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falla en conectividad wifi porque se desconecta de la TV Box y celulares, quiero uno de mejor calidad. 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No sé a qué se refiere eso ya que solo dejé mi móvil apagado y cargando la batería. 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Me separo más de 6 mts del nuevo router y no hay señal, eso no pasaba con mi router Arris que lo tuvo por 5 años. \n \n Tengo 3 visitas técnicas y la cosa esta peor, ¿me habrán puesto un mejor router? ¿O será lo contrario? SOS. \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"521","kudosSumWeight":0,"repliesCount":7,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:19123":{"__typename":"Conversation","id":"conversation:19123","topic":{"__typename":"ForumTopicMessage","uid":19123},"lastPostingActivityTime":"2020-10-25T18:54:42.003-05:00","solved":true},"User:user:65080":{"__typename":"User","uid":65080,"login":"JoelSam","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:65080"},"ForumTopicMessage:message:19123":{"__typename":"ForumTopicMessage","subject":"¿Por qué SAGEMCOM no conecta el wifi con algunos celulares?","conversation":{"__ref":"Conversation:conversation:19123"},"id":"message:19123","revisionNum":3,"uid":19123,"depth":0,"board":{"__ref":"Forum:board:caracteristicas-servicios"},"author":{"__ref":"User:user:65080"},"metrics":{"__typename":"MessageMetrics","views":13742},"postTime":"2019-04-08T16:13:53.437-05:00","lastPublishTime":"2020-08-13T12:42:20.583-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Buenas tardes: Hoy me instalaron en mi casa el servicio 3Play de 20MB. El equipo que pusieron es el SAGEMCOM F@ast 3686 V2.2. El problema que tengo es que algunos celulares o tablets se conectan y otros no. Alguien le ha pasado algo similar?. Yo tenía un servicio Trío de Movistar y cuando me pasaba esto solo ponía la IP Fija IP: 192.168.1.x MAC: 255.255.255.0 Puerta enlace: 192.168.1.1 DNS: 200.48.225.130 DNS: 200.48.225.146 Y listo con esto se soluciona. Ahora que soy Claro se debe hacer así?, ¿alguien tiene los números equivalentes en Claro para resetearlo? Por favor sus comentarios. 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