Hola buenas a mí también me pasaba eso, te recomiendo que solicites la activación del servicio Black List, con eso podrás evitar recibir todas esas publicaciones, y de esta manera, evitar que te estén molestando.
Puedes hacer la consulta con un asesor a través de ClaroBot y ellos te podrán dar el soporte necesario.
Hola buenas a mí también me pasaba eso, te recomiendo que solicites la activación del servicio Black List, con eso podrás evitar recibir todas esas publicaciones, y de esta manera, evitar que te estén molestando.
Puedes hacer la consulta con un asesor a través de ClaroBot y ellos te podrán dar el soporte necesario.
Existe la posiblidad de desuscribirse de SMS que llegan de Claro indicando ofertas y promociones como este:
\n\n
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Existe la posiblidad de desuscribirse de SMS que llegan de Claro indicando ofertas y promociones como este:
\n\n
"},"Conversation:conversation:82428":{"__typename":"Conversation","id":"conversation:82428","solved":true,"topic":{"__ref":"ForumTopicMessage:message:82428"},"lastPostingActivityTime":"2024-03-01T11:33:39.090-05:00","lastPostTime":"2024-02-29T19:42:15.980-05:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:82428":{"__typename":"ModerationData","id":"moderation_data:82428","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:82428_3":{"__typename":"Revision","id":"revision:82428_3","lastEditTime":"2024-03-01T11:33:39.090-05:00"},"AcceptedSolutionMessage:message:82430":{"__typename":"AcceptedSolutionMessage","id":"message:82430","conversation":{"__ref":"Conversation:conversation:82428"},"author":{"__ref":"User:user:168840"},"revisionNum":2,"uid":82430,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SMS"},"parent":{"__ref":"ForumTopicMessage:message:82428"},"subject":"Re: ¿Puedo desuscribirme de las publicidades de Claro?","moderationData":{"__ref":"ModerationData:moderation_data:82430"},"body":"
Hola buenas a mí también me pasaba eso, te recomiendo que solicites la activación del servicio Black List, con eso podrás evitar recibir todas esas publicaciones, y de esta manera, evitar que te estén molestando.
\n\n
Puedes hacer la consulta con un asesor a través de ClaroBot y ellos te podrán dar el soporte necesario.
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2024-02-29T19:42:15.980-05:00","lastPublishTime":"2024-03-01T12:03:28.256-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":677},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:SMS/message:82428/message:82430","readOnly":false,"editFrozen":false,"body@stringLength":"586","rawBody":"Hola buenas a mí también me pasaba eso, te recomiendo que solicites la activación del servicio Black List, con eso podrás evitar recibir todas esas publicaciones, y de esta manera, evitar que te estén molestando.
\n\n
Puedes hacer la consulta con un asesor a través de ClaroBot y ellos te podrán dar el soporte necesario.
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