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Avatar de blankavp2329
blankavp2329
Principiante
08-02-2022
Resuelto

Un desconocido ha dado mi correo personal para que lleguen sus recibos y promociones

Mi nombre es Blanca Valverde Poma, desde mi primer celular Claro he usado una cuenta de correo para que lleguen mis recibos y ofertas de los servicios contratados con Claro, pero hace unos meses viene llegándome recibos y promociones de este señor y de este teléfono, los cuales no me pertenecen. Por lo tanto, solicito se comuniquen con el usuario para que les indique su correo real y no siga recibiendo información de un desconocido.

 

Hola Edgar + Bono de 17 gigas en alta velocidad por 6 meses desde el Plan Max Ilimitado 55.9 con tu línea xxxxx

correo
móvil
promociones

2 Respuestas

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  • Avatar de jesusd23
    jesusd23
    Leyenda
    08-02-2022

    Hola blankavp2329 

     

    Te recomiendo que le hagas la consulta al ClaroBot si necesitas ayuda de un asesor con la finalidad de que busquen el destinatario correcto y realicen las modificaciones correspondientes, de esa manera ya no recibirás correos de esa persona.

     

    Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

    Saludos.

  • Avatar de Zito2748
    Zito2748
    Principiante
    08-02-2022

    Saludos, suele pasar cuando hay error al poner correo la solución simplemente es asegurarte que tu correo no lo tenga nadie más que tú, ahora esos mensajes lo puedes mandar a bloquear para que ya dejen de llegar ahora si sale el nro de celular que no es tuyo te puedo ayudar para que así ese titular tenga que irse a la central de claro para que actualice sus datos en este caso el correo, tú no puedes hacer nada pero si se logra comunicar con esa persona el tendría que dar solución.

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Mi nombre es Blanca Valverde Poma, desde mi primer celular Claro he usado una cuenta de correo para que lleguen mis recibos y ofertas de los servicios contratados con Claro, pero hace unos meses viene llegándome recibos y promociones de este señor y de este teléfono, los cuales no me pertenecen. Por lo tanto, solicito se comuniquen con el usuario para que les indique su correo real y no siga recibiendo información de un desconocido.

\n

 

\n

Hola Edgar + Bono de 17 gigas en alta velocidad por 6 meses desde el Plan Max Ilimitado 55.9 con tu línea xxxxx

","body@stringLength":"581","rawBody":"

Mi nombre es Blanca Valverde Poma, desde mi primer celular Claro he usado una cuenta de correo para que lleguen mis recibos y ofertas de los servicios contratados con Claro, pero hace unos meses viene llegándome recibos y promociones de este señor y de este teléfono, los cuales no me pertenecen. Por lo tanto, solicito se comuniquen con el usuario para que les indique su correo real y no siga recibiendo información de un desconocido.

\n

 

\n

Hola Edgar + Bono de 17 gigas en alta velocidad por 6 meses desde el Plan Max Ilimitado 55.9 con tu línea xxxxx

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Un desconocido ha dado mi correo personal para que lleguen sus recibos y promociones","moderationData":{"__ref":"ModerationData:moderation_data:73807"},"body":"

Hola blankavp2329 

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\n

Te recomiendo que le hagas la consulta al ClaroBot si necesitas ayuda de un asesor con la finalidad de que busquen el destinatario correcto y realicen las modificaciones correspondientes, de esa manera ya no recibirás correos de esa persona.

\n

 

\n

Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like =D.

Saludos.

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Saludos, suele pasar cuando hay error al poner correo la solución simplemente es asegurarte que tu correo no lo tenga nadie más que tú, ahora esos mensajes lo puedes mandar a bloquear para que ya dejen de llegar ahora si sale el nro de celular que no es tuyo te puedo ayudar para que así ese titular tenga que irse a la central de claro para que actualice sus datos en este caso el correo, tú no puedes hacer nada pero si se logra comunicar con esa persona el tendría que dar solución.

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