Discusión del foro

Avatar de Harlyn1
Harlyn1
Principiante
18-10-2022
Resuelto

La app mensajes no funciona en mi teléfono

Alguien que me pueda apoyar remotamente, la APP MENSAJES, no funciona en mi equipo  
app
internet
mensajes
Avatar de rcml1980
rcml1980
Leyenda
18-10-2022

Hola Harlyn1 

 

Quizás se encuentra inhabilitado, recuerda que el app Mensajes en los móviles son dos, uno de la marca del equipo y el otro del mismo Google si tu equipo utiliza los servicios de Google.

 

Lo que podrías realizar es actualizar o reinstalar el aplicativo a través del menú configuraciones o ajustes y dentro de aplicaciones. Recuerda que para poder enviar mensajes debes tener saldo o que el número de centro de mensaje esté correctamente configurado con tu operador que utilizas.

 

Contacte con un asesor a través del ClaroBot para que puedan ayudarte con la configuración según el modelo de tu equipo.

  • Avatar de Da-23
    Da-23
    Aficionado
    18-10-2022

    La mejor opción contactarse con un asesor de claro para que pueda ayudarte y/o solucionar el problema que aquejas.

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Alguien que me pueda apoyar remotamente, la APP MENSAJES, no funciona en mi equipo

\n

 

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Alguien que me pueda apoyar remotamente, la APP MENSAJES, no funciona en mi equipo

\n

 

"},"Conversation:conversation:77678":{"__typename":"Conversation","id":"conversation:77678","solved":true,"topic":{"__ref":"ForumTopicMessage:message:77678"},"lastPostingActivityTime":"2022-10-18T15:18:49.934-05:00","lastPostTime":"2022-10-18T15:18:49.934-05:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:77678":{"__typename":"ModerationData","id":"moderation_data:77678","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:77678_2":{"__typename":"Revision","id":"revision:77678_2","lastEditTime":"2022-10-18T10:49:58.378-05:00"},"AcceptedSolutionMessage:message:77680":{"__typename":"AcceptedSolutionMessage","id":"message:77680","conversation":{"__ref":"Conversation:conversation:77678"},"author":{"__ref":"User:user:75624"},"revisionNum":3,"uid":77680,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SMS"},"parent":{"__ref":"ForumTopicMessage:message:77678"},"subject":"Re: La app mensajes no funciona en mi teléfono","moderationData":{"__ref":"ModerationData:moderation_data:77680"},"body":"

Hola Harlyn1 

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\n

Quizás se encuentra inhabilitado, recuerda que el app Mensajes en los móviles son dos, uno de la marca del equipo y el otro del mismo Google si tu equipo utiliza los servicios de Google.

\n

 

\n

Lo que podrías realizar es actualizar o reinstalar el aplicativo a través del menú configuraciones o ajustes y dentro de aplicaciones. Recuerda que para poder enviar mensajes debes tener saldo o que el número de centro de mensaje esté correctamente configurado con tu operador que utilizas.

\n

 

\n

Contacte con un asesor a través del ClaroBot para que puedan ayudarte con la configuración según el modelo de tu equipo.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2022-10-18T06:36:05.296-05:00","lastPublishTime":"2023-12-13T16:12:58.350-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1263},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:SMS/message:77678/message:77680","readOnly":false,"editFrozen":false,"body@stringLength":"1237","rawBody":"

Hola  

\n

 

\n

Quizás se encuentra inhabilitado, recuerda que el app Mensajes en los móviles son dos, uno de la marca del equipo y el otro del mismo Google si tu equipo utiliza los servicios de Google.

\n

 

\n

Lo que podrías realizar es actualizar o reinstalar el aplicativo a través del menú configuraciones o ajustes y dentro de aplicaciones. Recuerda que para poder enviar mensajes debes tener saldo o que el número de centro de mensaje esté correctamente configurado con tu operador que utilizas.

\n

 

\n

Contacte con un asesor a través del ClaroBot para que puedan ayudarte con la configuración según el modelo de tu equipo.

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La mejor opción contactarse con un asesor de claro para que pueda ayudarte y/o solucionar el problema que aquejas.

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