversation:conversation:85800"},"id":"message:85800","revisionNum":1,"uid":85800,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":182060,"login":"Gonzalo123","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-2.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":31},"postTime":"2025-04-03T09:27:41.752-05:00","lastPublishTime":"2025-04-03T09:27:41.752-05:00","readOnly":false},"Conversation:conversation:68566":{"__typename":"Conversation","id":"conversation:68566","topic":{"__typename":"ForumTopicMessage","uid":68566},"lastPostingActivityTime":"2025-03-30T13:45:39.205-05:00","solved":true},"ForumTopicMessage:message:68566":{"__typename":"ForumTopicMessage","subject":"¿Cómo configuro la WAN de Equipo Huawei hg8145v5?","conversation":{"__ref":"Conversation:conversation:68566"},"id":"message:68566","revisionNum":3,"uid":68566,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__typename":"User","uid":135945,"login":"Eduardo39","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":31444},"postTime":"2021-07-13T07:34:15.850-05:00","lastPublishTime":"2022-06-08T13:34:58.480-05:00","readOnly":false},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:168840":{"__typename":"User","id":"user:168840","uid":168840,"login":"Zake01","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-01-21T07:10:29.328-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:168840"},"ModerationData:moderation_data:82195":{"__typename":"ModerationData","id":"moderation_data:82195","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82195":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:168840"},"id":"message:82195","revisionNum":1,"uid":82195,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:82192"},"conversation":{"__ref":"Conversation:conversation:82192"},"subject":"Re: Cómo reenviar puertos en el router de internet personal hogar","moderationData":{"__ref":"ModerationData:moderation_data:82195"},"body":"Buenas estuve buscando y encontré esto https://www.redeszone.net/tutoriales/configuracion-puertos/abrir-puerto-tcp-udp-router Ojalá te ayude a resolver tu problema
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"182","kudosSumWeight":3,"repliesCount":0,"postTime":"2024-01-27T01:06:22.118-05:00","lastPublishTime":"2024-01-27T01:06:22.118-05:00","metrics":{"__typename":"MessageMetrics","views":988},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:82192/message:82195","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:166585":{"__typename":"User","id":"user:166585","uid":166585,"login":"Normart","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-11-02T16:55:20.706-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:166585"},"ModerationData:moderation_data:82197":{"__typename":"ModerationData","id":"moderation_data:82197","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:82197":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:166585"},"id":"message:82197","revisionNum":3,"uid":82197,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:82192"},"conversation":{"__ref":"Conversation:conversation:82192"},"subject":"Re: Cómo reenviar puertos en el router de internet personal hogar","moderationData":{"__ref":"ModerationData:moderation_data:82197"},"body":"Hola MANUELSALAZAR.
\nEntiendo tu problema y veo que ya lo has intentado con ayuda de Atención al Cliente por llamada, lo siguiente que puedes hacer siguiendo el conducto adecuado para solucionar tu problema es solicitar una visita técnica y los técnicos presencialmente lo hagan.
\nNo te recomiendo que manipules la configuración predeterminada del router ya que recuerda que ese equipo está en calidad de préstamo y si sufre algún daño deberás asumir la reparación o en su defecto el valor monetario del equipo.
\nTe recomiendo seguir la vía segura y adecuada por tu seguridad ya que el abrir puertos que no vienen abiertos de forma predeterminada puede generar que te roben información sensible.
\n\n
Ten en cuenta mi recomendación.
\nSaludos 👍
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":3,"repliesCount":0,"postTime":"2024-01-27T08:43:22.927-05:00","lastPublishTime":"2024-01-29T10:46:24.163-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":992},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:82192/message:82197","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:162707":{"__typename":"User","id":"user:162707","uid":162707,"login":"KAPEH","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-06-22T13:35:15.322-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:162707"},"Forum:board:Equipos":{"__typename":"Forum","id":"board:Equipos","entityType":"FORUM","displayId":"Equipos","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Móvil","shortTitle":"Equipos","parent":{"__ref":"Category:category:preguntas"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/"},"ForumTopicMessage:message:80129":{"__typename":"ForumTopicMessage","uid":80129,"subject":"¿Puedo pasar mi número personal a número de empresa?","id":"message:80129","revisionNum":2,"repliesCount":2,"author":{"__ref":"User:user:162707"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:80129"},"moderationData":{"__ref":"ModerationData:moderation_data:80129"},"postTime":"2023-06-22T13:37:35.245-05:00","lastPublishTime":"2023-06-22T17:43:50.569-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":4956},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:80129"},"Conversation:conversation:80129":{"__typename":"Conversation","id":"conversation:80129","solved":true,"topic":{"__ref":"ForumTopicMessage:message:80129"},"lastPostingActivityTime":"2023-06-22T17:43:50.569-05:00","lastPostTime":"2023-06-22T16:39:46.910-05:00"},"ModerationData:moderation_data:80129":{"__typename":"ModerationData","id":"moderation_data:80129","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:80129":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:80129","relatedMessage":{"__ref":"ForumTopicMessage:message:80129"}},"User:user:68739":{"__typename":"User","id":"user:68739","uid":68739,"login":"X1789","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-06-06T20:32:42.953-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":1,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:68739"},"ForumTopicMessage:message:20874":{"__typename":"ForumTopicMessage","uid":20874,"subject":"¿Cómo puedo actualizar mis datos personales?","id":"message:20874","revisionNum":4,"repliesCount":2,"author":{"__ref":"User:user:68739"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:20874"},"moderationData":{"__ref":"ModerationData:moderation_data:20874"},"postTime":"2019-06-06T20:36:42.419-05:00","lastPublishTime":"2021-03-01T22:06:52.383-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":9568},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:20874"},"Conversation:conversation:20874":{"__typename":"Conversation","id":"conversation:20874","solved":true,"topic":{"__ref":"ForumTopicMessage:message:20874"},"lastPostingActivityTime":"2021-03-01T22:06:52.383-05:00","lastPostTime":"2019-06-07T08:47:29.065-05:00"},"ModerationData:moderation_data:20874":{"__typename":"ModerationData","id":"moderation_data:20874","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:20874":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:20874","relatedMessage":{"__ref":"ForumTopicMessage:message:20874"}},"User:user:90380":{"__typename":"User","id":"user:90380","uid":90380,"login":"Isaf","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-05-08T16:52:27.320-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":3,"kudosGivenCount":1,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:90380"},"ForumTopicMessage:message:42115":{"__typename":"ForumTopicMessage","uid":42115,"subject":"¿Puedo cambiar mi número personal a corporativo?","id":"message:42115","revisionNum":2,"repliesCount":4,"author":{"__ref":"User:user:90380"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:42115"},"moderationData":{"__ref":"ModerationData:moderation_data:42115"},"postTime":"2020-05-08T16:55:58.387-05:00","lastPublishTime":"2020-05-08T17:05:56.386-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":5008},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:42115"},"Conversation:conversation:42115":{"__typename":"Conversation","id":"conversation:42115","solved":true,"topic":{"__ref":"ForumTopicMessage:message:42115"},"lastPostingActivityTime":"2020-05-08T19:17:50.199-05:00","lastPostTime":"2020-05-08T19:17:50.199-05:00"},"ModerationData:moderation_data:42115":{"__typename":"ModerationData","id":"moderation_data:42115","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:42115":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:42115","relatedMessage":{"__ref":"ForumTopicMessage:message:42115"}},"User:user:103353":{"__typename":"User","id":"user:103353","uid":103353,"login":"MariselaMMM","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-08-20T13:15:06.184-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":3,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:103353"},"ForumTopicMessage:message:52156":{"__typename":"ForumTopicMessage","uid":52156,"subject":"¿Cómo cambiar una línea corporativa a una línea personal?","id":"message:52156","revisionNum":3,"repliesCount":3,"author":{"__ref":"User:user:103353"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:52156"},"moderationData":{"__ref":"ModerationData:moderation_data:52156"},"postTime":"2020-08-20T13:19:31.162-05:00","lastPublishTime":"2022-02-10T13:34:37.389-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":5022},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:52156"},"Conversation:conversation:52156":{"__typename":"Conversation","id":"conversation:52156","solved":true,"topic":{"__ref":"ForumTopicMessage:message:52156"},"lastPostingActivityTime":"2022-02-10T13:34:37.389-05:00","lastPostTime":"2020-08-20T14:00:41.360-05:00"},"ModerationData:moderation_data:52156":{"__typename":"ModerationData","id":"moderation_data:52156","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:52156":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:52156","relatedMessage":{"__ref":"ForumTopicMessage:message:52156"}},"User:user:126501":{"__typename":"User","id":"user:126501","uid":126501,"login":"numbx3","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-03-08T14:48:58.786-05:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":2,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xnuvx57277/user:126501"},"ForumTopicMessage:message:63382":{"__typename":"ForumTopicMessage","uid":63382,"subject":"Recibí una llamada de \"Claro Te Llama\" solicitando mis datos personales","id":"message:63382","revisionNum":3,"repliesCount":2,"author":{"__ref":"User:user:126501"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:63382"},"moderationData":{"__ref":"ModerationData:moderation_data:63382"},"postTime":"2021-03-08T14:57:26.337-05:00","lastPublishTime":"2022-04-18T16:33:19.753-05:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":12654},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:63382"},"Conversation:conversation:63382":{"__typename":"Conversation","id":"conversation:63382","solved":true,"topic":{"__ref":"ForumTopicMessage:message:63382"},"lastPostingActivityTime":"2022-04-18T16:33:19.753-05:00","lastPostTime":"2021-03-08T16:19:37.551-05:00"},"ModerationData:moderation_data:63382":{"__typename":"ModerationData","id":"moderation_data:63382","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:63382":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:63382","relatedMessage":{"__ref":"ForumTopicMessage:message:63382"}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:82192"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:es_ES-components/nodes/NodeLink-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/nodes/NodeLink-1734021423000","value":{"place":"Lugar {name}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/EscalatedMessageBanner-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/EscalatedMessageBanner-1734021423000","value":{"escalationMessage":"Escalado a Salesforce por {username} el {date}","viewDetails":"Ver detalles","modalTitle":"Detalles del caso","escalatedBy":"Escalado por: ","escalatedOn":"Escalado el: ","caseNumber":"Número de caso: ","status":"Estado: ","lastUpdateDate":"Última actualización: ","automaticEscalation":"escalada automática","anonymous":"Anónimo"},"localOverride":false},"CachedAsset:text:es_ES-components/users/UserLink-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/users/UserLink-1734021423000","value":{"authorName":"Ver perfil: {author}","anonymous":"Anónimo"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/users/UserRank-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/users/UserRank-1734021423000","value":{"rankName":"{rankName}","userRank":"Rango de autor {rankName}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageTime-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageTime-1734021423000","value":{"postTime":"Publicado: {time}","lastPublishTime":"Última actualización: {time}","conversation.lastPostingActivityTime":"Última actividad de publicación: {time}","conversation.lastPostTime":"Último horario de publicación: {time}","moderationData.rejectTime":"Horario de rechazo: {time}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageSolvedBadge-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageSolvedBadge-1734021423000","value":{"solved":"Resuelto"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageSubject-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageSubject-1734021423000","value":{"noSubject":"(sin asunto)"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageBody-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageBody-1734021423000","value":{"showMessageBody":"Mostrar más","mentionsErrorTitle":"{mentionsType, select, board {Tablero} user {Usuario} message {Mensaje} other {}} Ya no está disponible","mentionsErrorMessage":"El/la {mentionsType} que estás intentando ver ha sido eliminado/a de la comunidad.","videoProcessing":"El vídeo se está procesando. Por favor, inténtalo de nuevo en unos minutos.","bannerTitle":"El proveedor de vídeo requiere cookies para reproducir el vídeo. Acepta para continuar o {url} directamente en el sitio del proveedor.","buttonTitle":"Aceptar","urlText":"ver"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageCustomFields-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageCustomFields-1734021423000","value":{"CustomField.default.label":"Valor de {name}"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/QueryHandler-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/QueryHandler-1734021423000","value":{"title":"Manejador de consultas"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageReplyButton-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageReplyButton-1734021423000","value":{"repliesCount":"{count}","title":"Responder","title@board:BLOG@message:root":"Comentario","title@board:TKB@message:root":"Comentario","title@board:IDEA@message:root":"Comentario","title@board:OCCASION@message:root":"Comentario"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageSolutionList-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageSolutionList-1734021423000","value":{"emptyDescription":"Aún no se han encontrado soluciones para mensajes"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/users/UserAvatar-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/users/UserAvatar-1734021423000","value":{"altText":"Avatar de {login}","altTextGeneric":"Avatar del usuario"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/ranks/UserRankLabel-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/ranks/UserRankLabel-1734021423000","value":{"altTitle":"Icono para el rango de {rankName}"},"localOverride":false},"CachedAsset:text:es_ES-components/tags/TagView/TagViewChip-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/tags/TagView/TagViewChip-1734021423000","value":{"tagLabelName":"Nombre de etiqueta {tagName}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/AcceptedSolutionButton-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/AcceptedSolutionButton-1734021423000","value":{"accept":"Marcar como solución","accepted":"Marcado como solución","errorHeader":"¡Error!","errorAdd":"Hubo un error al marcar como solución.","errorRemove":"Hubo un error al desmarcar como solución.","solved":"Resuelto","topicAlreadySolvedErrorTitle":"La solución ya existe","topicAlreadySolvedErrorDesc":"Actualiza el navegador para ver la solución existente"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageListMenu-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageListMenu-1734021423000","value":{"postTimeAsc":"Más antiguos","postTimeDesc":"Más recientes","kudosSumWeightAsc":"Menos gustados","kudosSumWeightDesc":"Más gustados","sortTitle":"Ordenar por","sortedBy.item":" { itemName, select, postTimeAsc {Más antiguos} postTimeDesc {Más recientes} kudosSumWeightAsc {Menos gustados} kudosSumWeightDesc {Más gustados} other {}}"},"localOverride":false},"CachedAsset:text:es_ES-components/messages/MessageView/MessageViewInline-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-components/messages/MessageView/MessageViewInline-1734021423000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anónimo","place":"Lugar {bylineBoard}","gotoParent":"Ir al padre {name}"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/common/Pager/PagerLoadMore-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/common/Pager/PagerLoadMore-1734021423000","value":{"loadMore":"Mostrar más"},"localOverride":false},"CachedAsset:text:es_ES-shared/client/components/nodes/NodeIcon-1734021423000":{"__typename":"CachedAsset","id":"text:es_ES-shared/client/components/nodes/NodeIcon-1734021423000","value":{"contentType":"Tipo de contenido {style, select, FORUM {Foro} BLOG {Blog} TKB {Base de conocimiento} IDEA {Ideas} OCCASION {Eventos} other {}} icono"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"caracteristicas-servicios","messageSubject":"cómo-reenviar-puertos-en-el-router-de-internet-personal-hogar","messageId":"82192"},"buildId":"qjItjPUjFcK4Aq3-X33tk","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"claroperu","openTelemetryServiceVersion":"25.3.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx"],"appGip":true,"scriptLoader":[]}
