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  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    24-02-2022

    Hola,

     

    Puedes realizar el cambio de tu clave wifi desde el aplicativo Smart Home. Recuerda que solo hay algunos dispositivos compatibles para que puedas realizar el cambio. Aquí te dejo la lista:

     

    Cuando ingreses a la aplicación te aparecerá de esta manera la opción para realizar el cambio de clave:

     

    Slds.

  • Avatar de carlosbenj27
    carlosbenj27
    Principiante
    24-02-2022

    Lo recomendable es comunicarte con un asesor, que ellos generan el cambio de clave. Ya que los equipos de tu claro hogar están en calidad de préstamo.

  • Avatar de cbarrantese
    cbarrantese
    Profesional
    24-02-2022

    Hola, tienes que comunicarte a atención al cliente de Claro, llamando desde un teléfono móvil claro al 123, desde un teléfono fijo al 0800 00123, o desde un móvil o fijo de cualquier operadora al 0800 00200. Saludos.

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¿Cómo puedo cambiar mi clave de wifi?","moderationData":{"__ref":"ModerationData:moderation_data:74124"},"body":"

Hola,

\n

 

\n

Puedes realizar el cambio de tu clave wifi desde el aplicativo Smart Home. Recuerda que solo hay algunos dispositivos compatibles para que puedas realizar el cambio. Aquí te dejo la lista:

\n

 

\n

\n

Cuando ingreses a la aplicación te aparecerá de esta manera la opción para realizar el cambio de clave:

\n

 

\n

\n

Slds.

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Lo recomendable es comunicarte con un asesor, que ellos generan el cambio de clave. Ya que los equipos de tu claro hogar están en calidad de préstamo.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"152","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-02-24T09:08:13.153-05:00","lastPublishTime":"2022-07-27T13:06:02.627-05:00","metrics":{"__typename":"MessageMetrics","views":1640},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:caracteristicas-servicios/message:74123/message:74148","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:31":{"__typename":"Rank","id":"rank:31","position":5,"name":"Profesional","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:146075":{"__typename":"User","id":"user:146075","uid":146075,"login":"cbarrantese","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-02-24T09:02:33.736-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:31"},"entityType":"USER","eventPath":"community:xnuvx57277/user:146075"},"ModerationData:moderation_data:74156":{"__typename":"ModerationData","id":"moderation_data:74156","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:74156":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:146075"},"id":"message:74156","revisionNum":2,"uid":74156,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"parent":{"__ref":"ForumTopicMessage:message:74123"},"conversation":{"__ref":"Conversation:conversation:74123"},"subject":"Re: ¿Cómo puedo cambiar mi clave de wifi?","moderationData":{"__ref":"ModerationData:moderation_data:74156"},"body":"

Hola, tienes que comunicarte a atención al cliente de Claro, llamando desde un teléfono móvil claro al 123, desde un teléfono fijo al 0800 00123, o desde un móvil o fijo de cualquier operadora al 0800 00200. Saludos.

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