Discusión del foro

Avatar de José2021
José2021
Aficionado
23-04-2021
Resuelto

¿Por qué la app Smart Home no reconoce mi módem y sí solo mis decos de TV? Ya lo reinstalé y nada

claro fijo
smart home

2 Respuestas

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  • Avatar de Klezita
    Klezita
    Leyenda
    23-04-2021

    Hola,

     

    Quizás tu router no sea compatible con la app Smart Home, aquí te dejo la lista de los routers compatibles:

     

    Si tu router está en la lista y sigue sin reconocer tus decos, te aconsejo comunicarte con un asesor a través del ClaroBot.

     

    Saludos.

  • Avatar de Luz38
    Luz38
    Leyenda
    23-04-2021

    Hola!!

     

    Probablemente sea una falla, comunícate por el ClaroBot para que un asesor te ayude o también puedes marcar el 102 desde tu línea fija.

     

    Saludos. 

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¿Por qué la app Smart Home no reconoce mi módem y sí solo mis decos de TV? Ya lo reinstalé y nada","moderationData":{"__ref":"ModerationData:moderation_data:65741"},"body":"

Hola,

\n

 

\n

Quizás tu router no sea compatible con la app Smart Home, aquí te dejo la lista de los routers compatibles:

\n

 

\n

\n

Si tu router está en la lista y sigue sin reconocer tus decos, te aconsejo comunicarte con un asesor a través del ClaroBot.

\n

 

\n

Saludos.

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Hola!!

\n

 

\n

Probablemente sea una falla, comunícate por el ClaroBot para que un asesor te ayude o también puedes marcar el 102 desde tu línea fija.

\n

 

\n

Saludos. 

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