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X1789
Principiante
07-06-2019
Resuelto

¿Cómo puedo actualizar mis datos personales?

Hola, quiero actualizar absolutamente todo, mi fecha de nacimiento, dirección de correo electrónico, lugar de residencia, números de referencia y lo que se necesite. 

actualizar datos personales
móvil

2 Respuestas

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  • Avatar de HAGUZ
    HAGUZ
    Leyenda
    07-06-2019

    ¡X1789 ¡Hola!

     

    Puede solicitarlo mediante el inbox del Facebook de Claro o cualquier canal de atención. Acuérdate que debe ser el titular del servicio quién realice el cambio.

     

    ¡Nos comenta como le fue!

     

     

  • Avatar de amerino
    amerino
    Leyenda
    07-06-2019
    Hola, si te refieres a la plataforma Comunidad Claro debes acceder al menú (superior derecha) una vez selecciones tu perfil entrar a la tuerca (parte superior derecha) siendo la opción correcta para actualizar tu correo.

    Espero poder haberte ayudado de ser así regálame un like y marca la respuesta como solucion para ayudar a otros usuarios.
    Saludos
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¿Cómo puedo actualizar mis datos personales?","moderationData":{"__ref":"ModerationData:moderation_data:20877"},"body":"

¡X1789 ¡Hola!

\n

 

\n

Puede solicitarlo mediante el inbox del Facebook de Claro o cualquier canal de atención. Acuérdate que debe ser el titular del servicio quién realice el cambio.

\n

 

\n

¡Nos comenta como le fue!

\n

 

\n

 

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Espero poder haberte ayudado de ser así regálame un like y marca la respuesta como solucion para ayudar a otros usuarios.
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