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Avatar de Retro233
Retro233
Principiante
19-12-2019
Resuelto

¿Por qué tengo problemas en la velocidad de descarga de mi plan gamer?

Tengo problemas en la descargas para steam y cuento con un plan gamer; sin embargo, no se ve reflejado en la velocidad de descarga, está muy lento y a la vez dentro de los juegos tengo una alta laten...
hogar
internet lento
juegos
latencia
plan gamer
planes gamer
problema
Avatar de dvrk__2020
dvrk__2020
Principiante
04-02-2021

Buenas noches, yo tengo este problema; ya casi 1 año que tengo claro gaming (en el lapso de este año cambie a la version normal de internet y la velocidad de descarga si se refleja vs el plan contratado) veo que el hilo esta resulto podrían por favor indicarme que debo solicitar para no presentar mas este problema.

 

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qué tengo problemas en la velocidad de descarga de mi plan gamer?","id":"message:31908","revisionNum":3,"repliesCount":6,"author":{"__ref":"User:user:79401"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"conversation":{"__ref":"Conversation:conversation:31908"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:31908"},"body@stripHtml({\"truncateLength\":200})":" Tengo problemas en la descargas para steam y cuento con un plan gamer; sin embargo, no se ve reflejado en la velocidad de descarga, está muy lento y a la vez dentro de los juegos tengo una alta laten...","body@stringLength":"268","rawBody":"

Tengo problemas en la descargas para steam y cuento con un plan gamer; sin embargo, no se ve reflejado en la velocidad de descarga, está muy lento y a la vez dentro de los juegos tengo una alta latencia, pensé que Claro estaba mejor que Movistar pero está peor.

","kudosSumWeight":0,"postTime":"2019-12-19T00:26:49.426-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:hogar","text":"hogar","time":"2016-06-21T14:34:59.039-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:internet lento","text":"internet lento","time":"2020-03-06T17:12:26.559-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:juegos","text":"juegos","time":"2017-01-09T10:57:03.821-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:latencia","text":"latencia","time":"2017-08-06T11:54:08.330-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDU","node":{"__typename":"Tag","id":"tag:plan gamer","text":"plan gamer","time":"2020-06-02T14:43:12.075-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDY","node":{"__typename":"Tag","id":"tag:planes gamer","text":"planes gamer","time":"2020-02-27T10:56:01.390-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDc","node":{"__typename":"Tag","id":"tag:problema","text":"problema","time":"2017-01-25T19:48:35.730-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:31908_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4299},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Tengo problemas en la descargas para steam y cuento con un plan gamer; sin embargo, no se ve reflejado en la velocidad de descarga, está muy lento y a la vez dentro de los juegos tengo una alta latencia, pensé que Claro estaba mejor que Movistar pero está peor.

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Buenas noches, yo tengo este problema; ya casi 1 año que tengo claro gaming (en el lapso de este año cambie a la version normal de internet y la velocidad de descarga si se refleja vs el plan contratado) veo que el hilo esta resulto podrían por favor indicarme que debo solicitar para no presentar mas este problema.

 

","body@stringLength":"336","rawBody":"

Buenas noches, yo tengo este problema; ya casi 1 año que tengo claro gaming (en el lapso de este año cambie a la version normal de internet y la velocidad de descarga si se refleja vs el plan contratado) veo que el hilo esta resulto podrían por favor indicarme que debo solicitar para no presentar mas este problema.

 

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Puedes comunicarte con Claro por su inbox de facebook y pedirles que te activen la DMZ , yéndonos al nivel más extremo que es la zona desmilitarizada.

En cuanto a puertos debería correr bien, prueba en otra pc y si es lo mismo ahí sí es de Claro, pero si no, en tu pc puede haber aplicaciones en segundo plano consumiendo todo tu ancho de banda de internet.

Saludos

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